Zambia: reviews from our travellers
Unedited reviews written by our most recent Zambia travellers
"Zambia and Botswana 2018"
The connections and transfers were all seamless. Chobe River crossings between Zambia and Botswana was easy.
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We are so impressed with the trip Lucy put together for us. Even though we just saw a small corner of Africa it was truely amazing.
Lucy really listened to what we wanted to do and made it all happen" Read full review: 6 nights in Africa; 3 on a Botswana safari
"Magical Zambia and Zimbabwe"
The only complaint is that I never feel it is long enough--I could happily spent a month in the bush. I loved 4 nights at each camp. Shorter stays means that you are constantly packing and moving. The next trip I will look at hiring private air charters rather than using commercial flights between safari camps -- for the extra cost, I think it would be worthwhile.
Freddie Sutton took over during Claire's absence and did a fine job getting all the information to us.
Suggestions to help us improve our trips or our service:
keep doing what you are doing!" Read full review: 18 nights in Africa; 10 on a Zambia safari
"My May 2018 trip"
From our arrival in Maul tour departure from Livingstone the package, including all Border crossings, flowed seamlessly and without difficulty. The various guides who met us organised tickets and visas speedily.
With hindsight two camps were close together but we appreciate that availability and distance may have been a limiting factor. A camp further up into the the delta would have allowed us to compare the wet areas with the dry areas.
In short a great experience. Thank you." Read full review: 12 nights in Africa; 10 on a Botswana safari
"Our May 2018 trip"
There is so much to see, experience and do, we can't wait to return.
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Expert Africa always provide us with an excellent service. We appreciate the effort that goes into making our trips so special.
Amanda Bond was extremely helpful and efficient and all our travel arrangements worked like clock work." Read full review: 15 nights in Africa; 13 on a Zambia safari
"Great trip to Zambia"
I cannot wait to go back!" Read full review: 6 nights in Africa; 6 on a Zambia safari
"Windhoek- Caprivi - Livingstone"
Josh clearly explained to me the type of trip we were booked on, particularly that we were not including some of the major game parks, so we were very clear on what we would be experiencing and he sent me a new map free of charge when we found a minor mistake on the first one.
I'm impressed with the service by both Expert Africa and your local agents. Your instructions/information are excellent.
Minor points are raised where applicable in the accommodation reviews, but they in no way spoilt our trip.
Suggestions to help us improve our trips or our service:
Other than the points raised above, no." Read full review: 14 nights in Africa; 8 on a Namibia trip
"My Apr 2018 trip"
We have already recommended you!!!!" Read full review: 12 nights in Africa; 6 on a Botswana safari
"A wonderful family holiday"
The selection of lodges we stayed at were excellent with outstanding service and hospitality. Nothing was too much trouble.
When we did have a hiccup with a trip to Chobe (the transfer vehicle car broke down so was late and we didn't know we needed children's birth certificates to enter Botswana), Amanda at Expert Africa worked tirelessly to resolve the problems to the best of her ability outside of office hours. She responded instantly to my emails and called me to talk through our options.
We enjoyed every minute of our trip and really recommend Zambia as a great holiday destination for adventurers and families.
Our Response:
We were very sorry to hear of the issue with this traveller’s day trip to Chobe National Park – and were grateful to Waterberry for their assistance in rearranging the trip to Chobe after an initial problem when the driver broke down.
When we offer trips to Botswana we advise of the situation with minors entering the country, but as this trip entered from Zambia this was missed, and we’re sorry for the inconvenience caused to these travellers. We have now updated our Zambia literature to advise any travellers crossing over the border into Botswana to be aware of the current visa requirements when travelling with children. We were happy to offer recompense to the family for the inconvenience by way of covering the costs for some extra activities whilst they were in Livingstone.
Issues like this happen rarely, but when they do, it’s important to us to make sure that the impact to travellers’ trips is as minimal as possible, whether this is within or outside of office hours. We do appreciate the feedback from this family, and are glad that the rest of their trip was such an enjoyable experience." Read full review: 10 nights in Africa; 7 on a Zambia safari
"Green Season Luangwa"
The birding too was excellent, and interesting to see all the migrants and birds in their breeding plumage.
It was amazing to see the change in the landscape and this was most apparent from the trip up to Nsefu and travelling along the river by boat.
Robin Pope Safaris continue to impress with their levels of service with a very flexible approach to make sure every guest is happy. I was given a vehicle to myself most of the time and my guide was more than happy to be flexible about game drive timings." Read full review: 15 nights in Africa; 13 on a Zambia safari
"The South Luangwa in the Emerald Season"
In the Emerald Season, all is green and lush, whilst the game and the birdlife is as splendid as ever, with wonderful lighting for photography. Freddie Sutton organised our trip with his customary highly efficient and friendly way.
This was our tenth trip with Expert Africa - thank you all." Read full review: 10 nights in Africa; 10 on a Zambia safari