Robin's House

Reviews of Robin's House

Excellent(93%) From 3 travellers
Excellent
2
Good
1
Average
0
Poor
0
Terrible
0
Below are independent comments from 3 of our travellers who have visited Robin's House, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mrs D x 3 - Newport
Arrived on: 22-Sep-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Robin's house review

On the saturday lunchtime when we arrived, we asked the host James if we could go on a walking safari, we all agreed that we would have a jeep safari on Sunday and would go for the walking safari on Monday morning. When I asked James on Sunday evening if we were walking on Monday he said that he had asked the guide if he could call the ranger, we felt at this point it looked like it had been forgotten. We do not know if this was the case, but on Monday morning we were advised that we would not be going on a walking safari but we could do this at Nsefu and Tena Tena.

We were disappointed by this omission, there could have been a genuine reason but this was not communicated to us. This was a shame because the rest of our experience was excellent and the food produced by the chef Robert and the service from Lafayu was outstanding. We also had all of our laundry on time by kapimi and he was very good in assisting the guide Obi with the light in the evening drives.

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Expert Africa comments

Robin Pope Safaris, owner's of Robin's House, responded by saying that they usually have a national parks game scout on site all the time at each of their lodges and safari camps. Unfortunately, at the time of these guests' visit the scout fell sick and the lodge is unable to offer walking safaris without a national parks scout. Whilst such unexpected events can occur and cause an unavoidable situation, Robin Pope Safaris say that they should have communicated what happened and explained the reason for cancelling the walk to these guests. They realise that by not doing so, they marred what otherwise would have been a wonderful stay for them at Robins House and have apologised to the guests for this. They have also apologised for not taking the opportunity to then contact Nsefu and Tena Tena camps to explain what had happened and to make sure that extra steps were taken to ensure that the rest of their holiday with Robin Pope Safaris was a memorable one.

The D Family from Herts
Arrived on: 6-Jul-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Robin's House review

Slightly disappointing, the house felt tired and in need of refurbishment. Odd idea to have a hostess hanging around, disconcerting for people to just walk into the house. View was obscured from the house.

The area of the park seemed much less pristine - more trucks, road signs and a pylon. Food, service and guide were fantastic though.

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The W family - Luton
Arrived on: 25-Oct-2008 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Robin's House at Nkwali

Excellent location on the River Luangwa. Robin's House offers optional privacy, but with first class service.

Great game viewing close to the camp and with easy access to the South Luangwa National Park.

Knowledgeable and entertaining guides.

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