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Traveller reviews

Travel reviews by Mr A from Guildford

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

2

Lodges stayed in

2

Excursions taken

0

Malawi-Zambia

Malawi and 1 other country between 14 Sep 2019 and 2 Oct 2019

Trip rating: Good
"The trip arranged by Expert Africa book-ended an eight day safari in the South Luangwa Valley, arranged separately.

Expert Africa knitted the two sets of arrangements together perfectly and pretty seamlessly. Overall, the trip had many highlights (just a few low-lights at the beginning) and we would happily use EA again."

Tongole Wilderness Lodge

Tongole Wilderness Lodge

"Tongole Poorly Managed"

4 nights Arrived 15 Sep 2019
"Tongole is a lovely lodge, well positioned on the Bua River, but spoilt by an overbearing management of the camp and staff by its husband and wife management team from South Africa. They are ex business people from SA with little or no experience of, or suitability to, the hospitality business. They created a strangely dark atmosphere at the lodge and, when thinking they were out of hearing of guests, spoke very badly to their staff.

On the guide "changeover day" we were told there could therefore be no activity that morning, yet we encountered our hitherto guide helping to make-up our room! On another occasion we arrived as requested at 3.30 for tea/cakes before our afternoon activity and took our seats. We waited, and waited, even requested tea from one of the managers who mumbled to us that we would be getting it out on our activity. Did he mean sundowners, since that's all we were offered?

A very disappointing four day experience."
Poor
Location
Good
Service
Poor
Activities
Poor
Rooms
Good
Food
Average
Facilities
Average
Sausage Tree Camp

Sausage Tree Camp

"Luxury on the Zambezi"

4 nights Arrived 27 Sep 2019
"Sausage Tree Camp is an extremely well run, luxury safari camp on the banks of the Zambezi and it delivered all that we expected of it.

The combination of land and water activities, supported by an efficient camp manager (Ruth) and her entire team, made it a perfect end to our Malawi/Zambia safaris."
Excellent
Location
Excellent
Service
Excellent
Activities
Good
Rooms
Excellent
Food
Excellent
Facilities
Excellent

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