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Traveller reviews

Travel reviews by Mr & Mrs F from Herts

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

3

Excursions taken

0

My Jun 2015 trip

Kenya between 27 Jun 2015 and 6 Jul 2015

Trip rating: Excellent
"Overall, an awesome experience. Would definitely go back to Kenya.

People were lovely. Guides were great.

The only serious glitch was right up front when the driver wasn't there to collect us. Not a great start after a long flight and we were disappointed and frustrated by this especially when he tried to pretend that he'd been there all the time. Otherwise everything went very well

Suggestions to help us improve our trips or our service:

No, nothing more to add"

Feedback response

We’re delighted that Mr and Mrs F had such a rewarding trip and can only apologise on behalf of their first lodge for the failure to meet them promptly at the airport. The Emakoko has got back to us and their response is posted underneath their review for that lodge.

Arranged By Richard Trillo


The Emakoko

The Emakoko

"The Emakoko review"

1 night Arrived 27 Jun 2015
"The camp was really nice and we got a lovely welcome after a long trip from England.

The only thing that went wrong was the pick up the driver was not there when we came out , which was very disappointing , and then when we did find him he told us he was there all the time . ( we had gone up and down to look for him )"
Good
Location
Excellent
Service
Excellent
Rooms
Good
Food
Excellent
Solio Lodge

Solio Lodge

"Solio Lodge review"

3 nights Arrived 28 Jun 2015
"What can I say Ava and her staff where truly lovely.

The food excellent and drinks of course.

Really enjoyed the safaris and guide was great."
Excellent
Location
Excellent
Service
Excellent
Rooms
Good
Food
Excellent
Mara Plains Camp

Mara Plains Camp

"Excellent safari"

4 nights Arrived 1 Jul 2015
"Overall really good.

Safari was fantastic. Room service not quite so good - a few minor glitches. The tent itself was lovely but lacked a few amenities such as a proper mirror some brighter lighting when you needed it. Also no hairdryer in the tent - we had to ask for it. Having said that the service out on safari was very good with packed breakfasts and lunches being brought to us. It feels that they worked really hard to deliver a very personal service and large achieved this but just fell short on a few basics.

Food was great as was the company, though. Cameras being provided also very useful."
Excellent
Location
Excellent
Service
Good
Rooms
Good
Food
Excellent

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