Gibb's Farm

Reviews of Gibb's Farm

Good(86%) From 28 travellers
Excellent
15
Good
8
Average
4
Poor
1
Terrible
0
Below are independent comments from 28 of our travellers who have visited Gibb's Farm, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr M & Ms C from Dublin
Arrived on: 22-Oct-2008 Stayed for: 2 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Terrible
Terrible
Food:
Average
Average
Facilities:
Excellent
Excellent

Gibb's Farm needs a manager!

Wonderful location. Superb gardens and chalets. Service appalling. We arrived mid-morning and asked for tea and coffee. We were directed to the awaiting flasks. The coffee was cold, there was no tea or water in a big tea pot, and no milk in the jug! After much tooing and frowing another large tea pot was produced. Except that when i looked in the pot there was no tea in it. Just hot water. When asked for tea they referred us to basket of tea bags which were all herbal! Just wanted ordinary black tea. Coffee eventually came and it was awful. And this on a coffee farm! I left in frustration after 20 minutes. Teresa waited longer before getting her tea which she said very poor.

There were 7 for dinner that night. The bread was stale. The main course was fish or vegeterian. Not much choice for me who is not keen on either. Well at least i could have the vegetables. But i didnt....beans, carrots and something else was hard and inedible. Your guide states ".....and the home-style cooking with organic produce grown on the farm is excellent". Are you joking? Also it was like a fast food restaurant. No sooner were we finished with one course when everything was snatched away and the next course presented. No time to linger and chat between courses.

After our experience with these two recommended places i was so annoyed that i was on the verge of e-mailing you to give you notification that we would be looking for a rebate. A very disappointing start to an expensive trip. We made our complaints to our guide who passed them on to one of the people who now run this place.

On the second night there were 27 for dinner. Food and service was better. One of the owners checked with quite a number of tables how things were. Did not approach us! Nobody seems to take responsibility. Either they are not trained or very badly trained as to what is important for European visitors. Many running about looking busy. Great for welcoming but what good is that if service is so poor.

Read more about the whole trip

Expert Africa comments

We are very sorry that these travellers did not enjoy their stay at Gibbs Farm – things were clearly wrong there.

We immediately sent these comments to the general manager, Dale Jensen, who had recently become aware of issues at the lodge – and told us that he was already taking steps to sort them out.

Latest news (Nov ’08) is that the managers in charge when these travellers visited have now departed and Dale (who was instrumental in reinventing Gibb’s as a very personal, high-quality lodge) has stepped in to take charge whilst they appoint new managers.

We are cheered by this swift response, and Dale’s immediate action; it is indicative of how seriously he takes any issues. We are confident that, with him and new managers in charge, the high levels of service and food that we’re used to at Gibbs should return swiftly.

Mr G & Ms L - west London
Arrived on: 19-Oct-2008 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Average
Average

Gibb's Farm review

Spent little time at Gibbs Farm so had few opportunities to explore the immediate area.

Our room would have had a great view if a rather large green roof had not been immediately in front of us, but otherwise were very surprised with the amount of space we had..

Service was good - friendly and helpful.

Food was excellent with seconds always offered.

Read more about the whole trip
Eagle owls from Yorkshire
Arrived on: 17-Sep-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent

Gibb's Farm review

This was another warm welcome from the hotel and their staff who made our stay most enjoyable. Our private accommodation was spacious well appointed and most comfortable being set in beautiful gardens. We liked the wood fire which welcomed us back after our evening meal.

Again, we had a superb guide in Jacob who was with us from the airport through two excellent drives, finally delivering us to Olivers. His knowledge of birds , animals, flora and landscape was quite outstanding. Just like Prim at Sayari.

Read more about the whole trip
The Hornbill family from St. Albans
Arrived on: 30-Jul-2008 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Good
Good
Activities:
Average
Average
Facilities:
Average
Average

Gibb's Farm review

When scoring a lodge it is necessary to compare it to the others we stayed at and Gibbs Farm was the worst. The rooms were very basic and freezing at night.

In fairness, the owner said that ours was one of the rooms that they were intending to demolish in the Autum - presumably to errect something better. It was also an hour or so (perhaps a bit less) from the Ngorongoro crater which was further than I had hoped.

Read more about the whole trip

Expert Africa comments

Gibbs Farm has two standards of room – Farm Cottages and Standard Rooms. We tend to avoid booking the Standard Rooms as they are much simpler than the cottages, however in this case we booked Gibb’s at the last minute and this room was the only one available. Though they are simple, they are good value and cost quite a bit less than the larger and newer cottages so for those on a budget they are still a good option.

Gibb’s is located in an area called Karatu which is around a 45-60 minute drive – so it is a reasonable drive from the Crater. However accommodation on the Crater rim is very limited. You can either opt for the very good, yet exceedingly expensive, Crater Lodge; stay somewhere tented at a relatively high cost; or opt for a larger international-style hotel, which has around 100 rooms.

Karatu offers more choice and includes some really good lodges set on coffee plantations and farms. Though these are a distance away from the Ngorongoro Crater, they are a good option for their style, comfort and service. In future we’ll try harder to bring the distance of this area from the Crater to the attention of our travellers before they book.

Mr. Prickly Pear - Dublin
Arrived on: 13-Jul-2008 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Gibb's Farm review

Gibbs Farm is very professionally run, more like a business and a bit removed from the African safari experience.
The Location is between both Lake Manyara & Ngorongoro Crater, about 1 hour drive from each. As the location is quiet high up it can get a little cool in the mornings & evenings.

The room we had Ngorongoro as it was called was one of the bigger lodges. The room was very impressive with 2 double beds and an indoor and outdoor shower (too cold to go out though). There was also a fireplace there as well which we made use of one night as it was chilly.

The staff were very friendly and looking to help where they could.

The food was excellent with most of the vegetables & fruit grown on the farm. There was loads to choose from in the morning & lunch time, dinner you didn't have as many choices but the quality was the same.

We had a day out here instead of going back to the crater for a second day and had a nice tour around the farm. You can also do an Elephant Cave tour as well ($10), but we didn't do it.

Overall we were really impressed with Gibbs, very well run and gives loads of employment to the locals. Just maybe a bit too removed from the rest of the Tanzania experience, as they seemed to be into $$$ as they charged for everything compared to the other places.

Read more about the whole trip
Mr & Mrs Serval - Yorkshire
Arrived on: 22-Feb-2008 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Stay at Gibbs

We had two nights at Gibbs with a visit to the Ngongoro crater in the middle. Our room at Gibbs was fantastic - we were in one of the renovated cottages.

Overall Gibbs was good, but just missed out on being great. Little things let it down like the water in the jugs in our room not being filled up, and although we were told that we could get some things ironed and they would be picked up from the room, no-one turned up for them. The other thing about Gibbs is that after the very personal service you get in the small tented camps it feels a bit large and soulless. The food was good (but not excellent) and the scrambled eggs at breakfast had obviously been pre-cooked and were very dry. We enjoyed the walk we took around the farm.

Just one little warning about leaving your things in the vehicle. We left a pair of binoculars in the vehicle whilst we were at Gibbs. The driver took the vehicle into Karatu, a town close by, to get it washed and our binoculars went missing. The driver got them back for us by going back to the guy who washed the car and threatening him with the police, but we might not have been so lucky. I'm sure you're OK leaving things in the vehicle whilst at the mobile tented camps but it's not a good idea to leave things in it at other busier places.

We had been to Ngorongoro before and although we enjoyed our second trip there we were not as awestruck as the first time. Also it was a pretty long drive from Gibbs to the crater. Last time we stayed on the crater rim and really liked being able to view the mist over the crater early in the morning and to hear the masai cowbells as they moved their cattle.

In addition the crater was very busy - lots more vehicles than when we went last time (about 8/9 years ago). We also found out how much they charge for a vehicle, driver and passengers to get into the crater (£300) and if we had known we might not have gone.

Read more about the whole trip
The Kestrels - New York
Arrived on: 3-Oct-2007 Stayed for: 3 nights
Overall:
Excellent
Excellent

Gibb's Farm review

Really liked Gibbs. Only negative comment is that they charge for laundry service. Food was great

Read more about the whole trip
Dr. H - Dublin
Arrived on: 5-Aug-2007 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

In the coffee plantation

We arrived after a long trip from London to find ourselves in a fantastic lodge in the middle of the 'no where'. The terrace of our bungalow looked onto a 'botantical' garden - as did the restaurant - which we have only ever encountered in a Botantical Garden.

The food was excellent and flavoursome. The staff were friendly and helpful.

A great start to a great holiday.

Read more about the whole trip