Kenya: reviews from our travellers

"It was the trip of a lifetime.

Nancie and Richard took care of all of the details and I can't thank them enough!" Read full review: 20 nights in Africa; 11 on a Kenya safari

"This was absolutely a trip of a lifetime.

I will never forget the people and wildlife of Kenya." Read full review: 20 nights in Africa; 11 on a Kenya safari

"The trip was well organized with excellent camps, guides and food. It was a trip of a lifetime which far exceeded my wildest dreams of what a safari would be. I had the best experience that I could have." Read full review: 20 nights in Africa; 11 on a Kenya safari

"The overall trip was amazing.

Truly a "trip of a lifetime" but I don't want to say that because I plan to come back!!

Suggestions to help us improve our trips or our service:

I would recommend getting materials out much earlier, like the guidebook on Kenya and the travel wallet (which was lovely but we had all already bought one by then). However, the friendly service is much more important to me and it was superb from Richard." Read full review: 20 nights in Africa; 11 on a Kenya safari

"I decided to return to Kenya for my first post-covid trip about 10 weeks before I planned to travel. For me, this was "spur of the moment" as I normally book 10-12 months out! I reached out to Richard and hoped he'd be able to pull my desired camps together on short notice. He did it and made a few tweaks that truly made this a trip of a lifetime (that charter flight was absolutely unforgettable!)

Everything was flawless and it all came together for my best safari yet. I can't really ask for more than that!

Knowing Richard from his online posts, I trust his judgement and experience and I'm so fortunate to have gotten the chance to work with him. He knows the ins and outs of the camps and locations and makes great suggestions. I'm already working on my next safari with him, and see that that's the case again! Thank you Richard!!" Read full review: 13 nights in Africa; 12 on a Kenya safari

"This trip was meant to be once in a lifetime, however it moved our children and us so much, we are all counting down the days until we can go back.

I did spend a lot of time doing the research and chose the accommodation and plan myself, but ExpertAfrica really pulled it together with the best competitive quote and made sure things were seamless whilst we were out there." Read full review: 11 nights in Africa; 10 on a Kenya safari

"An excellent holiday. Thank you.

Well organised and all arrangements through Expert Africa ran smoothly and as planned.

Thank you.

Suggestions to help us improve our trips or our service:

A single sheet (as a pdf) with pictures of all mammals you could see. This could be attached to the wildlife survey. There was a poster on the wall at the Northern White Rhino sanctuary in the Ol Pejeta Conservancy." Read full review: 16 nights in Africa; 13 on a Kenya safari

"Our trip was a fabulous experience, we would not hesitate to recommend Expert Africa to our friends and family." Read full review: 15 nights in Africa; 10 on a Zanzibar holiday

"Really pleased with all the planning although the travel pack only arrived a week in advance and it would have been helpful to have this earlier.

Although the advice was to take anti malaria tablets we didn’t see any mosquito at either lodge." Read full review: 9 nights in Africa; 8 on a Kenya safari

"The two safari lodges suggested by Claire were a great compliment to each other both in style of lodge (more homestead based individually managed camp vs. professionally run luxury bush camp that is part of a safari group) and area (Northern Kenya/rhino intensive/hilly vs. richness of the Mara plains ecosystem). Kinondo Kwetu was a lovely boutique style restful beach option at the end. All of our arrangements went without a hitch and everyone we met was charming including the Southern Cross safari employees who looked after us on arrival/departure from Nairobi.

We saw some amazing game and were spoilt throughout. The Kenyan people are wonderful and the country is world leading in several areas - such as the long term ban on hunting and the high penalties for poaching which has curtailed such practices. The private conservancies provide an exclusive experience and carry out best practices in game conservation as well as getting buy in from local tribes by ensuring they are compensated and by ensuring traditional grazing can continue but subject to restrictions.

Our one negative comment on Kenya is how the departure experience (arrival is fine) at Nairobi international airport lets the country down - the queues for passport control and the four security scans are excruciatingly long and mis-managed (on airport perimeter arrival, to enter the terminal, at security and again at the gate!!). There were no queues for the BA flight check in and we had fast track status and it took us 1 hour 40 minutes of queuing to get through.

We spoke to a man traveling on a different airline (there were some huge check in queues for other airlines) and the whole process took him 4.5 hours. Our flight was delayed 40 minutes waiting for some passengers. The terminal is too small for the amount of flights and there aren't enough staff. Arrive 3 hours before flying as a minimum.

Suggestions to help us improve our trips or our service:

None - absolute first class service from beginning to end.

Thank you." Read full review: 12 nights in Africa; 12 on a Kenya safari