Africa: Reviews from our travellers

"My holiday of a lifetime - the best ever. Extremely well organised especially under exceptionally difficult circumstances with COVID to deal with. We had constant communication from Maruska on all the administration that COVID entailed.

Our only hiccup was filling in the UK locator form for our return journey to the UK as we had no WIFI access until J'burg airport. This must be completed before you check in for your flight. Johannesburg Airport is a shambles but we travelled in the early stages of COVID and luckily had plenty of time to sort things out.

We couldn't fault any of the lodges regarding the current situation - everywhere was meticulously clean with all the staff waring masks at all times.

We have been looked after so well by all the Africans, all with a smile on their faces mixed with plenty of singing and dancing!

Suggestions to help us improve our trips or our service:

We had high expectations for the trip as we usually organise our holidays ourselves. Maruska listened carefully to all our requests and made certain suggestions which definitely improved our journey.

This holiday exceeded those expectations - it will be a lasting memory filled with joy.

Thank you Expert Africa." Read full review: 14 nights in Africa; 10 on a Botswana safari

"A really excellent trip. We had a fantastic time. We were very lucky to be in an early wave of visitors following the removal of Botswana and S Africa from the UK's red list about a month ago. There were very few other tourists there - which made the trip an even bigger "treat".

The stand out thing about safari on a fly-in/out to a private concession (vs fly drive which we have done previously) is that the guides and trackers are dedicated to finding the best vantage point for viewing game and will go off road to do so. We had some amazing sightings which we simply would not have seen if we had been driving ourselves.

The S African leg of the trip was very different from that in the Botswanan bush but still very enjoyable. The strength of the Rand vs GBP made eating out very affordable." Read full review: 15 nights in Africa; 7 on a Botswana safari

"We were very happy with our trip as a whole and the help we got from Lyndsey.

Of course there are always some details. We didn't receive our pre-travel package in time, probably because of Brexit. When we returned we saw that there was only a guide of Zanzibar and not of Tanzania in the package. The covid rules were even easier than you told us. There is a list of countries that should do an extra antigene test when arriving. UK is on that list, the Netherlands not. We found out ourselves but we think in this case Expert Africa is just a bit too UK-minded because we were told that we probably should do that test when arriving. The list is on the Tanzanian government website.

Fisherman Travel did a good job but one driver had a bottle of water for us the other didn't. When arriving on Zanzibar from Dar the driver was too late. So I had to fight off dozens of "helpful" taxi drivers, some became a bit too intrusive so i had to act angry and aggressive to get rid of them. After ten minutes our driver arrived. No big deal but sometimes details are important.

But as we said, this is our second journey with Expert, and we are still very happy with the service and the overall experience." Read full review: 14 nights in Africa; 7 on a Tanzania safari

"The Africa trip made possible by Expert Africa is one we'll remember for the rest of our lives and will be one we'll be talking to friends and family about for years to come. It was a phenomenal trip to say the least.

We spent time with golden monkeys and gorillas where we even got shoved and kicked by the latter which makes for a great story. We witnessed not one but two epic wildebeest river crossings in the Serengeti. We saw all of the big 5 and then some. The staff and service at all the lodges and camps were first-rate. Our guides did a fantastic job of taking care of us and educating us about Rwandan and Tanzanian history, culture, and and wildlife. We must give a special shoutout to Nomad Tanzania though. Their camps were so well-run and well-maintained and we can't stop raving about the food they served.

Expert Africa and Jessica Plumb put together an amazing itinerary for us and the staff was very helpful before and throughout the journey. Our flight out of New York was delayed, causing us to miss our connection and resulted in us having to spend a night in Amsterdam and miss out on our first night in Africa but Jessica and team worked their magic so that we just about kept to our original itinerary and didn't skip a beat. We thought we would have had to miss out on golden monkey trekking but they were able to adjust our itinerary so we were still able to do it.

We also had a scare regarding Tanzanian visas since we didn't apply for them beforehand (we would recommend getting them before your trip if you can!) and thought we wouldn't be able to get them at Kogatende Airstrip. A frantic email to Jessica's team was responded to quickly to reassure us that we'll be OK, putting our minds at ease. Overall, we felt very well taken care of from the time we landed at our first port of entry to Africa in Kigali to the point where we were dropped off at Kilimanjaro Airport to make our way home. Upon arrival in Africa, just about everything was seamless in getting us from place to place, getting COVID tests, etc. so it was nice to not have much to worry about.

And never once did we feel uncomfortable or unsafe due to any reason, including COVID, during our trip.

Though this trip felt like it was once-in-a-lifetime, we do hope that we get the opportunity to go on another trip just like this. When we do, we know Expert Africa will be able to craft something magical. We can't wait :)" Read full review: 13 nights in Africa; 8 on a Tanzania safari

"We had a fantastic trip to Botswana and Namibia. We felt very safe traveling as all camp staff are vaccinated and tested. The guests as well since the airlines won't let you board without a Covid test.

The experience visiting the different parts of the Okavango delta is not to be missed. The amount of animals is amazing.

We also visited two camps in Namibia, our favorite country in Africa. The scenery is out of this world and so varied you never get tired of looking at it.

Expert Africa did a great job helping us plan this trip and Megan was incredibly helpful in working around airline flight cancellations and changes. She also helped us get all of our Covid tests scheduled for country transfers.

This was our second trip with Expert Africa and both went very smoothly.

Suggestions to help us improve our trips or our service:

I can't think of anything you could do better." Read full review: 22 nights in Africa; 12 on a Botswana safari

"Overall a great trip, which was postponed several times. Camps and Expert Africa were flexible to accommodate the rescheduling requirements which I appreciate a lot. I had no issues with CoVID, the in-camp test was easy. All logistics worked smoothly. No problems whatsoever.

Compared to previous Zambia trips, this one rates slightly lower as the October heat, especially in the South Luangwa, was tough, in particular during Game Drives in the later morning and earlier afternoon. The heat was probably also a main contributor to a game viewing experience slightly below expectation, in particular leopards and lions were far less visible than in previous trips (during August/September). On the other site, sightings of Wild Dogs on four different days (even though it was always the same group of 21) was unexpected.

Hospitability in all camps and hotels was impeccable. Health (Covid) and safety (animals) protocols are in place and rigorously followed. Zambia is slowly recovering with international guests coming back. So there were days were I benefited from half-full camps, other days where I was happy to see camps full as it's vital for the camps. Zambia is definitely ready to welcome guests back. And it's also practical again to go on a safari." Read full review: 13 nights in Africa; 13 on a Zambia safari

"Great trip.
Perfect combination of camps and locations.
All organised at very short notice (as soon as Kenya came off the red list).

Suggestions to help us improve our trips or our service?
NO !!
We have been travelling to Africa with Expert Africa for very many years and have always had expert and friendly service with people that have really listened to what we were looking for - and delivered !!" Read full review: 12 nights in Africa; 11 on a Kenya safari

"We enjoyed our trip to Botswana, had some very good interactions with animals and got some lovely photographs. But even though we took advantage of the special low price we can’t understand the premium it commands.

We found it very interesting comparing Zambia in our opinion for us gives much better value for money. Zambian guides take many years to qualify for each level so seem to have a broader knowledge and understanding of animal behavior allowing us to get much closer to them at times. They also find lots of other things of interest when animals are in hiding.

Walking in Botswana was interesting and super safe, in a very open area, one of the guides is armed.

Walks in Zambia are led by an armed Government scout and a couple of guides into a variety of landscapes looking at small things but when appropriate and safe taking advantage of tracking animals as well." Read full review: 10 nights in Africa; 10 on a Botswana safari

"This has been our fourth trip to Southern Africa. The excitement of seeing animals in the wild hasn’t worn off. So, it won't be our last. We have become addicts, so to speak.

All three lodges are, in our minds, highly recommendable. But, as I said to my wife, it looks like we saved the best (Kwara Camp) for last. This is not in any way to diminish the experiences we had at Muchenje or Lebala.

It’s no secret that we had spent 12 days in Zimbabwe (organized by a different tour operator who granted us a voucher for a trip cancelled in 2020): 2 days in Harare, 2 in Kanga Camp, 3 in Nyamatusi, and 4 in Somalisa Camp. That was also very enjoyable, but I’m mentioning this here for one specific reason. In Zimbabwe, at mealtime we were always given the chance to have a table by ourselves, whereas in Botswana they followed the tradition of having the guests sit together at one big table. Well, we didn’t get sick, so everything went well, but just as an aside, we sometimes dreaded the kind of small talk we had to engage in when communicating with other guests. Maybe we were just unlucky this time.

This was the first time ever that we did an exclusive fly-in safari, which is very intense. It’s non-stop action, and thanks to the wonderful camps we did not fall victim to a sense of fatigue that we anticipated.

We chose to do it this way because we didn’t have the courage to do self-drive during the corona pandemic. But our worries were not necessary, because everywhere we went, the people dealt with the dangers of corona in impressive ways. Masks were worn by nearly everybody, shops and airports greeted you with a temperature check and hand sanitizer (!). Anyway, under normal circumstances we like to combine the fly-in with a self-drive, and that’s what we have planned on doing next year. In our experience, you get to see a bit more of the people and the land, and spending some time on the road is quite relaxing.



Not really. Everything worked quite smoothly from start to finish, which I can’t say about our daily life in the good old USA. Maybe that’s to be expected in this luxury travel segment, but still, I think it’s worth mentioning.

Since the Lebala airstrip was closed for repairs, Lucy in fact contacted us in Chobe to offer us the opportunity to switch to Kwando Lagoon Camp, since this meant that our ride from the airstrip to Lebala was going to be around 2.5 hours instead of the usual 15 minutes or so. After a short discussion among ourselves we decided to stick to Lebala." Read full review: 12 nights in Africa; 11 on a Botswana safari

"Planning a trip in these confusing times was a bit of a challenge. Originally planned for 2020, we were more than ever looking forward to travelling.

Despite airlines cancelling our flights (twice, without explanation), camps closing down and last minute unsure entry requirements, Expert Africa never backed down and delivered everything we hoped for. The camps were well chosen as were the proposed drives.

Contact with the office was equally good and our questions were always quickly answered. We have nothing but positive comments on Expert Africa, especially considering this must have been a very difficult period for everyone working in this line of business.

Thank you for all the work you've done. We're back next year." Read full review: 18 nights in Africa; 16 on a Namibia trip