Hotel des Mille Collines

Reviews of Hotel des Mille Collines

Good(80%) From 22 travellers
Excellent
5
Good
14
Average
1
Poor
2
Terrible
0
Below are independent comments from 22 of our travellers who have visited Hotel des Mille Collines, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs W from Wokingham
Arrived on: 1-Jul-2012 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Good
Good
Service:
Terrible
Terrible
Food:
Terrible
Terrible

Disappointing

We chose this hotel as it was "Hotel Rwanda", however, we didn't see anything that related to the hotels history which was disappointing.

We had dinner at the Pool Bar restaurant - our order was apparently forgotten so we had to remind the staff and waited over an hour. When the meal came (vegetable lasagne) it was of a very poor quality.

The hotel was very clean and the room was comfortable

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Mr F - USA
Arrived on: 5-Apr-2012 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

pleasant stay

there was a misunderstanding about an early breakfast and staff was not ready

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Mr F - USA
Arrived on: 1-Apr-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Perfect stay

very nice place to stay for tired travelers

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Ms O & Mr T from Herts
Arrived on: 19-Feb-2012 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Hotel des Mille Collines review

We were only at the hotel for one night but found it very pleasant. It was well situated in beautiful grounds. We had a snack at the bar and a few beers and the service was attentive. The breakfast service the following morning was a bit more indifferent and we had to ask for a number of basic tasks to be carried out i.e for glasses to be replaced at the juice station.

On check out we were informed that the credit card machine did not work so we had to pay for our extras in cash. This was not a problem at this stage as Expert Africa had warned us that it was not always possible to utilise credit cards in Rwanda so we were carrying significantly more cash than we normally would on a holiday.

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Mr & Mrs H - Durham
Arrived on: 17-Sep-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good

Hotel des Mille Collines review

A little over obsequious for our taste but lovely views from the hotel.

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Ms L & Mr DB - Oxshott
Arrived on: 2-Sep-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Hotel des Mille Collines review

there was a lot of noise from the open bar below our room at night as there were gaps in the patio doors.

Breakfasts were a disappointment.

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Mr T & Ms G from Kent
Arrived on: 22-Aug-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Average
Average

Hotel des Mille Collines review

Refurbished common parts look smart.

Poolside bar area is lovely. The pool was about to reopen after refurbishment. Great location.

Good food and service in the Panorama restaurant.

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Ms B - Herts
Arrived on: 12-Oct-2010 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Hotel des Mille Collines review

The hotel made a good, comfortable basis from which to explore Kigali and other parts of Rwanda.

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Ms L from Boston
Arrived on: 24-Jun-2010 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Hotel des Mille Collines review

Hotel des Mille Collines was a perfectly fine business class hotel.

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Mr & Mrs H - Middlesex
Arrived on: 30-May-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

Comfortable hotel, great restaurant

Comfortable rooms, nicely furnished and spacious public areas, very pleasant outdoor bar and swimming pool, excellent food in restaurant with panaromic view of Kigali.

Helpful, friendly service.

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