Africa: Reviews from our travellers

"Overall it was a fantastic trip & mostly all worked very well. Appreciated the flexibility in the planning.

Thanks to Sabina!" Read full review: 19 nights in Africa; 17 on a Namibia trip

"My trip was more than I expected and a true "once in a lifetime experience"." Read full review: 10 nights in Africa; 9 on a Botswana safari

"Our holiday with Expert Africa was the best trip we have ever been on.

We are quite well travelled but the memories made on this visit to Zimbabwe were just incredibly special.

The company made our holiday stress free and the guides gave us superb wildlife experiences and memories." Read full review: 9 nights in Africa; 9 on a Zimbabwe safari

"Anton Walker has organised many trips for us.

He is very knowledgeable and would strongly recommend his advice and service" Read full review: 3 nights in Africa; 3 on a South Africa trip

"Firstly we must give thanks to Karen and Tracy for all their help and advice, making this trip a fabulous experience.

All the transfers to and from our accommodation and the airport went smoothly with the vehicles arriving on time, and all of the drivers were pleasant pointing out places of interest on the route and answering our questions, some of which no doubt they will have been asked a thousand or more times !

Overall an amazing experience one that will remain in our memories for ever. Both places we stayed at where both peaceful and relaxing environments, this helped to switch off and enjoy the accommodation and the facilities offered." Read full review: 9 nights in Africa; 8 on a Namibia trip

"We had an absolutely fantastic time! Anton's recommendations were excellent! The orchestration of the transfers seamless.
Best thing to say is that we're already starting to think about our next visit to Africa and Expert Africa will be our go-to." Read full review: 14 nights in Africa; 10 on a Botswana safari

"What an amazing experience!

We had waited 26 years to take our trip to the Okavango Delta and we were not disapponted.

Adventerous, exciting, restful, fun, educational, beautiful, this trip provided us this and so much more.
Each camp varied in setting, style and safari.

Anton ensured our trip was tailored to our interests and expectations.

The staff at each of the camps were welcoming, professional and personable . Logistic support was outstanding and appreciated. Travel between camps were on time and people were there to greet us at every step." Read full review: 14 nights in Africa; 10 on a Botswana safari

"The trip overall was absolutely amazing, an adventure we will always remember and cherish!

In addition to the feedback already provided there are a few other things we would like to mention. As stated in The Delight feedback, there was a full day tour to Sandwich Harbor and Walvis Bay that was pre-paid and confirmed in our itinerary but was actually not booked.

Sabina was very attentive and helpful in the beginning as we were developing the itinerary and exploring options. However, later on in the process we found communication with her to be hit or miss. There was more than one occasion where our emails went unanswered and required follow up. Particularly frustrating was the fact that we did not receive our travel packet until days before departure. I had asked Sabina about the status of this in at least two earlier emails which she did not answer in her replies.

Once she discovered that the documents had not been shipped yet (just a bit more than one week from our departure) she said she would send them out and hopefully they would arrive in time. Only after I asked to have the shipment expedited did she offer to do so - seems like that should've been automatic given the timeline. Obviously this did not leave us much time to read through the guide, etc." Read full review: 16 nights in Africa; 14 on a Namibia trip

"This was our third trip organised through Expert Africa and we were delighted with your service.

We were very happy with Kwessi Dunes (trip highlight), Mowani Camp (awesome views, the best food) and GocheGanas is a little gem. If we had more time, we would have stayed a little longer in Swakopmund - beautiful city!

The only camp that we felt a bit underwhelmed by was Ongawa Lodge. The reasons are:

1. We were not told upfront of costs for Etosha and Ongawa gane drives - the manager mentioned that game drives were not included but failed to disclose prices, which were not shown in the room either

2. The game drives in Ongawa follow a set route and in three drives, we pretty much saw the same views/animals. Other camps use their land to show different sites. This felt too little for NAM1,500 per person/per drive

3. The Etosha Game drive is very expensive at NAM2,500 per person and it lasts only 3h

4. We were given our bill after breakfast on last day. We scan the bill and paid since we were in a rush. The bill felt excessive so we asked for breakdown and found out that we were overcharged for Etosha Game drive by NAM5,000. The manager was not particularly graceful in handling with this mistake - we had to recount days spent and activities per day before the mistake was acknowledged. They were unable to do the refund so we are now waiting to see if this come through this week.

I hope the comments above are useful and thank you once again for your help,
Rute & James" Read full review: 11 nights in Africa; 10 on a Namibia trip

"All was great.

We didn't realise our transport from Vic Falls to Hwange would be so early so we lost out on some of the offerings at Vic falls Hotel, like a free massage we couldn't book and a morning river cruise we had hoped for. This early flight could have been communicated earlier for optimal day planning. But apart from that minor issue we were very pleased with everything as always!" Read full review: 10 nights in Africa; 9 on a Zimbabwe safari