Crowne Plaza Nairobi Airport

Reviews of Crowne Plaza Nairobi Airport

Good(88%) From 52 travellers
Excellent
27
Good
21
Average
3
Poor
1
Terrible
0
Below are independent comments from 52 of our travellers who have visited Crowne Plaza Nairobi Airport, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr A from Switzerland
Arrived on: 12-Feb-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good

Great stopover night

We stayed over one night on the way to Kilimanjaro. For this purpose, it was excellent. Very close to the airport.

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Two Travellers from UK
Arrived on: 1-Feb-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Crowne Plaza review

Excellent for a one night stopover following our evening arrival into Nairobi. The location is super convenient, staff were welcoming and the breakfast was good.

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Mrs S. from Datchet
Arrived on: 18-Sep-2019 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average

Crowne Plaza Nairobi Airport review

This hotel served it's purpose. It was clean and modern.

Meal in cafe late at night was expensive.

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T & S from North Carolina
Arrived on: 4-Sep-2019 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Crowne Plaza Nairobi Airport-Begin TZ Safari

Great service - They even packed us a substantial bagged breakfast for our last day because we had such an early flight.

Excellent restaurant - we ate dinner there twice and were happy with the service and the menu. You couldn't be in a better spot for the airport or to visit the Sheldrick Elephant Orphanage or The Giraffe Center (provided you have a driver.) Quiet, clean rooms and a secure, gated location.

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Mr D. from Cambridge
Arrived on: 4-Sep-2019 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Crowne Plaza Nairobi Airport review

Very nice hotel, excellent suite. Good breakfast and helpful staff.

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Mr I. from Strafford
Arrived on: 28-Aug-2019 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Crowne Plaza Nairobi Airport review

Transfer from airport to hotel was smooth and well managed.
We did undertake any activities so unable to comment.

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Mrs L from Suffolk
Arrived on: 28-Aug-2019 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Crowne Plaza Nairobi Airport review

Only there one night as a stopover

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Mrs C from Devon
Arrived on: 19-Aug-2019 Stayed for: 1 nights
Overall:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

1 night at Crowne Plaza

My one night at the Crowne Plaza Nairobi Airport was fine.

Very clean, comfortable bed and excellent buffet breakfast. Very near the main airport so was convenient after the tiring flight to Nairobi.

Did not stay long enough to view the hotel's facilities.

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Mr M from London
Arrived on: 18-Jul-2019 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average

Crowne Plaza Nairobi Airport review

Very convenient for an overnight in Nairobi before heading to Kilimanjaro. Clean hotel, large rooms and comfortable beds.

The airport transfer bus left without us in the morning (?!), but we joined a group of French tourists on their bus instead and still made it to the airport on time.

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Mr & Mrs M from Weymouth
Arrived on: 14-Jul-2019 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Massive security checks to get in hotel

We were supposed to be met at the airport by a driver from the hotel with our names on a board, but there was no one. Took us some time to find a representative from the hotel who eventually found our names on a list, he then had to phone for a car which took half an hour to arrive.

The hotel is in a very freight type commercial and unattractive part of the airport, the security checks just to get through the gates and then again through the front door of the hotel were something we've never experienced before, but once inside, the hotel is superb.

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Expert Africa comments

The absence of a shuttle vehicle and driver from the Crowne Plaza to meet these travellers was very unusual and the hotel admitted an oversight and apologised to these clients for this delay.

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