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Traveller reviews

Travel reviews by Mr & Mrs R from Norwich

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

3

Excursions taken

0

My Oct 2017 trip

South Africa between 12 Oct 2017 and 25 Oct 2017

Trip rating: Good
"All the transfers to lodges and airports by Ilios were very good.

The drivers were always on time (in fact early) and very helpful with the luggage."

Arranged By Claire Scott


Camps Bay Retreat

Camps Bay Retreat

"good base for visiting the area"

2 nights Arrived 13 Oct 2017
"Lovely situation. on checking in we found that our request for twin beds and special diet had not been received. On production of diet sheet chef would be advised and they would do their best. Skimmed milk was not provided until second day when we left.

Twin bed situation was not sorted despite repeated requests. At no time were we offered another room. We asked to see the manager more than once. It seemed he was not available at any time."
Average
Experience Report
Overall Rating:
Average

Location
Excellent
Service
Average
Rooms
Good
Food
Poor
Harbour House Hotel

Harbour House Hotel

"Wonderful position"

4 nights Arrived 15 Oct 2017
"The change of room was a big improvement giving a much better aspect and view of the sea. The same comments apply regarding diet but twin beds were sorted immediately.

They were very helpful regarding restaurants for the evening meals. Good siting of whales every day."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Rooms
Excellent
Food
Good
Kwandwe Great Fish River Lodge

Kwandwe Great Fish River Lodge

"Great situation and game viewing"

5 nights Arrived 19 Oct 2017
"Unfortunately there was a misunderstanding about the diet although this got better after a day or two.

All the game drives were excellent as was the accommodation.

I could happily return to this lodge on other visits."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Good
Activities
Excellent
Rooms
Excellent
Food
Average
Facilities
Good

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