"We were the first of the season visitors at Mchenja with new camp managers, Richard and Susie. There were frought moments for them but they handled them well and we wish them every success.

Our flight and road transfers worked well and we should like to mention Geoff Chilongo who met us each time in Lusaka airport and smoothed our passage through.

Selinda provided two high spots, a cheetah stalk and kill and a group of 3 lionesses with 7 cubs. Lagoon provided the ultimate highlight of our trip with good sightings of a pack of wild dogs. Although the camp is beginning to look a little dated, this however is to its advantage in that it deters the spa safari clientele." Read full review: 15 nights in Africa; 8 on a Zambia safari

"Overall a great experience.

I would however rate the Bushcamp company much higher and the service felt alot more personal than with Norman Carr Safaris. All the staff at the Bushcamp company, including Andy the owner couldn't have done anything more to make my stay more enjoyable.

I went on my own as a single traveller and they did all they could to make sure I never felt out of place." Read full review: 10 nights in Africa; 9 on a Zambia safari

"Zambia was simply great. The pristine wildness of the South Luangwa park, particularly out at the Kapamba bushcamp, was quite awe inspiring. We saw all the wildlife we hoped to see, and more besides in terms of the smaller fauna such as birds, insects and reptiles.

Overall, we were well looked after by your agents in Zambia and South Africa, as well as at home by Clare. The Norman Carr safari was a bit of a disappointment, and BA were their usual mediocre selves, biut all in all, this was a great experience for us.

We'd certainly look to come back to Zambia again, and would have no hesitation in using Expert Africa." Read full review: 33 nights in Africa; 12 on a Zambia safari

"A fantastic time was had, good game viewing, everyone was extremely helpful and welcoming, all went extremely smoothly, and was therefore very relaxing.

Special thanks to Heather and Bryan at Tafika, Rachel at Bilimungwe, and Anna Devereux ar Expert Africa who did a fantastic job of organising the trip at very short notice." Read full review: 13 nights in Africa; 12 on a Zambia safari

"We had a fantastic and truly memorable holiday and we would like to thank everybody who made it possible. All the arrangements for the trip went very smoothly throughout. We found the standard of the accommodation excellent and greatly enjoyed the well presented and tasty food – particularly the freshly made bread every day.

All the staff at each place we stayed were very welcoming and went out of their way to be very helpful at all times. The activities were well organised and we were very impressed with the depth of knowledge of the guides who gave us a wealth of information about the mammals, reptiles, birds and trees.

The most rewarding feature of the holiday for us was the opportunity to walk in the bush as well as going on game drives by day and after dark. The walks gave us a different perspective from the game drives and we welcomed the chance they gave us to observe and learn about the smaller things as well as to see some big game at close quarters.

We would have welcomed more opportunities to walk (for example, as an alternative to the game drive before sundowners) and we could have walked further and at a greater pace, with the morning walk continuing for longer on some days, which would have been quite practicable, since to our pleasant surprise we did not find the heat to be a problem at any time.

We appreciate the need to balance the wishes of a variety of guests, but we were the only two guests on many of our walks. The balance of time between walking and stopping to observe and to hear about things was fine, but we felt we could have done more. Perhaps we should have been more assertive about this, but that was not necessarily easy with people who were new to us, given that we went out with many different guides (which, of course, had many advantages).

We were a little surprised that there were no restrictions on smoking both at Kapani and the bush camps. We felt that this was a significant fire risk in the bush camps and unpleasant for non-smokers like us at meal times and when sharing vehicles.

Although we have made a number of critical comments, these must be taken in the context of a superb and well organised holiday which we enjoyed immensely and which we will continue to enjoy as we look back at our photographs and the journals we wrote up during siesta time each day." Read full review: 12 nights in Africa; 11 on a Zambia safari

"All worked well and we think it was rhe best yet" Read full review: 10 nights in Africa; 5 on a Zambia safari

"Really good destination, good game, good camps, met some nice people, Tafika a five star experience.

Wilderness somewhat corporate experience.

Pleased that most people were veterans - no honeymooners.

Very very hot - quite a lot of tsetse." Read full review: 11 nights in Africa; 9 on a Zambia safari

"It was a perfect experience. I wanted to return to Lusaka where I had grown up and then to go on to some safaris and the Falls and then onto Capetown where we have friends.

It was a perfectly planned trip, Lucy from Expert Africa had been so helpful every step of the way.

Suggestions for improvement:

It would be great to get rid of the tetse fly - i understand that other countries have introduced an erridation programme. Otherwise your reecommendations and services were excellent." Read full review: 21 nights in Africa; 7 on a Zambia safari

"You need to add six paw prints for the clients who have had a safari that has excelled their expectations and believe me, we had high expectations.

From the moment we checked in at Heathrow to the moment we landed back at Heathrow we were looked after superbly.

If I have any niggles it would be the meal times at Mwamba / Kaingo. We preferred the meal times and self service (thereby avoiding 'American-sized' portions) at Tena Tena and found it was too late to eat at 21:30 if we were waiting for game drives to return. I also ended up missing lunch because it was too close to breakfast. We appreciate that if clients have seen a kill at 20:00, it would be difficult to return to the lodge straight away, but we felt that it was unfair that all the guests had to wait until everyone had returned rather than perhaps the guide explaining that if the clients wished to remain with the kill, that their dinner might be slightly colder. Meal times at RPS seemed to be much more efficient and time-friendly." Read full review: 11 nights in Africa; 10 on a Zambia safari

"Owner-run camps are far superior to the Wilderness camps, for the most part (Lufupa excepted).

Expert Africa should work harder to promote the smaller camps which have invested so much in providing and further developing outstanding experiences for their guests. I would hate to see them pushed out by the larger international operations. The tsetse fly situation came close to ruining our visit in a couple of places.

You really should do more to warn visitors of their presence. People should not be subjected to long drives at tree line or in forests during peak fly times of day. Mosi Beer lived up to expectations, though! Would be happy to discuss our visit with Anna in more detail.

Finally, we would like to thank the people in Expert Africa for all of the help that has been provided for us. Anna has been a real source of good and reliable information and has come up with lots of suggestions which made our trip special. She has gone that extra bit to ensure that everything came out well and all of the bits were in place. I am sure that there were times when we were real pains, but we never knew it from Anna. With people like her, I'm sure that your organisation will continue its run of success." Read full review: 19 nights in Africa; 12 on a Zambia safari