Africa: Reviews from our travellers

"Botswana was a very different experience than my previous trip to Tanzania. Upon reflection, I liked it better. There were fewer vehicles around so the experience of the landscape and the animals felt very private. And at the same time, the trip was in no way "roughing it in the bush".

The camps were wonderful and comfortable, and the food was very good. Of particular note was the delicious homemade breads, cakes and muffins.

If I have any suggestions, it would be that there is an opportunity for expansion that could be explored. I had some mobility issues on this trip so was probably paying more attention than normally I might. And I should be clear that the staff accommodated my limitations brilliantly! I had been to Africa before and was confident I could get in and out of the vehicles and walk to the cabins/tents. However, the vehicles were much different--higher and without open sides. I certainly had difficulty getting in and out. (The staff found a step stool at the first two camps, which worked.) At the third camp, the vehicle had a flip down ladder, which was much more stable and allowed easy access. At two of the camps, the rugs, although lovely, did not lie flat, creating a trip hazard. At Splash, the antelope rug was between the bath and the bathroom and the staff removed it for my stay. And all of the cabins were at quite a distance from the lodge.

I think that if the company looked at what they offered through the lens of a person with some (not major) mobility issues, they may be able to market to this group, who may not normally think they could go on a safari. I would suggest that anyone who can step into a bathtub can get into the vehicles, if there is a stepstool provided or there is a flip down ladder. There could be a question about mobility when booking and those people could be booked in the nearer cabins. And the facilities should look for trip hazards and other challenges such as low or very heavy chairs.

With those minor tweaks, the trips would work for individuals with some mobility issues." Read full review: 9 nights in Africa; 9 on a Botswana safari

"This was a great trip. The arrangements worked perfectly and as planned. the three camps we visited were different in terms of location, of course, but all maintained the Kwando reputation for great guiding, excellent food and extremely friendly and knowledgeable staff." Read full review: 9 nights in Africa; 9 on a Botswana safari

"Aside from a few communication glitches which happen it worked out and all was smooth." Read full review: 12 nights in Africa; 12 on a Kenya safari

"Trip of a life time! Far exceeded our expectations. An amazing overall experience that we will never forget!

Richard was very helpful when we had queries & replied very promptly.

Everything went so smoothly with no hiccups.

What a thrill & experience to finally meet Nancie Wight & travel with her. Nancie was just an amazing & fun person, making everything a breeze! (and we picked up a few photography tips)

Thank you Expert Africa, Richard & Nancie!

Suggestions to help us improve our trips or our service:
No suggestions, as from our point of view everything was excellent!" Read full review: 25 nights in Africa; 15 on a Kenya safari

"Aside from the wildlife, the most memorable moments of my trip were with the locals that I met and had the privilege of spending time with. Our guides Peter and Simon at Laikipia have ten pairs of eyes and radar when it came to finding animals. Dido at Mara Bush with his engaging smile and impish sense of humor. And Esther and Peter, both of whom are wonderfully charming and always ready to wrap you up in a hug. There are not enough superlatives! I would go back in a heartbeat!" Read full review: 25 nights in Africa; 13 on a Kenya safari

"If I could afford to do this every year I would

I loved every minute of it!!!

I already passed info on to one couple who are very interested after seeing my pics/videos on social media

Suggestions to help us improve our trips or our service:
No it was wonderful and I found Expert Africa/Richard Trillo to be so helpful and docs sent home were clear and concise.

Thank you" Read full review: 25 nights in Africa; 13 on a Kenya safari

"The trip was fantastic.

Logistics were very smooth from landing in Kigali to drop off at JRO.

Expert Africa even had someone greet us at Kigali to escort us through customs, see us to a lounge while waiting, gather our bags, and direct us from the lounge to our driver.

Our driver in Rwanda was incredible. Just a fantastic experience." Read full review: 11 nights in Africa; 5 on a Tanzania safari

"We had a great trip, particularly the wildlife parts and our visit to Kichaka and Beho Beho.

Fundu Lagoon was disappointing." Read full review: 16 nights in Africa; 15 on a Tanzania safari

"I always recommend Expert Africa for their amazing service and attention to detail. The whole process is clear and efficient. Not only are their personnel friendly, helpful and extremely knowledgeable but they treat return customers (of which they must have very many!) as old friends (which we are!).

I cannot recommend them highly enough and would not dream of planning my safaris without them.

Suggestions to help us improve our trips or our service:
I can think of no possible improvements to the service you provide and look forward to planning my next trip already." Read full review: 13 nights in Africa; 7 on a Kenya safari

"We had an enjoyable time, but the location and recommendations of the Olmara camp was not a good choice. We expected more expertise on this — or at least to have made us aware. Some of the side trips were not good use of time." Read full review: 12 nights in Africa; 7 on a Tanzania safari