Pioneer Camp

Reviews of Pioneer Camp

Good(76%) From 75 travellers
Excellent
16
Good
32
Average
24
Poor
3
Terrible
0
Below are independent comments from 75 of our travellers who have visited Pioneer Camp, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs R from St Helier
Arrived on: 8-Sep-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Average
Average
Food:
Good
Good
Facilities:
Average
Average

Pioneer Camp review

Very noisy, but not the hippos/elephants/hyenas/lions this time. Dogs barking! Cockerels crowing.

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Mr & Mrs H from Cheshire
Arrived on: 1-Sep-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Poor
Poor
Rooms:
Poor
Poor
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Poor
Poor

Weird

We complained about this camp after our first visit and the path to the huts has been improved but the lighting of the paths is worse and there are no sign posts or hut numbers, so after dark it is very difficult. The owner of the camp is extremely charming and does his best and in fact he offered to do our BA check-in online for us which we had not thought about.

His main assistant, Alfred, is incredible and seems to do 3 or 4 different jobs. But in the morning, when it was still pitch black, there was no electricity in the hut until 5.30 and the portable lamp to be used as a standby worked when it felt like. Even in the evening when the lights were on they were poor.

There is an absence of anywhere to put anything in the bathroom. The road to the camp is even worse than 2 years ago which is why we have put the location as poor and we are unlikely to want to stay there again.

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Mr & Mrs H from Bedford
Arrived on: 29-Aug-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Good
Good
Facilities:
Good
Good

Pioneer Camp review

A good place for the last night.

Nice and comfortable rooms but the restaurant service was minimal/non existent.

The management did very well in booking us online with BA, the person who picked us from the airport and took us back the following morning was reliable and whereas spending a night in Lusaka waiting for a morning flight is not the most fantastic thing, Pioneer Camp certainly manages to make it a comfortable and stress-free experience.

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Ms C & Ms M - Oxford
Arrived on: 11-Aug-2010 Stayed for: 1 nights
Overall:
Average
Average
Rooms:
Average
Average
Service:
Average
Average
Food:
Poor
Poor

Pioneer Camp review

Efficient and friendly 'front of house', especially the man who organised getting everyone to the airport. But the food was not very good and the service in the restaurant was distinctly average eg when we arrived we were offered tea but there was no milk and none appeared when requested, there was no tea or coffee after the evening meal, which came with veg instead of salad, various choices at breakfast had run out etc.

Overall as a stopover it was convenient and reasonably priced, and the room was comfortable if a little characterless, but I can not imagine wanting to stay there except to get to the airport.

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Mr and Mrs E - Birmingham
Arrived on: 9-Jul-2010 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Poor
Poor
Rooms:
Terrible
Terrible
Service:
Average
Average
Food:
Average
Average
Facilities:
Terrible
Terrible

most depressing place we've ever had to stay

This was awful and not really our first choice for our last night in Lusaka before flying out the next morning. Your Expert Africa representative advised us to stay there because of its proximity to the airport. However, that should not be the guiding factor in helping a client select accomodation.

We were out in the middle of nowhere and didn't have access to Lusaka as information provided suggested, so instead of getting a late afternoon in Lusaka for shopping, we were left with nothing to do. The room was very basic -- holes in the mosquito netting, hard to get hot water, even with every light on, the room was poorly lit. And Expert Africa should not put people out there in the middle of a Zambian winter as the windows only have screens, so as the temps dropped to 5-6 degrees, we froze. There were blankets which we used despite their musty-damp smell.

I would have preferred getting up earlier and leaving from Lusaka rather than suffering a poor night's sleep at Pioneer Camp. This really let you down.

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Expert Africa comments

We have had a response to these comments from Paul, the owner of Pioneer Camp. He has sincerely apologised to us and directly to the travellers for the poor level of the accommodation that they experienced during their stay. He has told us that he will be addressing the issues raised immediately, as he understands that some of them are unacceptable.

As a gesture of goodwill he has also offered these travellers a complimentary stay at Pioneer Camp, should they be in Lusaka any time in the future.

Pioneer Camp is currently quite a simple lodge, and some people may prefer a more upmarket city hotel like the Taj Pamodzi albeit at a higher cost. That said, we understand that Pioneer Camp may undergo some changes during the course of next year - upgrading the rooms and also building a new restaurant. Speak to us for the latest news on these upgrades.

Dr & Mrs C - West Sussex
Arrived on: 27-Jun-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Average
Average

OK as an overnight stop before flying home

We had been undoubtedly spoilt with the four previous accomodations, and the Pioneer Camp was a bit of a disappointment. The "luxury" chalets are in need of renovation and refurbishment (damaged blinds, scruffy bedding and towels). Paul the manager was helpful in doing our BA check-in.

The evening meal was more pub than restaurant. It was a bit of a disappointment all round at the end of an otherwise perfect holiday. In its favour it was nearer the airport than the hotels of Lusaka. It is a campsite and looks like one.

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Mr & Mrs R from Plymouth
Arrived on: 27-Jun-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Good
Good

Pioneer Camp review

It was very nice to go to another camp rather than a hotel in Lusaka and the owner and food were very good.

However, the room we were given was very dark and curtains would not draw. Also the bedside lampshade was burnt at the top. It just needed a bit of cosmetic tender loving care!

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Ms D & Mr B - Berks
Arrived on: 4-Jun-2010 Stayed for: 1 nights
Overall:
Average
Average
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good

Pioneer Camp review

The last night is always a difficult one and we've tried Taj Pamodzi and Chaminuka before. It's hard for us to judge because we arrived after dark and had to leave very early in the morning.

One thing we didn't appreciate was being dumped late at night with our bags and then trying to find our way back to the dining area in the dark. Turns out there was a portable light in the room, but we didn't recognise it as such.

The owner was friendly and realising our tiredness began cooking our dinner order whilst we were being taken to the chalet so that we could just eat and go to bed.

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Mr & Mrs S from Mid Glamorgan
Arrived on: 7-Dec-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

very convenient for airport

pick up[ service from airport was good, accomodation was to a high standard and very quiet. Evening meals were good and chef can do veggie specials upon request

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The D Family - Ontario, Canada
Arrived on: 12-Nov-2009 Stayed for: 2 nights
Overall:
Average
Average
Location:
Poor
Poor
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Poor
Poor
Facilities:
Average
Average

Pioneer Camp was a quiet out of the way place

The camp was very accomodating for us. The food was good.

The matresses in the room were quite old and used - we got a lot of insect bites from the mattresses??
The rest of the facility was good.

It was quite far from the city of Lusaka, so visitors have to be aware that a taxi ride to anywhere will cost more than 150,000 kwacha ($30) one way.

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