Brandberg White Lady Lodge

Reviews of Brandberg White Lady Lodge

Average(68%) From 18 travellers
Excellent
2
Good
6
Average
7
Poor
3
Terrible
0
Below are independent comments from 18 of our travellers who have visited Brandberg White Lady Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs D - Bristol
Arrived on: 17-Jun-2014 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Terrible
Terrible

A long way to travel to see nothing!

We asked to stay at Brandberg White Lady Lodge as we had previously enjoyed a stay there looking at the Desert elephants. However, when we arrived we found that the safari vehicle was off the road and it looked as though it had been for a while. The room was not ready and we had to wait which was curious because as far as we could tell there was only one other couple staying. The food was average and took a long time to serve. We did not like the room which was badly in need of updating. There was a general air of gloom about the place. So different from our previous experience. We left early the next day.

However we picked this hotel not Expert Africa so we only have ourselves to blame!

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Mr & Mrs J - Munich
Arrived on: 17-Sep-2013 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Terrible
Terrible
Service:
Average
Average
Food:
Good
Good
Facilities:
Average
Average

Brandberg White Lady Lodge

Original room was dirty and very badly maintained. The windows were cracked and there were bare electrical connections visible. The whole place had a feeling of neglect. We complained and were offered a 'studio' room instead. This was better and acceptable.

Trip did not run due to lack of animals to see. Compensated by the cute meerkats around the pool.

The evening meal (buffet) was simple but good. The staff were friendly.

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Mr & Mrs S - Godstone
Arrived on: 12-Oct-2011 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

Brandberg White Lady Lodge review

This lodge made a good stopping point between Swakopmund and Grootberg, I would class this as an average lodge but it was more than fine for a one night stay.

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Expert Africa comments

For more detailed comments, these travellers have created a great travelogue of their experience, which can be viewed here and there’s a gallery of great pictures here.

Mr O & Mrs R with sons' - Germany,
Arrived on: 10-Jul-2011 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Excellent
Excellent
Rooms:
Poor
Poor
Service:
Terrible
Terrible

Brandberg White Lady Lodge review

It it a great location at the foot of the Brandberg and the main building is a lovely lodge. We knew not to expect much, but chose the lodge as a convenient stop-over on our way to see the White Lady painting.

The rooms are basic, which we expected and did not mind, but staff were totally unfriendly (the only place during our trip where we felt that management just could not be bothered and staff therefore neither). The whole place looked unloved and uncared. There were caged animals both in the bar area and outside, which we did not appreciate.

It felt a shame that a potentially fab lodge was not performing to its full potential.

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Mr & Mrs W - fourth visit to Namibia
Arrived on: 18-May-2011 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Facilities:
Average
Average

Convenient for visiting Brandberg White Lady

Lovely setting near Brandberg Mountain.

Basic ensuite room.

Dining room and bar staff all extremely helpful and friendly. Food was good. and enjoyed an excellent concert from the staff after dinner. Lodge owner helped with some further issues with the car hire.

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6 from Whangarei, New Zealand
Arrived on: 14-Apr-2011 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

Brandberg White Lady review

The staff here were very helpful, Magda sorted out a problem we had, arranging replacement wheels for our spares which had been stolen along the way.

We were disappointed with the rooms, extremely hot, fans only in some rooms and those that were there only operate when the generator starts up in the evening. The pool was not clean, rooms very tired and in need of repair. Shower temperature dependant on wood burner and didn't seem very adjustable.

Dinner was disappointing - note to self - never order fish in the middle of the desert!

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Mr & Mrs G - Market Drayton
Arrived on: 14-Feb-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Wonderful lodge in the shadow of namibias Hi

This was a good fun place to stay.Despite the fact thatwe were grounded for the day there because of a puncture there was plenty to do . We were able to find shady walks, there were 2 big pools set in the most beautiful gardens .
On one evening the workers at the lodge did a lovely concert ,they have their own choir.
The workshop at the lodge were ale to repair the puncture very reasonably.
The brick built chalets had hot water provided by individual woodburning stoves lit for us early in the morning.
Every morning a flask of boiling water was delivered to the chalet for early morning tea.
They had a meer cat pet on the premises which was cute.
had we been able to get there ,there was a famouswall painting The white lady Very close by and the splendours of the Brandburg Mountain.

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Mr & Mrs M from Leeds
Arrived on: 5-Nov-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Average
Average
Food:
Good
Good
Facilities:
Average
Average

Lost in the sands of time

I know that this was a lodge that I fancied as a stopover to break up the trip to Palmwag. With hindsight I think I would have pushed on a bit further, given that the lodge was, I believe, some 27kms from the main road.

The cabin was basic - no glass in some of the windows for example. This was not a problem until the wind got up and allowed loads of sand into the room.

In addition, the cabins were some distance from the main lodge and quite spaced out in what appeared to be no logical pattern. As a result, when returning to the cabin after the evening meal, we very quickly got lost in the dark and ended up stuck in some soft sand. Fotunately some people in 4x4's were camping out nearby and came to our rescue.

Mealtime was chaos - there seemed to be insufficient tables etc for all the guests and as there was a coach party staying who wanted to sit with certain friends, it ended up like a game of musical chairs. The service was patchy - the staff seemed more interested in supplying alcohol than in getting the food from the kitchen. As a result, those of us that were furthest way from the kitchen had to wait a long time as staff were diverted to go and fetch drink orders that they received whilst serving diners.

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Mr & Mrs G and Mr & Mrs W - Surrey
Arrived on: 23-Sep-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Good
Good

Brandberg White Lady Lodge review

The Goodwins and Wilsons had different opinions on Brandberg. The Goodwins liked it and the Wilsons thought it was poor.

We did the Game Drive but unfortunately landed up with a tour party on the vehicle which was not very satisfactory. Although Desert Elephants had been seen in the camp on that day and all week and we had a 90% chance of seeing them, this was not to be. The Cabaret by the local people after the Evening Meal was excellent and the gardens to the place were lovely.

The Goodwins loved the tents and open showers but have to say that there should be better directions to getting to this accommodation since at one time we found ourselves on the Game Drive Road and nearly sank in the sand! The bed linen needs replacing since this is very tired.

We did the walk to the White Lady but were very disappointed to see how small he/she was!

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Mr & Mrs S - Aberdeen
Arrived on: 22-Aug-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Average
Average

Brandberg White Lady Lodge review

Our impression of this lodge was that it was quite impersonal and seemed under staffed, this could be down to lack of organisation on a management level.

Glad we only stayed for one night.

Did not like the caged birds at the reception area.

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