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Traveller reviews

Travel reviews by Mr & Mrs W from Berks

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

2

Lodges stayed in

3

Excursions taken

0

Excellent trip overall

Tanzania and 1 other country between 14 Sep 2009 and 29 Sep 2009

Trip rating: Excellent
"Excellent trip. Everything except our last hotel was just as we had expected/hoped.

Suggestions for improvements:

Extremely difficult to pick fault with any aspect of the service from Expert Africa."

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Mchanga Beach Lodge, Zanzibar (this camp has since closed)

"Simple, pleasant and secluded relaxation"

9 nights Arrived 15 Sep 2009
"Mchanga beach lodge is a very quiet place, on a very quiet beach. It's an excellent place to unwind for a few days, but depending on your personality you may get itchy feet after this, as there really isn't much to do. The rooms are clean and well maintained, although at night some kind of insect can be heard crunching through the wood above you, which kept me a awake a bit. This, however, does enable you to hear the haunting cackle of the bush babies outside. There are two downsides I would mention:

1. The service. This is best described as erratic, varying between friendly and outgoing to sullen and resentful. Also, what you actually get varies hugely; the breakfast dish "muffins with butter and jam" varied between three muffins with butter and jam to a single muffin with nothing else. Similarly bottled water wasn't reliably replaced in our room.

2. There is something just a bit slap-dash about the place. This is fine, and quite probably intended, but I just had the feeling that the whole place could do with a bit of straightening out.

Overall very much as we had expected and a lovely place to go."
Good
Location
Excellent
Service
Poor
Activities
Average
Rooms
Good
Food
Average
Facilities
Average
Lake Manze Adventure Camp

Lake Manze Adventure Camp

"Beyond criticism"

3 nights Arrived 24 Sep 2009
"This is an absolutely exceptional place to go. Superb service, great game, magical location, excellent staff.

Cannot recommend highly enough."
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Excellent
Tembo Hotel

Tembo Hotel

"Disappointing and frustrating end to trip"

2 nights Arrived 27 Sep 2009
"These guys really got off on the wrong foot. The 'welcome' at reception consisted only of pushing an arrival card for us to fill in, having glanced in our direction only long enough to tell where to push the card.

They then put us in a twin room (on our honeymoon). We complained and were offered a 'double', in which only a pair of children could possibly have slept comfortably, it was so small. Their solution to this was to push the beds together in the twin, leaving a 3 inch height difference between the mattresses. Besides the beds the rooms are ill furnished, with non-functional lights, holey mosquito nets, sparking plug sockets and broken fridges. Overall they didn't really seem to care very much.

We were very much not alone in complaining at the front desk, having to take our place in a queue of disgruntled guests. Avoid."
Poor
Location
Good
Service
Terrible
Rooms
Terrible

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