"I say this every time but this trip was once again amazing!!

Ellie is simply a star! She knows exactly what we like and she is always great at giving suggestions but also at listening to my endless questions and thousands of email- I know I am hard work and demanding but so far Ellie managed to match and exceed our expectations, thanks a lot!!

Everything worked well and all the connections and transfers were all perfect as always. What more can I say? Thank you once more!

Suggestions to help us improve our trips or our service:

Just a couple of small suggestions....so not to lose my reputation of being a "pain in the neck" (self declared).

It would be good to give more emphasis on the local projects that camps run so that future guests can choose to help and perhaps bring something (I say this because we brought some supplies to the Katumbi clinic but the other two guests at greystoke were not aware of the possibility of doing so. They did not book through EA so perhaps my suggestions should be forwarded to the camps).

It would be good to add some price for each lodge/camp to give an approximate idea of prices (as some of your competitors do...without naming names...) and to give a break down in the quote for each accommodation/flight/transport etc, but maybe this would interest only myself." Read full review: 17 nights in Africa; 15 on a Tanzania safari

"This holiday ( planned over almost 2 years - to celebrate a 'special' birthday) proved to be be all we hoped for and more. It was fantastic

Throughout the long planning period Eleanor was wonderful. She gave us a great insight into the places we wished to visit, her advice was perfect e.g. It was definitely better to visit Katavi before Mahale. Thank you Ellie you were great !

We have used Expert Africa on many occasions and have always been delighted with our trips. Chris and his team are efficient and very knowledgeable - Chris ensures that any place that clients wish to visit have been vetted by him or one of his team.

We look forward to our next Expert Africa trip though it will not be somewhat different as we are hoping to take our young grandchildren to introduce them to the wonders of this great country.

Suggestions to help us improve our trips or our service:

Keep up the good work!" Read full review: 18 nights in Africa; 17 on a Tanzania safari

"This was our seventh safari trip to Africa (all arranged by Expert Africa!), but our first trip to Tanzania. We had very much hoped to see a crossing of the Mara river by the herds of migrating of wildebeest, and we were fortunate to do so. A lasting impression is of the huge herds of wildebeest, zebras, buffaloes and elephants that we saw both in the Tarangire and the Serengeti.

All the arrangements worked perfectly, and we enjoyed our trip very much indeed.

Two general comments regarding safaris in Tanzanian National Parks:

(a) the need to be back in camp before sunset does not allow for the sundowners in the bush experience that we have enjoyed in other African countries, such as Zambia;

(b) in our view, the open vehicles available at the camps, are essential to enjoy a true safari experience. As Tanzania does not allow open vehicles outside of National Parks, many guests 'safaried' in closed vehicles, having driven from airports / other National Parks." Read full review: 12 nights in Africa; 11 on a Tanzania safari

"It was everything I expected and more!!

The animal viewing/game drives were incredible and the Gorilla trek , though quite difficult was an amazing experience" Read full review: 12 nights in Africa; 8 on a Tanzania safari

"It was fantastic! Everything was handled very competently.

Elizabeth was very professional, knowledgeable, helpful and available.

Suggestions to help us improve our trips or our service:

We would certainly use Expert Africa again in planning future trips to Africa." Read full review: 12 nights in Africa; 8 on a Tanzania safari

"We enjoyed the diversity of the facilities, locations and animal viewing during the trip. Expert Africa was very helpful in the development of the itinerary and choose the camps to suit our interest and budget.

Coordination of our transfers went very well during the trip. We moved from one camp to the next seamlessly.

One point of communications that cause some confusing with our group as the ability to arrange trips to the crater floor from the Crater Lodge. We were told by Expert Africa that the lodge would make only one trip to the crater per day but we later found out the the Crater Lodge would accommodate any request that was made including morning, afternoon or all day trips to the crater floor. This simple clarification would have eliminated some anxiety by people in our group that wanted to maximize their time at the crater floor." Read full review: 12 nights in Africa; 13 on a Tanzania safari

"From the moment of my first contact with Expert Africa (late one night - and I got straight through to Maruska in the New Zealand office!) I had nothing but praise for the friendly professionalism that guided us through the planning of our special family holiday to Tanzania. Expert Africa had been recommended to us by friends who had been on several safaris (the first ones with other companies) and we were delighted with the service provided. Having established the hopes of our group for the trip, Maruska helped me through planning the details with clear explanations about the pros and cons of any choices and the range of options available. Maruska's responsiveness as I articulated various preferences of the group was marvellous and the recommendation, quite late on, of spending our last 3 nights on Chumbe Island was inspired.

The actual trip went like clockwork. Every detail had been planned for and was delivered brilliantly All the fights and transfers worked smoothly and everywhere we went we were expected and welcomed. All the accommodation was just right - and just as we expected. Above all, we had the most brilliant driver/guide on our week-long safari. We were delighted to be with Asilia, a well regarded Tanzanian company with excellent credentials and our assigned guide, Stanford, was absolutely fantastic. He was calm, considerate, efficient and good humoured, but beyond that he was incredibly knowledgeable, thoughtful, flexible and humourous. And he worked so hard! He undertook the duties of driving, guiding, communicating in excellent English and responding to any requests with a calm composure that ensured we had the most wonderful experience. We would like to put on record our enormous gratitude for this - and to thank Expert Africa and Asilia for assigning him to us!

The safari was very special and we loved the camps. I worried a few times before we left the UK whether 7 days on safari might seem like too much of a good thing but I needn't have worried. Stanford's skill enabled us to learn more and more about animal behaviour as the week went by and we were as interested on the morning of day 8, en route to the airstrip and our flight to Zanzibar, as were were on day 1 when, after a night flight, we set off at lunchtime for Arusha National Park. Tarangire, Lake Manyara and the Serengeti built brilliantly on this start

Finishing our holiday in Zanzibar was also wonderful. The tropical beaches were gorgeous and the relaxed vibe was enjoyed by all 7 of us. And the final three days on Chumbe - absolutely magical! The entire trip surpassed our (always high!) expectations and it will remain a very special experience for our family. We just wished we could have spent more time everywhere!

Thank you Expert Africa, with special thanks to Maruska - and to Liz who picked up a few queries right at the end. We have already recommended you to friends and hope one day to travel through Africa under your expert guidance again." Read full review: 14 nights in Africa; 7 on a Tanzania safari

"We loved Africa!

We had an unforgettable time as a family, saw and experienced wildlife, nature and African living, talked to many people, met incredibly knowledgable guides and hosts and will always treasure our two weeks in Tansania.

As it was our first safari, we now know what we like and how we 'work' on such a trip. Thus we would do things slightly differently in the future. The trip was well organised, we never waited anywhere. The transitions from one site to the next were meticulously planned and it was small details in our schedules that we learned to value and that showed us your knowledge and experience of the places we visited.

Well done, Liz!" Read full review: 15 nights in Africa; 12 on a Tanzania safari

"Excellent. Have not written much about the parks. While we are glad we visited Ngorongoro and lake Manyara (one person visited these over 30 years ago and they were much different) we would not not return to either. Tarangire, North Serengeti, and Ruaha were all great in their own ways and very much worth the visit, if we were to return we would explore different parts of the very large, diverse, and less trammeled Ruaha. Even with any minor complaints we would do it all again just as it occurred. We have a short slide show (with small camera) should you want a copy. Although we know people were trying to please and we saw the good side, everyone we met was very friendly and clearly took pride in what their country and people had to offer. NB: With a few exceptions, when you asked, you could get quite good, strong coffee rather than the instant coffee often served. Interesting for a major coffee-producing nation. We would consider Expert Africa for any future Africa travel, perhaps Namibia.

Suggestions to help us improve our trips or our service:
Not much to say here. It was really Ellie who walked us through the process. Well done Ellie." Read full review: 14 nights in Africa; 13 on a Tanzania safari

"There is no feedback form for the day room at Onsea House. We felt this place was superior to Rivertrees Country Inn and the food is pretty good. We would rather have stayed here for our initial day and rest night as the precursor lodge at the beginning of the holiday.

An excellent trip overall with good quality guiding and a high standard of food and service. The walking availability at Chada could have been limited due to shortage of qualified staff when other clients were involved in fly camping, however, the camp manager made the effort to bring in a ranger to enable us to take part in the walking activities, which we very much appreciated. Similarly, it appeared that the Camp manager at Little Oliver's was the only qualified walking guide. We were fortunated to enjoy his expert guiding on two consecutive days, but if he had been otherwise occupied we would not have been so lucky and the enjoyment of our time there would have been affected. I feel it is important to make sure that if walking is advertised as an option at a particular lodge/camp then it is vital that qualified staff are available at all times so that guests are able to enjoy this. We did enjoy the walking option at 3 out of 4 camps, but our impression was that the camps rather expect that most clients wish to be in the vehicle most/all of the time. Perhaps the walking safari idea is less well developed in Tanzania compared to other countries such as Zambia.

Tanzania does seem an American destination so it is sometimes a lttle pertinent for the staff at the camp, or the guides, to ensure they manage the groups of guests accordingly (particularly when children are involved).

Also we were encouraged to confirm our holiday registration as parts of it were getting booked up (particularly Greystoke Mahale) only for us to find out when we got there that this was because a group of 9 (Americans) has a block booking which made the ambience of this lodge as little imbalanced for us and the other couple staying there as the maximum it could take is only 12 or so persons.

Also, given the amount of flying and some of the distances between destinations we were finding this did eat into our time on safari. Between Serengeti and Little Oliver's camp we flew Serengeti - Arusha - Little Oliver's for some reason. Thus with this itinerary the travel distance & thus time does add up compared to other safaris we have been on and slightly ditracted from the safari.

With ref to the above comment about a large block booking at a small lodge we'd have liked a little bit more checking on these issues as we booked our trip, as this did distract a little bit from the select nature of the trip. Especially considering the amount we had paid for the holiday each." Read full review: 16 nights in Africa; 15 on a Tanzania safari