Ongava Lodge

Reviews of Ongava Lodge

Good(88%) From 66 travellers
Excellent
34
Good
26
Average
4
Poor
2
Terrible
0
Below are independent comments from 66 of our travellers who have visited Ongava Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms. F - War
Arrived on: 14-Dec-2007 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Terrible
Terrible
Food:
Poor
Poor
Activities:
Poor
Poor
Facilities:
Average
Average

Ongava Lodge review

The location of Ongava lodge is excellent. When you arrive into the main hall it is quite impressive. The rooms are the most well apointed that we experienced and we we very satisfied from that point of view.

However, thats were it ends. I counldn't wait to leave the place in the end.The food was poor a sort of bland buffet which lacked any variety, but food does make a holiday for us. The service was almost aggressive in its lack of attention. The staff appeared to be feedup, hanging around with long faces. The management were only visable slinking around in the corner of the bar, making no effort what so ever. They had no interest in their guests.

Our biggest complaint however, was the complete rip off that the trips ended up being. After many long drives we thought we would have a day off and go with the guide into Etosha and later around the reserve. We assumed that the price would be the standard 400 odd rand that we had been charged in the other camps and were horrified when we saw the bill . They charge us more than double each for the trip in to Etosha and 400 rand for a short wild goose chase around the reserve with a plesant but clueless guide. It was a complete and utter rip off and I would strongly recommend that other visitors are not duped by this shameless profiteering. (I have written to the Managing Direct of Wilderness Safaris about this)

The rip off was emphasised even more when we stayed the next day at Mushara Lodge who charged just 400 rand for a trip into Etosha with a guide who was brought up there and very knowledgeable. Needless to say we didn't take the second trip, but he did tell us lost about Etosha for free as he chatted with us casually in the hotel.

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Expert Africa comments

We were fairly surprised by this review as, over a number of years, we have had very few complaints about Ongava Lodge. We have forwarded this feedback to Wilderness Safaris and Ongava Lodge and have not yet had a response.

Miss W & Mr A from Surrey
Arrived on: 18-Nov-2007 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ongava Lodge review

Busier than some of the other places we stayed, but a lovely view over the floodlit waterhole with plenty to see. Knowledgeable guides and other staff, but a less personal service than some of the smaller places.

Watch out for being charged for additional activities (depending on accommodation option booked) without being told about the charges until afterwards!

Great rooms, lovely view with airconditioning as a bonus. A good place to stay.

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Miss F & Mr H from York
Arrived on: 16-Nov-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Ongava Lodge review

Excellent location, great game viewing, outstanding staff.

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B & F - Hexham
Arrived on: 26-Sep-2007 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ongava Lodge review

Seemed the most committed to ensuring we saw the maximum amount of wildlife possible and went out of their way to accommodate our request for a specialist drive in the morning.

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Mrs A - St Paul
Arrived on: 23-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Great location for exploring Etosha

We recommend Room 1 for its proximity to the water hole.

The only negative comment we have is that, as this is slighlty larger than some of the other lodges we visted, it is used by larger tour groups, which we found quite invasive, particularly at meal times.

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Mr. D. Buntingford
Arrived on: 3-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Excellent
Excellent

Ongava Lodge review

This is a very expensive place to stay but the outings in their own reserve were disappointing which left us feeling that we hadn't had value for money.

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