Travel reviews by Family from Surrey
Total number of trips
Lodges stayed in
Trip of a Lifetime - exceeded my expectations
Kenya between 22 Aug 2015 and 29 Aug 2015
We appreciate the honest descriptions on the website and in the brochure and for all the help from Expert Africa, in particular with your flexibility over the transferring of the deposit to the following year, for all the advice on the phone and for your help when we were delayed at Heathrow.
We would like to mention the wonderful service we received from Edward at Southern Cross. He was so much more than the "driver" we had anticipated. He acted as a guide and friend to us during our time in Nairobi, fitting in all the things we wanted to do, which included the Giraffe Centre, Karen Blixen Museum and two visits to the Elephant Orphanage, where he somehow got us the front of the queue at the 11am session. He didn't just drop us off, but came with us to help buy tickets and was very helpful when depositing and collecting left luggage at Wilson. We were delighted when he was there to meet us at Wilson airport on our last day. We really enjoyed our time with him.
Suggestions to help us improve our trips or our service:
We really can't think of anything that you could have done to make our trip better. Everything you organised for us was perfect.
In all my communications with Expert Africa, I always felt that I was dealing with experienced and knowledgeable people who I could trust and who genuinely wanted me to have an enjoyable holiday. Thank you."
Arranged By Richard Trillo
"Lovey hideaway in Karen, close to attractions"
"Wonderful Safari Experience"