Travel reviews by Ms D from Wellington
Total number of trips
Lodges stayed in
My July 2017 Trip
Kenya between 22 Jul 2017 and 30 Jul 2017
As I mentioned I really loved the Samburu area, and would love to go back next year."
Arranged By Richard Trillo
"Eka Hotel Review"
Porini Amboseli Camp
They say their guides know they need to be ready at least 15 minutes before game drives. While they believe some other guests were late for the shared game drives, they accept this is no excuse for leaving her waiting without explanation. They will be reiterating to the guides the importance of this.
They regret that during the time she was in camp, there were not as many elephants as usual. Expert Africa have also visited this camp when elephants were all around it, so seeing few in Selenkay is most unusual.
This guest’s request to Expert Africa for vegetarian meals was relayed to the camp’s booking office in Nairobi but did not go beyond there to the camp itself, for which they are very sorry. The member of staff was very apologetic and confirmed she is going to be more meticulous to ensure it doesn't happen again.
The camp was very concerned to hear this guest was not escorted properly after dark, which is not normal practice. They are reviewing their systems to ensure that no guest can ever move around camp after dark without being escorted.
Porini Amboseli's policy on towels is that if the towel is on the floor of the tent it should replaced. They very much regret this did not happen and have taken up the issue with all their tent stewards to ensure the policy is adhered to.
Overall, Expert Africa feels Ms D had an unusually poor experience at this camp, which normally gets abundant praise. As the local community relies heavily on the camp’s success, they recognise they cannot afford to let things slip and will be addressing these issues urgently.