Africa: Reviews from our travellers

"This was a last minute safari holiday which suddenly became an option when South Africa was put on the UK's Red List of banned countries and we wanted to fly back to the UK without going into hotel quarantine.

We were already about to fly to Kenya when we contacted Olivia and gave her a list of our requirements, including quite detailed covid concerns. She did an absolutely brilliant job organising a trip to Hemingways Ol Seki which delivered everything that we had requested despite having next to no time to arrange it. We travel a lot and regularly go to Africa.

This was our first experience of using Expert Africa and they absolutely lived up to their name and we will be in contact before our next trip." Read full review: 4 nights in Africa; 4 on a Kenya safari

"Kenya was the most genuine, helpful, kind, place I have ever visited. It was like stepping into another world. Everyone was wonderful, Kenya has definitely taken conservation and hospitality to the next level. I believe that Kenya is the best place to visit in all of Africa. Definitely something that nature lovers have to put on their bucket list.

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When Richard organized this trip, he used the word "bespoke". We had no idea what that meant. We do now and will be forever grateful. He did an amazing job. I have done planned tours before where I felt that I could have planned the same trip and saved money. But on this one, I was quite certain that I could never have done what Richard did, and it was absolutely magical. We looked at economy, budget, comfort and the luxury Expert Africa tours. At the beginning of the process I was quite sure that we could not afford the high end. But after seeing the packed economy tour vans, and experiencing Africa the Expert Africa way, I would never even consider anything else. It would be like going to Disney Land and staying in the parking lot.

There is nothing that can substitute for experience and knowhow." Read full review: 13 nights in Africa; 12 on a Kenya safari

"Our trip was fantastic and it felt like it was so well deserved.

Not only because of the Covid situation, which made the planning so complicated und uncertain, but also because it was our honeymoon and the first time back in Africa after a long break. We won't wait so long to be back again :)

Thank you so much, Olivia, for not giving up when the planning got really tough with all the changes and uncertainty due to Covid.

It was definitely worth going and we would not have made it without you!

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Just keep it up :-)

We are looking forward to our next trip!" Read full review: 13 nights in Africa; 14 on a Tanzania safari

"Chris and Megan brilliant as ever." Read full review: 4 nights in Africa; 4 on a Seychelles holiday

"Our trip to Africa was truly a dream come true! We planned this trip two years in advance, and due to Covid needed to replan the trip again, with endless back and forth to ensure we got the itinerary to a place that met the regulations and restrictions of each country.

Our trip exceeded every expectation, and while we initially thought it was going to be a once in a lifetime trip, we are already talking about when we will return. Richard helped to organize the trip and make the endless changes for us. While he was generally patient, I couldn't help but feel like he was sick and tired of me in the final months of planning.

Perhaps there's a difference between how Americans communicate and how the British communicate, as I found that getting on the phone helped tremendously. Overall, the trip was one we will never forget and we are beyond grateful to Richard and Expert Africa for all of their assistance in planning." Read full review: 15 nights in Africa; 9 on a Kenya safari

"What was special for me on this trip, my second to Kenya and fifth to Africa, was the opportunity to see more of the country at eye level. Meaning that in driving ourselves around we could more easily stop in little towns and villages along the way.

Kenya, like much of Africa, is bustling with people walking to and from work in the larger cities and towns, or shuttling a goat to market on the back of a motorbike, or working a corn field with a hoe. The individual sellers in a street stall or market are invariably friendly and, they are always happy to show you what they've got and encourage you to negotiate if you like something. The park rangers and guides love sharing their knowledge of the plants and animals.

These are what earn Kenya the nickname, the warm heart of Africa.

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I WAS SUPER IMPRESSED AND THANKFUL THAT RICHARD CAUGHT A MISTAKE IN MY FLIGHTS which gave me time to correct the oversight. I ran into a snafu with my outbound flight that caused me to have to rebook on a different airline and would not have noticed the error on the return flight until I got to the airport, potentially either missing my flight or losing my last day of the trip.

So kudos again, Richard, for your thoroughness!

[Ed: This traveller booked her own flights. As is our usual practice, we'll always try to bring any flight issues the the attention of our travellers as/when we become aware of them, even if our travellers have arranged their own flights.]" Read full review: 22 nights in Africa; 12 on a Kenya safari

"Thank you Expert Africa for yet another fabulous trip to Africa during Covid-19 times!" Read full review: 9 nights in Africa; 9 on a Namibia trip

"I have been to >25 countries in Africa. Sabina is the best travel agent I have ever worked with. Just GREAT. THANK YOU!" Read full review: 14 nights in Africa; 14 on a Namibia trip

"If it wasn't for Richard Trillo, I wouldn't have taken the trip at all.

It was an extraordinary and wonderful experience. I am very grateful and felt very protected by him every step of the way.

Considering 4 or 8 flights were cancelled, and considering what a crazy time it is, I feel very grateful and fortunate." Read full review: 11 nights in Africa; 10 on a Kenya safari

"Great trip. We were really lucky with our sitings and saw so many.

Unfortunately I moved on too quickly and missed the section on which animals we saw on safari. [Ed: this comment refer to how this traveller filled out our feedback form.]

Our guides Zachary, Omari and James were first class, their knowledge of the animals, birds, flora and habitat was encyclopaedic." Read full review: 8 nights in Africa; 4 on a Tanzania safari