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Traveller reviews

Travel reviews by Mr D & Mrs B from UK

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

2

Lodges stayed in

5

Excursions taken

0

One to remember!

Tanzania and 1 other country between 8 Feb 2011 and 22 Feb 2011

Trip rating: Excellent
"We believe we got the balance and standard just about right. Gibbs Farm was the only disappointment. We would certainly return to Tanzania to include the Selous but we wouldn't necessarily wish to include Zanzibar again.

Suggestions to help us improve our trips or our service:

Your attention to detail prior to the trip was first class. We look forward to future trips with you."

Ras Kutani

Ras Kutani

"Great starting point"

3 nights Arrived 9 Feb 2011
"Warm and efficient greeting from Mark. Great service throughout. Staff very pleasant. Accommodation very comfortable. Food well above average for Tanzania.

The sand paths to our suite provided good excercise. Only disappointment was the lagoon walk."
Excellent
Location
Excellent
Service
Excellent
Activities
Average
Rooms
Excellent
Food
Good
Facilities
Good
Gibb's Farm

Gibb's Farm

"disappointing given reputation"

3 nights Arrived 11 Feb 2011
"Not sure why we didn't fly on to be met at Lake Manyara airport so as to minimise road travel.
Accommodation and setting were great. Service was patchy (lack of apparent leadership) Some individual staff were helpful.

Solar hot water didn't work resulting in cold showers. Internet access very poor. Food poorest durng our trip.

We understand there has been a change of ownership and marketing now to American tour groups. During our visit, several tour groups arrived for one day/night. Independent travellers such as ourselves were marginalised. Overall our stay was disappointing given the reputation of Gibb's Farm. With hindsight we think we would have preferred to stay at the Serena Crater lodge"
Average
Location
Good
Service
Average
Facilities
Poor
Rooms
Good
Food
Poor
Olakira

Olakira

"A great safari experience"

3 nights Arrived 14 Feb 2011
"Pascal clearly runs a very efficient and customer service orientated operation. Nothing was too much trouble for him and his staff. Attention to detail was remarkable given the temporary tented environment.

The tents were first class and hot water always available when we wanted it. The food was and the ambience were excellent.

Our driver/guide Fazzo provided excellent serivce and we enjoyed all our time on safari."
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Matemwe Lodge

Matemwe Lodge

"Relaxing wind down"

4 nights Arrived 17 Feb 2011
"Good reception from Jolene especially after the the uncomfortable last couple of miles over truly appalling roads.

Accommodation was wonderful with a perfect setting. Service was excellent.

Breakfast and lunch were always good but dinner was patchy and the barbecue food was poor. Internet service worked well. Good relaxing bar and ambience overall excellent.

Unfortunately the snorkelling trip was cancelled which we understand happens quite often."
Excellent
Location
Excellent
Service
Excellent
Activities
Average
Rooms
Excellent
Food
Good
Facilities
Good
Serena Inn

Serena Inn

"A grand finale"

1 night Arrived 21 Feb 2011
"Just what we needed for our last night. Interesting tour of Stone Town.

Hotel very efficient especially as we had an early start (pity about the fire alarm at 3am). Excellent seafood terrace restaurant for last dinner."
Excellent
Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Excellent

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