Make a payment

Making a payment to Expert Africa

We work with travellers who live all over the world. To make our Trip ideas easier to understand, this website displays their prices in many different currencies.

When making a booking, we can work in UK Pounds (GBP£), US Dollars (US$), Euros (€) or South African Rand (ZAR). If you tell us which of these currencies is best for you, we'll send your quotes in that currency. Then, when we make a firm booking for you, we'll agree a fixed price in that currency. This currency and price will remain fixed regardless of how the world's exchange rates vary. Thus you always have the peace of mind of knowing exactly how much your trip will cost in whichever of these four currencies is most convenient for you.

The options for making payments to Expert Africa are detailed below, and different methods can be used to pay parts of the same booking. For example deposits are often paid by debit or credit card, for speed and convenience, whilst bank drafts are often used to settle large balances. The options are:

Price agreed in UK Sterling (GBP£)

  • Deposit: GBP£600 per person for bookings of under GBP£3,000 per person, or 20% of the value of the trip for bookings over this level.
  • Full payment: Must reach us (be cleared in our bank) ten weeks before travel, or be settled immediately for bookings made within that time (see point below).
  • Bookings for imminent travel: If you are travelling within ten weeks of making your booking, then you may need to pay for the whole trip in full online. In that case, choose the authorise option in our online payment system – and simply over-type the automated deposit amount to match the full payment due.

Payment methods for UK Sterling:

    • Online payment on our website. Click login in the top right of our website to access your account, or set up an account if you don't already have one. It's a simple process. Once you are logged in, click authorise to authorise your deposit payment or click make payment to pay all or part of your balance. Payments can be accepted by debit or credit card.
      Credit and debit cards issued in the UK, in Pounds Sterling, are accepted without any surcharges.
      Beware: credit and debit cards issued by companies outside the UK (or denominated in currencies other than GBP£ Sterling) may charge you, the cardholder, a direct charge (typically 3%) for a "foreign currency transaction" like this. Check your credit card's fine print before paying this way.
    • Direct bank transfers (nett of any bank charges) are accepted without any surcharges. Online banking can make this very easy. Please ask for our bank details.
    • Personal cheques from UK bank accounts are accepted without any surcharges, but please allow 5 working days for cheques to clear.

Price agreed in US Dollars (US$)

  • Deposit: US$800 per person for bookings of under US$4,000 per person, or 20% of the value of the trip for bookings over this level.
  • Full payment: Must reach us (be cleared in our bank) ten weeks before travel, or be settled immediately for bookings made within that time (see point below).
  • Bookings for imminent travel: If you are travelling within ten weeks of making your booking, then you may need to pay for the whole trip in full online. In that case, choose the authorise option in our online payment system – and simply over-type the automated deposit amount to match the full payment due.

Payment methods for US Dollars:

By far the best way to pay for a trip is:
    • Direct bank transfer in US Dollars to our US Dollar account. Please ask for our bank details. It is vital that you confirm with your bank that this payment will remain in US Dollars for the whole transaction, between your bank and ours - i.e. it will not be translated into UK Pounds at any point. If your bank cannot confirm this, then don't pay by bank transfer - as you might lose a significant amount of the sum transferred in currency exchanges, and have to make additional payments to us as a result.
      Please cover all bank charges from your side, and add to the transfer amount an extra payment of US$10 to cover our bank charges.
The other possible alternatives are:
    • Online payment on our website. Click login in the top right of our website to access your account, or set up an account if you don't already have one. It's a simple process. Once you are logged in, click authorise to authorise your deposit payment or click make payment to pay all or part of your balance. Online payments can be accepted on Visa or MasterCard only.
      Please note: We cannot currently accept USD payments via Amex.
      Credit cards (billed in US$) are accepted.
      Debit cards denominated in US Dollars are usually processed like credit cards denominated in US Dollars. See note below. In the past travellers have been charged substantial commissions (4% in one case) by the banking system, and these charges seem impossible to predict. Because of this, we recommend that you check the charges with your card provider before making the transaction, or pay by direct bank transfer.
      Beware: if your credit or debit card is not billed in US dollars, then your card company is likely to charge you, the cardholder, an additional direct charge for making a "foreign currency transaction". Occasionally, even if your card is billed in US dollars and there is no currency exchange, your credit /debit card company might charge you an additional direct charge known as a "foreign transaction fee" because our bank account is based in the UK. Card providers vary so read your credit agreement's fine print before paying this way; additional charges made by credit card providers are typically 3%.
    • Cashier's checks arranged at your bank and typically cost about US$30-40 to issue, plus mailing costs. Cashier's checks are usually a good way to pay because they clear faster through the bank system than personal checks. Although this makes a cashier's check the best type of check to pay with, we are charged for cashing it, so US$40 should be added to any amount paid by cashier's check to cover our bank charges. Full payment made by cashier's check must be settled 14 weeks before travel, as on occasion they can take up to four weeks to fully clear through the banking system.
    • Personal checks in US Dollars are accepted provided the check for full payment is received by us 18 weeks before travel. Personal checks can take up to eight weeks to completely clear through the banking system. Regrettably for this reason, we cannot accept a US Dollar personal check for any bookings made within 18 weeks of the travel date.

Price agreed in Euros (€)

  • Deposit: €700 per person for bookings of under €3,500 per person, or 20% of the value of the trip for bookings over this level.
  • Full payment: Must reach us (be cleared in our bank) ten weeks before travel, or be settled immediately for bookings made within that time (see point below).
  • Bookings for imminent travel: If you are travelling within ten weeks of making your booking, then you may need to pay for the whole trip in full online. In that case, choose the authorise option in our online payment system – and simply over-type the automated deposit amount to match the full payment due.

Payment methods for Euros:

By far the best way to pay for a trip is:
    • Direct bank transfer in Euros to our Euro account. Please ask for our bank details. It is vital that you confirm with your bank that this payment will remain in Euros for the whole transaction, between your bank and ours - i.e. it will not be translated into UK Pounds at any point. If your bank cannot confirm this, then don't pay by bank transfer - as you might lose a significant amount of the sum transferred in currency exchanges, and have to make additional payments to us as a result.
      Please cover any bank charges from your side, and add to the transfer amount an extra payment of €8 to cover our bank's charges.
The other possible alternatives are:
    • Cashier's cheques arranged at your bank and typically costing about €30-40 to issue, plus postage. We are charged for cashing cashier's cheques, so €40 should be added to any amount paid by cashier's cheque to cover our bank charges. Full payment made by cashier's cheque must be settled 12 weeks before travel, as on occasion they can take up to four weeks to fully clear through the banking system.
    • Personal cheques in Euros are accepted provided full payment is settled 18 weeks before travel. Regrettably, we cannot accept a Euro personal cheque for any bookings made within 18 weeks of the travel date as this will take from six to eight weeks to clear with the bank.
  • Online payments: We cannot process online payments directly in Euros, and so we do not generally accept card payments in Euros.

    In exceptional circumstances, where we have agreed to accept a payment using a Euro-denominated card, please understand that we can only process payments directly in UK £ Sterling or US Dollars, not directly in Euros. Because of this, we would have to convert the agreed Euro amount into Sterling at the day's exchange rate on the day of payment.
    Beware: in such cases, almost all credit card companies will also charge you, the cardholder, a direct charge (typically of about 3-4%) for a "foreign currency transaction" like this; always read the fine print of your credit agreement before paying this way.
  • Price agreed in South African Rand (ZAR)

    • Deposit: ZAR9,750 per person for bookings of under ZAR48,500 per person, or 20% of the value of the trip for bookings over this level.
    • Full payment: Must reach us (be cleared in our bank) ten weeks before travel, or be settled immediately for bookings made within that time (see point below).
    • Bookings for imminent travel: If you are travelling within ten weeks of making your booking, then you may need to pay for the whole trip in full online. In that case, choose the authorise option in our online payment system – and simply over-type the automated deposit amount to match the full payment due.

    Payment methods for South African Rand:

    The best way to pay for a trip is:
      • Direct bank transfer in Rand to our Rand account. Please ask for our bank details. It is vital that you confirm with your bank that this payment will remain in Rand for the whole transaction, between your bank and ours - i.e. it will not be translated into UK Pounds at any point. Note that if your bank incorrectly transfers the sum, translating it into UK Sterling at any point, you might lose a significant amount of the sum transferred in currency exchanges, and have to make additional payments to us as a result.
        Please cover any bank charges from your side, and add to the transfer amount an extra payment of ZAR130 to cover our bank's charges.