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Traveller reviews

Travel reviews by Mrs J from kakira

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

2

Excursions taken

0

Satao / Tsavo

Kenya between 7 Mar 2019 and 12 Mar 2019

Trip rating: Excellent
"Overall experience was great as we had a really wonderful family time together.
The Kenya a Rough Guide was so useful and really enhanced our trip in so many different ways

However there were some flaws especially in the planning and lead up to it.

They may appear small and relatively insignificant as they all worked out fine in the end, but from a company such as yours I think they need to be addressed."

Feedback response

We were very happy these travellers enjoyed their trip, and sorry about the hiccups they experienced along the way. Wi-fi at camps cannot be relied on one hundred percent, and we always recommend our travellers use local SIM cards in their phones when they need to stay connected (though even that isn't a guarantee of connectivity when the 3G signal is weak or non-existent). We try to cover issues such as room proximity in the individual camp reports. We also agree that all camps should switch to drinking water filtered and treated in camp rather than using plastic-bottled water.


Satao Camp

Satao Camp

"Satao Camp review"

3 nights Arrived 7 Mar 2019
"We loved the elevated lookout over the waterhole, though it could get crowded at times .. Perhaps they could add another one?

It was lovely having lunch under the Tamarind tree every day watching the elephants so close with no fence.

The wifi was not working when we arrived and was a bit unreliable at times ... It didn't really matter to us, but if you were expecting it to work well it could have been a frustration."
Good
Location
Excellent
Service
Good
Facilities
Good
Rooms
Good
Food
Average
Severin Safari Camp

Severin Safari Camp

"Severin"

2 nights Arrived 10 Mar 2019
"We loved our time at Severin and they were most friendly and accommodating in every way.
Lovely meals in a lovely setting ...

We were also able to stay in our rooms on the day of our departure ( at 3pm) which made it feel like a whole extra days holiday !
The attention to detail was much appreciated, our Masai game guide on our bush walk, also called Dickson, exceptional .. And the ranger Robert also ...

However three things need mentioning ..

1.The proximity of the tented rooms to each other meant that you could hear your neighbours use the lavatory and flush afterwards. Our children in a separate tent complained of the same plus their neighbors snoring and coughing during the night. A bit disappointing out in the vast African bush.

2.Secondly again the Wi Fi it did not work well everywhere as one had been led to believe.. Not normally a problem for us as a family but my son was trying to arrange interviews and address business issues.

3. Severin advertises itself as an environmentally friendly lodge but they refused to serve us "tap" water. This is really disappointing as in their in house information they are proud to say that their water source from a nearby spring meets WHO standards .. That is quite contrary to the Eco tourism ethic and the number of plastic bottles they must use each day ..."
Excellent
Location
Good
Service
Good
Activities
Excellent
Rooms
Average
Food
Good
Facilities
Excellent

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