Kulala Desert Lodge

Reviews of Kulala Desert Lodge

Good(89%) From 178 travellers
Excellent
100
Good
61
Average
12
Poor
5
Terrible
0
Below are independent comments from 178 of our travellers who have visited Kulala Desert Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr and Mrs C - East Sussex
Arrived on: 11-Jul-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge is a super place to stay

A splendid Lodge, super staff and guides, good atmosphere, food, rooms etc. Really couldn't fault it - everyone seemed to go out of their way to be friendly and helpful in a very relaxed and genuine way. Good packed lunches too!

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Ms & Miss S - Vancouver
Arrived on: 9-Jul-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Excellent
Excellent

Lovely setting

Our guide was fantastic! The best of the whole trip. I forget his name unfortunately but he reminded me of Eddie Murphy, the American actor / comedian. Very knowledgeable, very funny. Learned a lot from him.

It was difficult getting the meals clarified even with prior information about my food restrictions. This lead to some awkward (for staff) pre meal discussions. Could have been avoided.

I'm a sensitive person so perhaps I would feel this more than others but I didn't get the feeling that the staff enjoyed their work or working in that environment . There was a tension in the place I didn't experience elsewhere. While I was using the computer next to the office I heard on several occasions one staff person (manager?) scolding another very loudly.

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Family G from Toronto
Arrived on: 4-Jul-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Poor
Poor
Activities:
Average
Average
Facilities:
Good
Good

Kulala Desert Lodge review

We enjoyed almost all aspects of our visit to Kulala Desert Lodge although the activities seem to be excessively priced and the food was awful.

--> Of the four camps we stayed at in Botswana and Namibia and the restaurants we went to in the non-Safari part of our trip (Swakop, Vic Falls and Cape Town), the food at Kulala was close to the worst. It was the only place that I regularly passed on a dish or ate a fraction of the food. My kids seemed to think it was fine and ate without complaints.

--> We found the guide who took us into Sossusvlei to be fine, but he was fairly disengaged and only offered up any comments when asked specific questions.

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W family - birthday in Namibia
Arrived on: 1-Jul-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Warm welcome at Kulala Desert Lodge

We really liked Kulala Desert Lodge - very warm welcome from all the staff, good food, relaxed but professional service, lovely rooms and main lodge, excellent location, great activities in the dunes.

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Mr & Mrs V - Coleraine
Arrived on: 6-Jun-2014 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Well located for guided trips to Soussesvlei

The Sundowner trip did not meet expectations as it was only a very short drive within the resort boundary. It was quite expensive for what it offered.

Location only suitable for guided tours to the dunes because Kulala guides have special permit to use a side entrance. Tourists wishing to do a self drive to view dunes would be better off staying near the main entrance or within the park.

Friendly and helpful staff.

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Mr & Mrs O from Chester
Arrived on: 22-May-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good

Fun at Kulala

A really fun place due to the attitude of the staff. Always happy and attentive. Good singing. Our favourite stay

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Mr & Mrs E - Perth
Arrived on: 11-May-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Poor
Poor
Activities:
Excellent
Excellent
Facilities:
Good
Good

Great location

Very friendly staff and manager very helpful. Food was not up to expected standard.

If sleeping out under the stars, remember to take mozzie spray!!

Hot air balloon ride is a must.

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Dr D. from Parker
Arrived on: 28-Apr-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Excellent
Excellent

Kulala Desert Lodge

This is a spectacular setting for a desert camp with mountains on all side and a dry river bed wandering through the property in front of our tent. My wife loved everything about this place and I came to appreciate the attraction of a lodge set in the desert. We went for a walk on our first night -- about an hour along the river bed and an encounter with an oryx where we both looked at each other in surprise and then he wandered off while we took photos. The next morning 6AM trip to the dunes was a high point and Kalala's direct access to the park is a big plus. We loved climbing the dunes, seeing the animals and the intense scenery.

It was very hot (42 C) in the afternoon and we did a late afternoon drive that included a small canyon which was, in our opinion, of not much scenic value or interest. Given the long drive to get there and a long drive to our next destination, the drive around options were not attractive.

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Family P from London
Arrived on: 24-Mar-2014 Stayed for: 2 nights
Overall:
Good
Good

Kulala Desert Lodge review

Cheerful, helpful and efficient staff. All in deal for guide, meals, drinks etc makes it simple. Relaxed ambience, comfortable rooms. Only negative observation would be that the guide's English was sometimes hard to understand.

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Mr D & Ms T - Ontario
Arrived on: 16-Nov-2013 Stayed for: 2 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Good
Good

Kulala Desert Lodge review

Please see my comments on previous mail. Most importantly please include park passes AT Kulala for access to private road to park. If we were able to accomplish that surely you can provide your self drivers with that convenience. Staff was morose and unmotivated.

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Expert Africa comments

These travellers raised an interesting question about allowing self-drive travellers through the Kulala private gate. When the Ministry of Environment and Tourism (MET) awarded Kulala the rights to the private entry gate they stipulated that the gate only be accessed by the Kulala guides in the lodge vehicles

Wilderness Safaris have had to report this incident to the Ministry of Environment and Tourism (MET) because if found out, this could get Kulala into serious trouble.

Expert Africa must stress here that no self-drive travellers are allowed to use this private gate.