Travel reviews by Miss A from Harrogate
Total number of trips
Lodges stayed in
My Zanzibar break in Jan 18
Zanzibar and 1 other country between 17 Jan 2018 and 23 Jan 2018
The Kholle House is a lovely boutique hotel but was not the most relaxing. see me earlier comments. Not what i expected. Very disappointed.
However the Lazizi hotel was a lovely but I did feel that the charges by Expert Africa for arranging this were high to excessive when looking at the hotel website."
We are sorry for the experience that this traveller had during her stay in Zanzibar. Expert Africa takes our travellers dietary requirements very seriously, and we always clearly communicate these to the relevant hotels. Kholle House and Chumbe Island Lodge confirmed that they understood her dietary requests, and that she was served a gluten free diet during her stay. We are sorry if she felt that there had been a miscommunication here.
Arranged By Lyndsey Marris
"Kholle House Review"
Kholle House have a check in time of 12:00, two hours afters after this traveler arrived at the hotel. All guests have access to the communal areal, including the lounge, pool and verandah at all points, and unfortunately she was required to wait for 45-minutes whilst her room was being prepared. We are sorry for the inconvenience she experienced. Kholle House apologised for the delay in returning her bag to her, and this is not typical practice for the hotel.
We are sorry that her day of rest was disturbed by children playing in the swimming pool. Kholle House confirmed that these were the children of hotel guests, and not local residents. The use of the hotel pool is solely for the use of hotel guests. It is unfortunate that this was not the relaxing setting she was hoping for, however the hotel can not restrict how the pool is used by its guests.
Chumbe Island Lodge
"Chumbe Island Lodge Review"
Chumbe Island is a simple eco-lodge, with accommodation in the form of wooden bandas, or "huts". It is not common place for the showers to only have cold water, and Chumbe Island Lodge apologise that this was her experience.
We understand that whilst this traveller was staying at Chumbe, the wind was stronger than is normally to be expected, and as a result there was quite a bit of spray. We will ensure that our future travellers are aware of these issues.
Crowne Plaza Nairobi Airport