Travel reviews

Travel reviews by Mr & Mrs P from West Yorkshire


My Jun 2013 trip

On this trip, I visited Rwanda & Tanzania between 15-Jun-2013 and 29-Jun-2013 and I travelled with 1 other person.

Overall my trip experience was:

GoodGood

Rwanda lived up to all expectations, travel connections went to plan, our guide was knowledgable and keen to give us information on his country and its history. Gorilla treking was amazing. We were lucky enough to see a gorilla family in close quarters on both of our treks and it was a majical experience which we would love to be able to repeat. We also went to see the golden monkeys which are definately worth a visit even though they are not as well publicised as the gorillas.

We chose the western corridor in Tanzania to see the migration. The mistake we made was that the 2 camps were far too close together which made it difficult for our guide to vary the route. As a result we covered a lot of the same areas during our stay. We would have appreciated more information and advice from Expert Africa so that this could have been avoided.

The first camp has a 40 minute drive from the main road to the lodge, this makes it difficult to have a morning and evening game drive because all you have time for is to get to the main road and back to the lodge. Our guide suggested full day drives which we were happy to do (especially as we did not like the lodge) but after a few days it can be tiring.

Overall we did enjoy our holiday which was very well organised and we had no issues with travel connections. The guiding companies selected by Expert Africa in both Rwanda and Tanzania were very good. However, we do believe the planning of the lodges in Tanzania was flawed and the information we received from Expert Africa was not as comprehensive as the last time we booked with them.

Suggestions to help us improve our trips or our service:

Overall we were happy with our holiday and are more than happy to use your company on future trips to Africa.

Our dealings with Elizabeth were very productive and she replied to our questions in both a timely and knowledgeable manner. Our only issue was that we would have prefered a more proactive approach when planning the itinerary and so the trip, even though very enjoyable, could have been as excellent as our first holiday with you. Elizabeth was very knowledgable when answering our questions and at times her information was better than the general notes provided.

I stayed at and have reviewed:

Place Overall rating
Gorilla Mountain View Lodge, Rwanda
16-Jun-2013 review: Good location, great staff
ExcellentExcellent
Kigali Serena Hotel, Rwanda
20-Jun-2013 review: Kigali Serena Hotel review
GoodGood
Mbalageti Lodge, Tanzania
21-Jun-2013 review: Good lodge let down by poor staff attitude
PoorPoor
Nomad Serengeti Safari Camp, Tanzania
25-Jun-2013 review: Nomad Serengeti Safari Camp review
ExcellentExcellent

Our most enjoyable trip

On this trip, I visited Botswana between 11-May-2011 and 24-May-2011 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Our trip to Botswana, after all of the research and planning, completely lived upto and exceeded our expectations. We met some wonderful people and saw amazing wildlife and scenery.

We cannot think of anything we would have done differently and the travel tips from Expert Africa and the Bradt guide were well informed and extremely useful, for example, take spare batteries, pack light and use the laundry facilities which we have not done on previous trips.

So a big thank you to Expert Africa, the camp staff of Little Kwara, Lagoon Camp, Chitabe Lediba and Duma Tau and of course to the Botswanan wildlife.

I stayed at and have reviewed:

Place Overall rating
Little Kwara, Botswana
12-May-2011 review: Our Favourite Camp
ExcellentExcellent
Chitabe Lediba, Botswana
15-May-2011 review: Chitabe Camp review
ExcellentExcellent
Lagoon Camp, Botswana
18-May-2011 review: Lagoon Camp review
ExcellentExcellent
DumaTau Camp, Botswana
21-May-2011 review: DumaTau review
GoodGood