Erongo Wilderness Lodge

Reviews of Erongo Wilderness Lodge

Excellent(96%) From 219 travellers
Excellent
176
Good
39
Average
4
Poor
0
Terrible
0
Below are independent comments from 219 of our travellers who have visited Erongo Wilderness Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr M & Mrs S and Mr N & Miss P - Cambridge
Arrived on: 7-Jun-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Erongo Wilderness Lodge review

In some respects. this was the highlight of the trip. The setting is unbelievable; and the views from our room were quite simply spectacular. (We argue about whether Erongo or Doro Nawas gave the best 'view from the bed'.)

We were very warmly welcomed with fruit juice and the couple who manage it couldn't have been more friendly and accomodating. They were happy for us to hang around for several hours after we had checked out

Although this was not the only tented accommodation, it gave the best feel of communing with nature - especially with the baboons barking not too far away.

We had a brilliant guide (Johnny) for our sundowner and early morning walks - very informative and very sensitive to our capabilities.

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Mr G & Mrs C - London
Arrived on: 30-Apr-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Erongo Wilderness Lodge review

The location is fantastic and the lodge very laid back.

A great place to relax for a couple of days, with great food, walks and staff

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Mr & Mrs F - Kent
Arrived on: 7-Dec-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Service:
Good
Good
Food:
Average
Average
Activities:
Good
Good
Facilities:
Average
Average

Lots of birds at Erongo

Our stay was a little difficult because the camp was in the process of being upgraded. The tent/rooms were being rebuilt and work started early each morning and continued throughout the day. The sound of the power tools echoed around the hills.

Some of the staff in the restaurant were excellent whilst others left a lot to be desired, we felt that we were inconveniencing them by asking for the menus etc. The walk to the cave paintings is very difficult if you have any problems with mobility.

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Expert Africa comments

We sent this client’s feedback to Roger Fussell, co-owner of Erongo Wilderness Lodge, who responded with the following:

Thanks for your feedback which is always very important to us to ensure our normal high levels of service. We do apologise for the inconvenience caused by the renovations that were underway during your stay. It was not our intention to do these renovations while we had guests in house but due to the delay of the arrival of the new tents we had no option but to continue with the renovations. We understand that it will never make up for the inconvenience caused by the noise but we do hope that the complimentary nature drive offered at the lodge helped a little bit to counter the inconvenience.

Your comments about some of the staff in the restaurant are very concerning to us as we believe we have a very strong team in place in this department of the lodge. We do understand that everyone can have off-days but when you are front line your off-days should not affect your work performance and should not be visible to guests. We have conducted staff meetings and undergone further training with these staff members in order to ensure that this kind of attitude is not apparent in the future.

I would once again like to apologise for any inconvenience caused by the building work and hope that on your next visit to Namibia we will be able to show off our new tents to you and that you can enjoy our usual high level of service.

Dr A & Miss A- Namibia honeymoon
Arrived on: 25-Nov-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Erongo Wilderness Lodge review

Sadly we only stayed on night at Erongo.

Great setting amongst the hills and kopjies of the Erongo Conservancy. Particularly liked the wooden walkways connecting the tents and the rest of the camp. Although we were only there briefly, we did take advantage of a couple of walks. The morning walk was excellent. A really knowledgable and enthusiastic guide, perfect pace and just right to set us up for a nice breakfast! It would be a shame not to take advantege of the walks around the lodge.

We had a nice evening meal, and the staff and managers were very friendly and helpful.

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Mr R & Mrs D - West Yorkshire
Arrived on: 12-Nov-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

A tent at last

Had been expecting tents at other locations and at last we were in one - but a luxury tent will all mod cons.

Kept awake when the wind was howling and the sides blowing so glad it was only for 2 nights.

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Dave
Arrived on: 7-Nov-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Erongo Wilderness Lodge review

An interesting camp in a totally different, mountain type setting, but still with great luxury tents and excellent guides.

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Dr G & Mrs Y - Walton on Thames
Arrived on: 25-Oct-2011 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Good
Good

Peaceful and a beautiful location.

Of all the place we stayed at in Namibia, this has the best views, especially if you take some of the beautiful walks.

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Family B - Hampshire
Arrived on: 6-Oct-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Simply excellent

What a breath of fresh air after Ongava. I now see why they do not allow two wheel drive cars up the entry road, which was easy with 4wd. Everyone was really friendly without looking as though they were waiting for a tip. The rest of the family went on a self guided walk up one of the hills following the map provided. We went on a sundowner walk, and a morning walk which the guide tailored to ensure that we got back in time to have breakfast and get away for the airport. On the morning walk, we saw Klipspringer and damara Dik Dik, and a black mongoose at breakfast. The guides were excellent. The food was excellent and the waiter did a great job. The rooms are well thought out and the location was simply stunning. We all thought it was wonderful and could not find anything to criticise. Our only regret was that we only stayed for one night and I think that Expert Africa should strongly suggest staying for two, but not more. It was a wonderful place to spend our last night and we would certainly want to go there again if we return to Namibia.

It was suggested by Expert Africa that we drove on tarred road back to Windhoek via Karibib, but at the manager's suggestion, we used the C36 to Wilhemstal which saves 34 km. This road is a wide gravel road in very good condition, with much of it recently graded. The journey back to the airport took three and a half hours because of slow vehicles into and out of Windhoek. I suspect it might be nearly as fast, and more fun, to take the back roads avoiding Windhoek.

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Mr Y & Dr C - Essex
Arrived on: 30-Sep-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Erongo Wilderness Lodge review

Wonderful setting with comfortable tented rooms scattered amongst the rocks. Lovely veranda with excellent views including a beautiful sunrise.

Very welcoming and relaxed with very good food. In our brief stay we followed a marked trail, again with fantastic views, and went on a guided sundowner stroll with gin and tonic. Everyone at the lodge was very friendly and everything worked very well.

Easy access but felt very remote. We'd go for two nights next time

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Ms J & Mr S - California, USA
Arrived on: 25-Sep-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Erongo Wilderness Lodge review

The weather was very hot when we were at Erongo Wilderness Lodge. After the morning walk (starting at 6:30 or 7:00 AM) and breakfast there was nothing to do until the temperature started cooling off around 5:00 p.m. We either read books in our hot tent or sat in the dining room during the day. Also there were lots of mosquitoes. The tents did not keep out the mosquitoes due to velcro closures that didn't close properly.

We did enjoy the lovebirds that gathered in the trees near the dining room every morning around 7:00 a.m.

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