Crowne Plaza Nairobi Airport

Reviews of Crowne Plaza Nairobi Airport

Good(88%) From 46 travellers
Excellent
23
Good
19
Average
3
Poor
1
Terrible
0
Below are independent comments from 46 of our travellers who have visited Crowne Plaza Nairobi Airport, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
alessandra from Frankfurt
Arrived on: 23-Dec-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Crowne Plaza Nairobi Airport review


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Mrs K. from Dakabin
Arrived on: 17-Nov-2018 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Terrible
Terrible

Crowne plaza Nairobi airport

This stay I wasn't happy.

The room was still clean and comfortable, but I was put into a connecting room and he people in the other room decided to be up playing music and drinking until 12.30am, and I had to get up at 1.30am for my flight. The night staff were not prepared to assist so by the time I left I was unhappy to say the least

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Mrs M. from London
Arrived on: 13-Nov-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good

Conveniently located airport hotel

A very conveniently located hotel (within the security cordon).

The rooms were modern and clean. The perfect place to spend a night before safari.

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Mrs K. from Dakabin
Arrived on: 7-Nov-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Average
Average
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Crowne PlazaNairobi Airport

It isn't easy to give a review as I arrived fairly late, and left reasonably early the next morning, plus I was tired.

That said the staff were delightful, couldn't have been more helpful. Breakfast was delicious, and the vast choice amazing. I even had one waitress help me, and she kept plying me with food, from muffins to waffles and pancakes, and that was after the cooked breakfast.

I should add I didn't eat all she offered, it would have been impossible!!!

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Mr W from Altrincham
Arrived on: 17-Oct-2018 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Short stay.Ok - but no more then that.

Short stay.

Had to ask for a good room - as the one initially allocated was on the ground floor.

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Mr N. from Dorking
Arrived on: 10-Oct-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average

Functional & convenient airport hotel

A 40 minute wait was required as no room was immediately available despite the late evening check in. We did not seem to be the only ones in this situation. A clean, functional and formulaic hotel, but very convenient for the airport.

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Miss P & Mr L from Surrey
Arrived on: 7-Oct-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good

Convenient, high quality, good security

Great for an overnight stay between flights

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Jaybarn from the Chilterns
Arrived on: 30-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average
Facilities:
Excellent
Excellent

Crowne Plaza Nairobi Airport overnight

The Crowne Plaza Nairobi hotel near the airport was a comfortable and modern place to overnight before our early safari flight the next morning. The rooms were spacious, clean and had all the amenities we need to recover form the long day flight from London.

The staff were very helpful and gave us an upgraded room as our rooms were not both available by the time we arrived. We had been delayed at the airport getting through immigration, with long queues for both e-visas and especially the airport visas line. Note for return visit - it is worth getting the e visas in advance!

Our late dinner at the hotel was part of their 24 hour service - straightforward meal which was perfect for what we needed.

The morning transfer was smooth and everyone was very helpful. Our driver from Southern Cross Safari company was the local agent meeting us; we had a clean, comfortable minibus. We had to keep an eye on which luggage trolley our baggage was being loaded onto because many people were leaving for Wilson Airport to go on safari, or going on other trips to Nairobi, the beach, etc.

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Mr C & Mr K from Oxon
Arrived on: 29-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Poor
Poor
Facilities:
Good
Good

Convenient overnight stop in Nairobi

Good choice for overnight in Nairobi as it is in the airport complex and so avoids a lot of travel hassle. Rooms comfortable and quiet. Avoid the packed breakfast - breakfast in your room by room service is probably a better bet.

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Jane from Colne
Arrived on: 19-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Crowne Plaza Nairobi Airport review

The hotel felt secure with controlled gates baggage and personal scanning and the room was clean and served the purpose.

we had time to kill on our return and went back to the hotel for dinner as we didn't know where else to go.

The meal was okay and we got a lift back to the terminal on their shuttle bus.

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