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Traveller reviews

Travel reviews by Traveller from Canada

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

4

Excursions taken

0

Great service with Expert Africa

Kenya between 17 Nov 2019 and 6 Dec 2019

Trip rating: Excellent
"Richard was excellent in making ground arrangements. Everything ran smoothly. Excellent pre-trip communication.

Suggestions to help us improve our trips or our service:

No..would recommend."

Arranged By Richard Trillo


Elsa's Kopje

Elsa's Kopje

"Excellent property in need of some updates"

4 nights Arrived 20 Nov 2019
"This was our first stop in a four-camp safari in Kenya.
From the moment the plane landed, we knew that we were in a special place.
Our excellent guide Moses was there to greet us and his keen eye and really pleasant personality was a great asset throughout our visit.
Tonny, the manager, upgraded us to room #1, a larger size unit with a stunning view.
Food prepared by Chef Philip was excellent and service throughout was great.
However, Elewana should definitely invest some money in needed upgrades however. Screens and mosquito netting had holes, the room’s white decor had lots of marks and signs of squashed bugs, etc.
Looking at the big picture though, we really enjoyed our stay. Game drives were surprisingly interesting and productive especially given the weather and we left with lots of good memories"
Good
Location
Excellent
Service
Good
Rooms
Good
Food
Excellent
Saruni Samburu

Saruni Samburu

"Excellent lodge, disappointing food"

3 nights Arrived 24 Nov 2019
"Despite the wet November weather, our stay at Saruni Samburu was really enjoyable.
Everyone talks about the view but believe me, it has to be experienced.
Our villa, (#3) was beautiful and spacious. Service was excellent and we usually dined in our room for a more relaxing experience. Our room attendant, Simon was excellent. However, the food was disappointing. There were no menu options, the Italian-based meals had a consistent sameness, and the chef used a lot of salt on every dish.
The manager Daryll was truly accommodating and he plans further upgrades to the lodge and is dedicated to ongoing maintenance.
Service throughout was friendly and consistently upbeat and attentive. I also had two wonderful deep massages in the wellness centre."
Good
Location
Good
Service
Excellent
Rooms
Good
Food
Poor
Saruni Rhino

Saruni Rhino

"Lovely camp but not for green seasons"

3 nights Arrived 27 Nov 2019
"There had been a lot of rain during the time of our visit so the thick vegetation prevented good rhino sightings...the main reason of course to go.
Nevertheless we really enjoyed our two nights. There are only three bandas (cabins) and the largest was empty so staying there was a very intimate experience.
With the camp manager away, we were under the care of Martin, who was a real asset, providing top quality service and attending to all our needs.
He also led us on a nature walk and we truly enjoyed getting to know both the ecosystem and some of the Samburu culture.
All in all, a very positive experience."
Excellent
Location
Good
Service
Excellent
Rooms
Good
Food
Good
Mara Plains Camp

Mara Plains Camp

"Wonderful, intimate camp "

5 nights Arrived 30 Nov 2019
"Mara Plains was the final stop of our November/December safari that took us from north to south. And it was definitely the highlight.
Our tent overlooking the Conservancy was beyond beautiful, the service excellent and the food very good.
Special mention to Sandra, who I believe was serving as interim manager, and went out of her way to make sure our needs were met and special requests fulfilled.
Finally, our guide Edwin was superb, with a great eye for game but also a deep knowledge of African ecosystems that made him one of the very best guides we have had in our four safaris in five African countries."
Excellent
Location
Excellent
Service
Excellent
Rooms
Excellent
Food
Excellent

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