Okaukuejo Camp

Reviews of Okaukuejo Camp

Good(84%) From 399 travellers
Excellent
152
Good
188
Average
48
Poor
10
Terrible
1
Below are independent comments from 399 of our travellers who have visited Okaukuejo Camp, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms H and Family - Surrey
Arrived on: 11-Oct-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

lovely pool at okaukuejo restcamp

we had a fantastic chalet here, really close to the waterhole and were awoken at dawn by a lion's roar which was really exciting. it can be quite distracting as the chalets are very close to the waterhole so you can hear people talking, but on the whole the restcamp has good facilites, a lovely pool which was very refreshing from all day in a dusty car, the steak was really tender and delicious at the evening meal, a good choice of food at meal times, very clean rooms, and we like the fact that there was a book listing animal sightings from the day before which gave a guide of where to go.

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Mr Sand Martin
Arrived on: 7-Oct-2007 Stayed for: 5 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Terrible
Terrible
Food:
Poor
Poor

Okaukuejo Restcamp review

Okaukuejo's main benefit is its location and the waterhole. The work being done to upgrade the camp is however ruining it. The rooms look great but are badly thought out - the power sockets are inaccessible and too few with only one being available to use. There is a noisy refridgerator in the room which makes it hard to sleep. The showers dont drain well and often flood the bathroom. On the plus side the air conditioning works.

Service in the restaurant is as bad as ever and the shops are a disgrace with a poor selection and frequently running out of things.

Maintenance has not improved so leaky pipes and lights not working go un-repaired for a long time.

Having to leave a N$500 key deposit is insulting - no private lodge does this and the deposit is only returned once the staff have checked the room and counted the spoons and cups !

The night drives are over-priced and are frankly terrible. The guides are not properly trained and give inaccurate or downright wrong information. The drives are run on the cheap with the driver trying to operate the spotlight as well as drive which doesnt work well

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Expert Africa comments

Expert Africa discussed the recent addition of a refundable N$500 deposit that is now required when staying at any of the restcamps within Etosha National Park. Although the deposit is here to stay, Expert Africa will now be making all their travellers aware of this before they depart on their holiday so that visitors to the restcamps are prepared for the deposit before they arrive.

The Namibia Wildlife Resorts organisation (NWR) is aware that their service and food standards are in need of quite a serious overhaul. Their priority was to finish their scheduled refurbishments by November. This has been completed and now the staff training has begun. The MD of NWR commented to Expert Africa that the feedback sent to him by our travellers was incredibly useful and aided him in knowing what aspects of the refurbishment and general upgrade of all the NWR properties still needed work.

Mr & Mrs C
Arrived on: 2-Oct-2007 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Facilities:
Average
Average

Excellent

Very good location

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Mr & Mrs A - Nottinghamshire
Arrived on: 2-Oct-2007 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Good
Good

Okaukuejo excitement

We stayed here one night in a bungalow overlooking the waterhole. It was in an excellent position (number 3) and very well appointed. The restaurant served a good buffet meal and we spent the evening sitting at the waterhole watching the black rhino/ elephant stand off which kept everyone entertained for an hour.

There seemed to be game drinking there all the time day and night and we hardly needed to get the car out for good sightings. Later on however when we returned to the bungalow we initially thought that the drains were blocked. However we rapidly realised that the problem was the smell from a huge herd of elephants at the watehole!

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Mr & Mrs H - Isle of Wight
Arrived on: 1-Oct-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average
Facilities:
Average
Average

The best restcamp

Better than Halali, good waterhole and waterhole bungalows. Food again a bit hit and miss.

Site not finished but quite good especially is the area of the waterhole bungalows.

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Mrs. B - Bridgewater
Arrived on: 30-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Good
Good

The nicest camp in Etosha

Having previously been at Palmwag Rhino Camp, where the animals all run at the first sign of humans, we were bowled over when we arrived at Okaukuejo and saw a giraffe at the watering hole at 4pm! We were staying in a WaterHole Villa - these have just been refurbished and the standard of ours was good. Tea/coffee-making, a fridge and aircon. We also had a small 'garden' that we could sit in however, as we were only 10m from the waterhole, we spent most of our downtime there.

Okaukuejo's waterhole is quite large and attracted a lot of animals throughout the day. However at night it really came alive. On our first night, after dinner [about 9pm] we saw over 30 elephants come to drink, plus four rhino [white] and eight giraffes. How the animals aren't spooked by all the noise from the people watching them, the spotlights and camera flashes going off is amazing - but they're not.

There is a tourist shop which sells food but the choice is limited and not particularly good quality. If you want to self cater [even the bungalows/villas have access to a BBQ], ensure you stock up at a supermarket before entering the park. The restaurant does an all-you-can-eat buffet for about £10 per person which is very reasonable. The food is always the same, salads/soup, breads, roasted game and hot veg/potatoes and a variety of desserts - it's not haute cuisine but it's fairly tasty.

We also stayed at Halali, and Okaukuejo was definitely the better equipped and furnished of the two. The staff aren't particularly friendly or helpful in either camp - perhaps because it's government run.

Finally, don't forget to check the sightings books in the main office at the camp, you'll get great tips about where the animals are and which waterholes are currently the most-frequented. We had an afternoon watching an elephant mudbath followed by a lion pride coming to drink thanks to a tip from this book.

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Mr S & Ms M from Banstead
Arrived on: 29-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Facilities:
Average
Average

The water hole was excellent.

The people in the camp have an attitude problem and treat guests like children. Quite a few people complained at having to pay a 500 Namibian $ deposit for their rooms, including me. We then had to wait to have the room inspected before having the deposit refunded. Bizarre!

The room would have been good if it had been finished. There were no shelves in the bathroom and no rail in the wardrobe to hang clothes. I have pictures to prove it. Also there was no number on the chalet and we couldn't find it. We asked an empolyee for directions and he sent us all round the houses, when in fact he was staring at it all the time. I only found it by trying the key in various locks. Great organisation!

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Expert Africa comments

Whilst Okaukuejo is going through problems at the moment, it’s also important that these comments be taken in the context of this traveller’s general situation on their trip. To read these, please see the page entitled: ‘The Holiday from Hell’.

Mr. L - Bristol
Arrived on: 25-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Good
Good

Loads of animals at Okaukuejo

Very pleasantly surprised at accommodation - much better than we had expected at a rest camp. However, we found the staff unhelpful, service in the restaurant very slow and chaotic to the extent that we made sandwiches in our room on the second night!

Even the petrol attendant found it difficult to raise himself up to serve us. But we were here to see the animals, which we did in abundance. Fantastic. Brilliant waterhole.

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Mr & Mrs M - Ascot
Arrived on: 25-Sep-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Okaukuejo Restcamp review

The room location by the waterhole is excellent but again the food is OK but no more.

However you come to Etosha for the game and now the accommodation has been sorted it is very good

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Mrs Barn owl
Arrived on: 23-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

The gateway to Etosha

My first impressions of Okaukuejo Restcamp was of how busy and large it was. It took us ages to book in and to find our accommodation. It wasn't that clearly marked.

The restaurant was good and the sandwich bar during the day was great value.The accommodation was clean and comfortable and being able to walk to the waterhole, day or night, and sitting there with a drink was memorable.

The deposit for your room key was $500 or your passport/driving licence and you could not book out until someone had checked that your accommodation was complete and in one piece. So allow some extra time when you leave. This applies to all the camps in Etosha

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