Reviews of Okaukuejo Camp
They do not necessarily represent the views of Expert Africa.
Okaukuejo has benefited hugely from its refurbishment; accommodation is excellent and its position adjacent to a wonderful waterhole unique. This was a brilliant theatrical setting with exceptional viewing of elephant and rhinoceros, giraffe and uncountable numbers of antelope and much else - viewing in complete comfort and safety.
But this site can't rely on its setting alone; staffing and procedures are light years away from the splendid standard of accommodation provided and the convenience of staying inside the park will not guarantee a 'full house' unless the standard of service improves. Though cooking facilities are provided, a poorly furnished shop on site doesn't encourage their use; restaurant provision is adequate and meals similarly so but staffing is poor and, again, badly managed.
The notion of service in this nationally run organisation has some way to go. The local buzz is that the increased price, post-refurbishment, is unreasonably high; without considerable effort to improve service all round, this site, despite its unique setting in the park, will lose out to private competion outside the area. Consideration for the material welfare of visitors beyond rooms and showers has a long way to go.
better than expected - the villa was very good , and the waterhole such a big plus that this outweighs what the restcamp may lack in comparison with private lodges. food options and quality average at best , but staff friendly.
if travelling from lodge to lodge as we did, having one night in a much more touristy environment is quite a good contrast. would recommend this stop in any itinerary.
Okaukuejo Restcamp review
as per previous okaukuejo reviewRead more about the whole safari
Okaukuejo Restcamp review
The waterhole is always a delight! Our rooms were well placed near the waterhole which was great. The refurbishment was good on the whole but some of the air-conditioning was noisy. The restaurant is fairly basic which may concern some people and the pool tile surrounds were broken but perhaps they haven't updated that yet.Read more about the whole safari
Fine facilities, first clas waterhole
We've marked Okaukeujo "excellent" overall relative to what it is, ie a state camp, rather than because it compares with the privately run Ongava. Despite some reservations before we arrived (based on comments from some people we encountered who had stayed there) we were pleasantly surprised. We had originally intended to stay two nights here and would not have been unhappy to have been doing so.
The accommodation was very pleasant indeed and the dining facilities were good - we commended the chef for the quality of his roast game. We were fortunate enough to have a room just a few yards from the waterhole, which is a great facility. Again, we were spoiled for elephants and black rhinos.
We used Okaukeujo to explore the west of Etosha, going as far west as Ozonjuitji m'Bari, ie as far as we were permitted, which we thought was very impressive in terms of the sheer number of animals there (although we were less impressed with the Ghost Tree Forest). This was the (unintended in our original itinerary) last stop of our trip and allowed us to leave on a high note.
lovely pool at okaukuejo restcamp
we had a fantastic chalet here, really close to the waterhole and were awoken at dawn by a lion's roar which was really exciting. it can be quite distracting as the chalets are very close to the waterhole so you can hear people talking, but on the whole the restcamp has good facilites, a lovely pool which was very refreshing from all day in a dusty car, the steak was really tender and delicious at the evening meal, a good choice of food at meal times, very clean rooms, and we like the fact that there was a book listing animal sightings from the day before which gave a guide of where to go.Read more about the whole safari
Okaukuejo Restcamp review
Okaukuejo's main benefit is its location and the waterhole. The work being done to upgrade the camp is however ruining it. The rooms look great but are badly thought out - the power sockets are inaccessible and too few with only one being available to use. There is a noisy refridgerator in the room which makes it hard to sleep. The showers dont drain well and often flood the bathroom. On the plus side the air conditioning works.
Service in the restaurant is as bad as ever and the shops are a disgrace with a poor selection and frequently running out of things.
Maintenance has not improved so leaky pipes and lights not working go un-repaired for a long time.
Having to leave a N$500 key deposit is insulting - no private lodge does this and the deposit is only returned once the staff have checked the room and counted the spoons and cups !
The night drives are over-priced and are frankly terrible. The guides are not properly trained and give inaccurate or downright wrong information. The drives are run on the cheap with the driver trying to operate the spotlight as well as drive which doesnt work well
Expert Africa comments
Expert Africa discussed the recent addition of a refundable N$500 deposit that is now required when staying at any of the restcamps within Etosha National Park. Although the deposit is here to stay, Expert Africa will now be making all their travellers aware of this before they depart on their holiday so that visitors to the restcamps are prepared for the deposit before they arrive.
The Namibia Wildlife Resorts organisation (NWR) is aware that their service and food standards are in need of quite a serious overhaul. Their priority was to finish their scheduled refurbishments by November. This has been completed and now the staff training has begun. The MD of NWR commented to Expert Africa that the feedback sent to him by our travellers was incredibly useful and aided him in knowing what aspects of the refurbishment and general upgrade of all the NWR properties still needed work.
Very good locationRead more about the whole safari
We stayed here one night in a bungalow overlooking the waterhole. It was in an excellent position (number 3) and very well appointed. The restaurant served a good buffet meal and we spent the evening sitting at the waterhole watching the black rhino/ elephant stand off which kept everyone entertained for an hour.
There seemed to be game drinking there all the time day and night and we hardly needed to get the car out for good sightings. Later on however when we returned to the bungalow we initially thought that the drains were blocked. However we rapidly realised that the problem was the smell from a huge herd of elephants at the watehole!
The best restcamp
Better than Halali, good waterhole and waterhole bungalows. Food again a bit hit and miss.
Site not finished but quite good especially is the area of the waterhole bungalows.