Careers with Expert Africa

Travel specialists: Africa – September 2015

Based in our office in south-west London, near Richmond, Expert Africa is a market-leading, award-winning specialist tour operator, with a growing business and an unparalleled track record for African expertise.

Our aim is to advise travellers in great detail to help them plan trips which are right for them, and then to organise these faultlessly. We focus strongly on customer service; the satisfaction of our customers is paramount.

Our small team consists of 14 well-organised individuals: team-players who are naturally honest with a high degree of integrity. Everyone works hard and together – it’s a very co-operative environment. We’re a member of the independent Sunvil group, and work within a larger, lively office.

We have two vacancies and for both we’re looking for candidates who have the right approach and ethos. We have great flexibility in these precise roles, so can tailor the jobs to the right applicant.


Specialist Africa Travel Consultant / Senior Consultant

If you are a bright, successful Africa travel specialist, with solid experience working in the African travel field, and you’d like to up your game to work in an environment with more variety, focused on real quality, then we may have the perfect post for you.

You will already have first-hand experience of some of the areas that we feature. Detailed, up-to-date knowledge of these countries, their attractions, and especially their national parks and safari camps/hotels is valuable to us – as is competency on the Amadeus GDS system.

To be successful, you will need to be enthusiastic and intelligent, conscientious and co-operative; you will always take your duties seriously and make decisions carefully. Excellent communication skills are important, as are solid basic computer skills.

A high level of literacy is vital: you will be adept at expressing your ideas in writing, and there’s great scope for a keen writer to develop that skill and contribute to articles and guidebooks. Strong numeracy is also required. Most successful applicants will hold good degrees, but there will be literacy and numeracy tests as part of the application procedure.

An aptitude for IT and web-related issues would be a great asset, whilst an interest in photography (still and video) would be a bonus. Of course, it should be obvious that you’ll also need to demonstrate a genuine passion for Africa, probably including an interest in its wildlife, ecology and cultures.

Our team members get involved in all aspects of our business. We don’t have ‘product managers’, a ‘sales team’, or ‘admin assistants’. Instead, every member of our team takes on aspects of these roles. Everyone organises trips for travellers from start to finish; everyone gets involved with PR and marketing; everyone helps develop our programme; and everyone works creatively on our brochure and our website. If you are keen, and have the ability and aptitude, then we aim to give you the opportunity to grow.

Our flexible approach has been very successful – and provided new team members have the right approach and ethos, they can grow into roles which suit their abilities and experience.

We want you to be a real Africa expert, who can advise travellers accurately and with empathy. We try hard to promote responsible tourism and will need you to do so. You will never be asked to ‘hard sell’ anything!

Starting salary: Dependent upon ability & experience.


Trainee Africa Consultant

If you are bright, keen graduate with a demonstrable passion for Africa and an eye for detail; if you’re enthusiastic and intelligent, conscientious and co-operative; if you always take your duties seriously and make decisions carefully; if you are a clear communicator, and good with words and numbers; if you like the look of the role above, but haven’t got the travel industry experience yet – then we’d be interested to take you on as a trainee.

Like everyone here, you’ll have great considerable scope and the chance to develop a real knowledge and expertise on Africa.

Starting salary: £18,500 p.a.


Both of the positions above offer real opportunities for progression within Expert Africa, limited only by your own abilities, experience and motivation.

We pay at the top of the scale for our sector of the industry. All packages includes 20 days holiday per year. After you’ve been with us for two years, they also include group private health insurance, annual travel insurance and a contribution-matching pension scheme.

After about your first 6-12 months with us, you can look forward to typically having four weeks of research travel in Africa every year. This is usually made up of two 2-week trips, which will broaden your knowledge and help you to become a real Africa expert. Expert Africa funds this travel completely – usually on individual trips rather than the industry’s standard group sorties; it keeps our team amongst the most knowledgeable in the industry.


Applications procedure

If you think that either position is right for you, then please apply in writing, by post to:

Attn: Eleanor Dunkels
Expert Africa
10 & 11 Upper Sq.
Old Isleworth
TW7 7BJ.

Send a full CV stapled to a concise, handwritten letter explaining which position interests you, why you would like to join Expert Africa, and the skills and experience which you feel would specifically make you an asset to the team.

Please include an email address and phone number, and state when you would be available to start work – or what your notice period is. Applications for both positions should be submitted as soon as possible.

Closing date: Sunday 18 October 2015.

Short-listed candidates will be contacted before 18 October 2015.

Starting date: to be discussed.


Bona fide recruitment consultants are welcome to submit CVs for strong candidates. We pay a maximum of 10%. We do not sign lengthy or restrictive contracts with recruitment consultants.


Internships for students

We usually have the capacity to accept one intern in the Expert Africa team at any one time – and we focus on students who are undertaking this as part of a university course, typically a sandwich course in travel and tourism, or marketing.

These temporary posts usually last 3-6 months, and the intern normally focuses on projects under the direction of the MD. We offer a basic travel / subsistence, but otherwise these posts are unsalaried: they are strictly for volunteers.

Internships are designed to help university students to understand more about a busy travel business, and specifically marketing and the travel industry; they are not designed as a precursor to employment with us.