Crowne Plaza Nairobi Airport

Reviews of Crowne Plaza Nairobi Airport

Good(88%) From 49 travellers
Excellent
24
Good
21
Average
3
Poor
1
Terrible
0
Below are independent comments from 49 of our travellers who have visited Crowne Plaza Nairobi Airport, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Jaybarn from the Chilterns
Arrived on: 30-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average
Facilities:
Excellent
Excellent

Crowne Plaza Nairobi Airport overnight

The Crowne Plaza Nairobi hotel near the airport was a comfortable and modern place to overnight before our early safari flight the next morning. The rooms were spacious, clean and had all the amenities we need to recover form the long day flight from London.

The staff were very helpful and gave us an upgraded room as our rooms were not both available by the time we arrived. We had been delayed at the airport getting through immigration, with long queues for both e-visas and especially the airport visas line. Note for return visit - it is worth getting the e visas in advance!

Our late dinner at the hotel was part of their 24 hour service - straightforward meal which was perfect for what we needed.

The morning transfer was smooth and everyone was very helpful. Our driver from Southern Cross Safari company was the local agent meeting us; we had a clean, comfortable minibus. We had to keep an eye on which luggage trolley our baggage was being loaded onto because many people were leaving for Wilson Airport to go on safari, or going on other trips to Nairobi, the beach, etc.

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Mr C & Mr K from Oxon
Arrived on: 29-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Poor
Poor
Facilities:
Good
Good

Convenient overnight stop in Nairobi

Good choice for overnight in Nairobi as it is in the airport complex and so avoids a lot of travel hassle. Rooms comfortable and quiet. Avoid the packed breakfast - breakfast in your room by room service is probably a better bet.

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Jane from Colne
Arrived on: 19-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Crowne Plaza Nairobi Airport review

The hotel felt secure with controlled gates baggage and personal scanning and the room was clean and served the purpose.

we had time to kill on our return and went back to the hotel for dinner as we didn't know where else to go.

The meal was okay and we got a lift back to the terminal on their shuttle bus.

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Mrs C. from Beaconsfield
Arrived on: 14-Sep-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good

Crowne Plaza Nairobi Airport review

A very brief stay but all staff we came in contact with were very helpful and welcoming. Room comfortable and bathroom clean. Plenty of choice for breakfast. Great location when you fly in one night and have an early for a domestic flight the next morning.

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Mrs P.S. from Baldock
Arrived on: 13-Sep-2018 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average

convenient for one night stopover if early mo

We had to wait while they prepared rooms for air crew who had arrived after us.

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Ms N from London
Arrived on: 23-Aug-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Crowne Plaza Nairobi Airport review

The Crowne Plaza was excellent. I stayed there one night and check in was quick and the room very attractive and comfortable.

I then spent the early evening there waiting for my late flight. They couldn't have been more respectful, friendly and helpful even though I was in grubby safari gear and not an overnight guest (including letting me use their computer to check into BA). My supper in the café was very good.

Spending the spare time there was extremely useful since the hotel is inside the airport's security area so I was able to go through the airport's perimeter security checks outside peak time - once you are in the hotel you just need to use its transfer van (which was easy and reliable) for the few minutes to get to the terminal.

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Miss G. from Newark
Arrived on: 21-Aug-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Crowne Plaza Nairobi Airport review

Really close to the airport. Felt safe and secure.

Rooms/ bathrooms were nicely decorated and clean.

Staff were all very friendly and helpful.

Breakfast buffet was very good with lots to chose from.

Large dinner/room service menu with lots of stuff for vegetarians.

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Mrs S from Leatherhead
Arrived on: 18-Aug-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Crowne Plaza Nairobi Airport review

Room not available until after 11pm which was not ideal due to the early start the next day. However the hotel did offer us dinner 'on the house' whilst we waited.

All staff polite and rooms modern and clean.

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Mrs from Weybridge
Arrived on: 6-Aug-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent

relax after the flight

It was good to reach a nice hotel after the flight

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Mr & Mrs Y from London
Arrived on: 12-Apr-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Lazizi Premiere Hotel review

The Lazizi Premier Airport Hotel is a very good choice in you are arriving late and leaving early.

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