Travel reviews

Travel reviews by Mr J & Family - Cape and Botswana


My Sep 2013 trip

On this trip, I visited Namibia & South Africa between 8-Sep-2013 and 23-Sep-2013 and I travelled with 3 other people.

Overall my trip experience was:

GoodGood

This was a second holiday booked with Expert Africa. For the first trip they were excellent, but this time not so good. Three comments -
1. this second trip was across two countries and Expert Africa staff seem organised by country. I was passed from one person to another and initially nobody seemed responsible for the whole trip
2. lack of answers to e-mails. On a couple of occasions I gave up waiting and had to phone
3. I booked 10 months in advance and even that far out some lodges were already fully booked. We were wait listed. A month before departure I contacted Expert Africa to make a final check of our wait list status and was somewhat surprised to find that in 10 months Expert Africa had not followed up on the bookings. By lucky chance only, we eventually got our first choice lodges, but only because I followed up

I stayed at and have reviewed:

Place Overall rating
Acorn House, South Africa
9-Sep-2013 review: Acorn House review
ExcellentExcellent
Akamedie Street G H
11-Sep-2013 review: Akamedie Street G H review
ExcellentExcellent
Annie's Cottage, South Africa
13-Sep-2013 review: Annie's Cottage review
AverageAverage
Canyon Lodge, Namibia
14-Sep-2013 review: Canyon Lodge review
ExcellentExcellent
Eagle's Nest, Namibia
16-Sep-2013 review: Eagle's Nest review
ExcellentExcellent
Tok Tokkie Trails, Namibia
18-Sep-2013 review: Tok Tokkie Trails review
ExcellentExcellent
Zebra River Lodge, Namibia
20-Sep-2013 review: Zebra River Lodge review
ExcellentExcellent
Bagatelle Kalahari Game Ranch, Namibia
21-Sep-2013 review: Bagatelle Kalahari Game Ranch review
ExcellentExcellent

Overall Feedback

On this trip, I visited Namibia between 6-Sep-2011 and 19-Sep-2011 and I travelled with 4 other people.

Overall my trip experience was:

ExcellentExcellent

Let's leave Budget car-hire to one side as that is not within your control or responsibility.

What can I say? Absolutely wonderful holiday. Brilliant, spectacular, excellent.
Everything was very good - from the initial help and assistance with deciding on a route, through booking, and the comprehensive information provided beforehand.

Suggestions to help us improve our trips or our service:

None whatsoever

I stayed at and have reviewed:

Place Overall rating
Haus Sonneneck, Namibia
7-Sep-2011 review: Haus Sonneneck review
ExcellentExcellent
Desert Homestead, Namibia
8-Sep-2011 review: Desert Homestead review
ExcellentExcellent
Cornerstone Guesthouse, Namibia
10-Sep-2011 review: Cornerstone Guesthouse review
ExcellentExcellent
Palmwag Lodge, Namibia
12-Sep-2011 review: Palmwag Lodge review
ExcellentExcellent
Okaukuejo Camp, Namibia
14-Sep-2011 review: Okaukuejo Camp review
ExcellentExcellent
Okonjima Plains Camp, Namibia
16-Sep-2011 review: Okonjima Main Camp review
ExcellentExcellent