Travel reviews by Mr & Mrs C from Northants
Review Distribution
Total number of trips
1
Countries visited
2
Lodges stayed in
7
Excursions taken
0
My Jan 2012 trip
Namibia and 1 other country between 1 Jan 2012 and 12 Jan 2012
"Also helped by Gwnneth, as well as Angela, who was equally helpful. Everything worked out well. We had a fantastic holiday & won't hesitate to recommend Expert Africa.
It seemed expensive when we booked it, but worth it when you consider the benefits of an individual trip & how well looked after you are.
Suggestions to help us improve our trips or our service:
Currency - can't remember if you advised it or I read it somewhere but took all my Rand/Namibian $'s in 100 notes, fellow travellers sometimes had difficulty using 200 notes. Likewise in Vic Falls, cash machines empty, hotel credit card machine not working. fortunately being prepaid didn't affect us, but no one could give change for ea $10 note if you bought a coke, so essential you take lots of small notes.
Thank you all for a memorable trip.
Mike & Catherine"
It seemed expensive when we booked it, but worth it when you consider the benefits of an individual trip & how well looked after you are.
Suggestions to help us improve our trips or our service:
Currency - can't remember if you advised it or I read it somewhere but took all my Rand/Namibian $'s in 100 notes, fellow travellers sometimes had difficulty using 200 notes. Likewise in Vic Falls, cash machines empty, hotel credit card machine not working. fortunately being prepaid didn't affect us, but no one could give change for ea $10 note if you bought a coke, so essential you take lots of small notes.
Thank you all for a memorable trip.
Mike & Catherine"
Ilala Lodge
"Ilala Lodge review"
2 nights
Arrived
1 Jan 2012
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Good
Activities
Good
Rooms
Good
Food
Average
Facilities
Average
Victoria Falls Hotel
"Victoria Falls Hotel review"
1 night
Arrived
3 Jan 2012
"Worth paying the extra for this hotel, location & grounds fantastic. Knocked the socks off Ilala Lodge, with hindsight would have tried to book this for whole stay. Couldn't fault it. Friendly staff.
Smallish room, but we weren't in it much."
Smallish room, but we weren't in it much."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Good
Food
Excellent
Olive Grove
"Olive Grove review"
1 night
Arrived
4 Jan 2012
"Had room 9 which was nice & big. The hotel jacuzzi which was outside our room was out of order, which was a good thing, so was very private."
Good
Experience Report
Overall Rating:
Good
Rooms
Excellent
Food
Good
Service
Good
Facilities
Good
Little Kulala
"Little Kulala review"
2 nights
Arrived
5 Jan 2012
"Very well organised from arrival to departure. Our guide, Willy, was excellent.
All staff very friendly, food good, trip to sand dunes amazing."
All staff very friendly, food good, trip to sand dunes amazing."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Good
Damaraland Camp
"Damaraland Camp review"
2 nights
Arrived
7 Jan 2012
"Again, very organised,"
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Excellent
Activities
Good
Rooms
Excellent
Food
Excellent
Ongava Lodge
"Ongava Lodge review"
2 nights
Arrived
9 Jan 2012
"Very well looked after by very friendly staff. Our guide, Abraham, was very knowledgeable."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Good
Olive Grove
"Olive Grove review"
1 night
Arrived
11 Jan 2012
"Got upgraded to the new Olive Boutique Hotel next door. This was excellent, good room, food. Courtesy bus into town & back.
Helpful manager, forgotten his name who checked our pickup early the next morning even though it was quite late at night."
Helpful manager, forgotten his name who checked our pickup early the next morning even though it was quite late at night."
Excellent
Much better the next day when a lot of people had gone. The staff were functional rather than friendly, possibly because they'd had a busy night before.
Went on their boat trip which was a bit strange as we were the only people on it, but fromtalking to other people, much more prefereble than the other trips which sounded just like booze cruises.
Booked the helicopter trip through the hotel which was excellent & teir was a local tourist guide on it who said it was the best trip he'd experienced due to short flying time to Falls, so more time there."