Travel reviews by Mr D from New York
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
6
Excursions taken
0
My Aug 2012 trip
Namibia between 6 Aug 2012 and 17 Aug 2012
"it was very well organized in terms of logistics. Given our particular interest, Swakopmund could have been skipped and the stop over in Windhoek reduced. The visit to Bushman land and activities a must . A visit to the Himbas was missed.
Very good choice with the hotels and the lodge in spite of the food. As noted, a 2 W drive car is not recommended.
Suggestions to help us improve our trips or our service:
Everything went as expected. I appreciate you help."
Very good choice with the hotels and the lodge in spite of the food. As noted, a 2 W drive car is not recommended.
Suggestions to help us improve our trips or our service:
Everything went as expected. I appreciate you help."
Olive Grove
"Olive Grove review"
1 night
Arrived
6 Aug 2012
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Excellent
Facilities
Good
Rooms
Good
Food
Good
Nhoma Camp
"Nhoma Camp review"
3 nights
Arrived
7 Aug 2012
"An A+ to Nhoma Camp. In addition to very decent facilities i.e tents, bathroom, dining room, Arno and Stelle's hospitality, attentiveness and awareness of little details made the stay very pleasant. it was cold at night (minus 2 -3C) and beds were warmed up with bottles of hot water.
Food quite good and service simple but also attentive. Definitively a great choice.
The visits to the village and the activities very rewarding as well."
Food quite good and service simple but also attentive. Definitively a great choice.
The visits to the village and the activities very rewarding as well."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Excellent
Olive Grove
"Olive Grove review"
1 night
Arrived
10 Aug 2012
"As above"
Good
Sam's Giardino (Not currently featured by Expert Africa)
"Sam's Giardino review"
3 nights
Arrived
11 Aug 2012
"Charming hotel with a great common area, very decent food and great wine selection. Rooms comfortable but no frills. We had a very pleasant and enjoyable stay and Sam was very helpful. A little far from downtown Swankopmund."
Good
Experience Report
Overall Rating:
Good
Location
Average
Service
Good
Facilities
Good
Rooms
Good
Food
Excellent
Not currently featured by Expert Africa
Kulala Desert Lodge
"Kulala Desert Lodge review"
2 nights
Arrived
14 Aug 2012
"Great location with rapid access to the dunes thru their private gate. Good facilities although poor food as it was very industrial type.
Activities were fine and the guide was very helpful and attentive."
Activities were fine and the guide was very helpful and attentive."
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Poor
Activities
Average
Rooms
Good
Food
Poor
Facilities
Good
Feedback response
The Kulala team responded to these comments writing:
"Many thanks for the feedback given through Expert Africa. The Kulala area manager, and our food experience managers, have been in discussion over the menu and preparation thereof at Kulala Desert Lodge and are at present working on areas of weakness that we have noticed, and that have been brought to our attention through constructive feedback such as yours.
We are also placing focus on service and service training, as part of an on-going program throughout our camps, and will ensure that time is spent at Kulala Desert Lodge to investigate where we may have room for improvement. Again, many thanks for the feedback and we regret that your stay at Kulala Desert Lodge was negatively impacted upon as it such a wonderful and unique environment. We hope to host you again in the near future."
"Many thanks for the feedback given through Expert Africa. The Kulala area manager, and our food experience managers, have been in discussion over the menu and preparation thereof at Kulala Desert Lodge and are at present working on areas of weakness that we have noticed, and that have been brought to our attention through constructive feedback such as yours.
We are also placing focus on service and service training, as part of an on-going program throughout our camps, and will ensure that time is spent at Kulala Desert Lodge to investigate where we may have room for improvement. Again, many thanks for the feedback and we regret that your stay at Kulala Desert Lodge was negatively impacted upon as it such a wonderful and unique environment. We hope to host you again in the near future."
Olive Grove
"Olive Grove review"
1 night
Arrived
16 Aug 2012
"as above"
Good
great choice."