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Traveller reviews

Travel reviews by FR from Australia

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

6

Lodges stayed in

12

Excursions taken

1

My May 2023 trip

Tanzania and 5 other countries between 28 May 2023 and 3 Jul 2023

Trip rating: Excellent
"A few thoughts I had: I think it would be better to have a minimum of 3 nights at each camp or lodge as I found 2 nights was not enough especially as I lost a day due to a flight cancellation/postponement. If I'd had 3 nights at Plantation Lodge I could have still done the Ngorongoro crater safari. I know there are cost implications but in hindsight it is worth it for a better experience. And Plantation Lodge was my favourite accommodation and I only got one night there!

I would also prefer to stay in camps that are not too long a drive from the airstrips. I found more than one hour quite difficult as you just want to get there and it can also be a long drive back to camp after a safari. I would consider this if I was doing another trip.

Needless to say I preferred the luxury camps in Botswana which had a pool and included drinks and laundry, although I realise they cost more, and I did enjoy the other camps which felt closer to the wildlife etc. as a contrast. Paying for drinks and laundry was not expensive so that did not put me off.

The support and help from my Expert Africa agents with the few challenges I encountered was wonderful and
I can't speak highly enough of the quality of your company. Of course I don't know how you compare with others but having met agents from other companies and having feedback from other guests at the camps I felt very glad that I had chosen EA.

Suggestions to help us improve our trips or our service:

Perhaps to warn travellers about the potential for things to go wrong such as flight cancellations and injuries and talk through what to do in these situations. i know this in included in your written material but it is a lot to take in especially when having to get visas and vaccinations in preparation for the trip. I had read the information but still felt stressed when things happened. However your responses were so helpful and reassuring which helped me to calm down. Big thank you to Chris in this regard - I could only nominate one agent above but it is the sign of a good manager/owner to be prepared to step in out of hours to help a client."

Arranged By Maruska AdyeRowe


Shinde Camp

Shinde Camp

"Shinde Camp review"

3 nights Arrived 29 May 2023
"As my first experience of a safari camp this was so impressive, with everything you could want and a high standard. The staff were wonderful and I felt well cared for after my long journey from Australia and throughout my stay. I particularly enjoyed the sundowners, sitting around the fire with a drink before dinner and chatting with other guests, and the laundry service!"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Okuti

Okuti

"Okuti review"

2 nights Arrived 1 Jun 2023
"I loved this camp also for the included drinks and laundry, its setting on the river and lovely room. The staff were also wonderful and I felt well cared for."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Avani Victoria Falls

Avani Victoria Falls

"Avani Victoria Falls review"

1 night Arrived 3 Jun 2023
"This was a lovely hotel only spoiled by receiving the news that my flight from Livingstone to Nairobi had been moved to the next day which mucked up my itinerary causing me stress and extra expense. I was also disappointed that I could not swim as I had left my swimming costume behind at Okuti but I enjoyed sitting by the pool."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Good
Activities
Excellent
Rooms
Good
Food
Excellent
Facilities
Excellent
Crowne Plaza Nairobi Airport

Crowne Plaza Nairobi Airport

"Crowne Plaza Nairobi Airport review"

1 night Arrived 5 Jun 2023
"It was only a short stay but it was relaxing after the stress of the previous day and the service was excellent."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Excellent
Plantation Lodge

Plantation Lodge

"Plantation Lodge review"

1 night Arrived 6 Jun 2023
"I absolutely loved Plantation Lodge and was only sorry that I only had one night there instead of two due to the flight postponement. The grounds were superb, the rooms comfortable and the dinner and breakfast wonderful, as were the staff. If I ever go back (to see the crater) I will definitely stay at least 2 nights here."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Excellent
Safari in Ngorongoro Crater

Safari in Ngorongoro Crater

"Safari in Ngorongoro Crater review"

6 Jun 2023 • All-day excursion

Not applicable as I didn't go there. I flew over it though which was excellent.
Excellent
Lemala Ewanjan

Lemala Ewanjan

"Lemala Ewanjan review"

3 nights Arrived 7 Jun 2023
"This was a great camp only affected by the leg injury I suffered on arrival at the airstrip but my guide and all the staff looked after me so well. Once again I enjoyed that drinks and laundry were included and I loved the relaxed feel of the camp and that the animals were close by. Also loved the 'talking shower'!"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Excellent
Facilities
Good
The Slipway

The Slipway

"The Slipway review"

1 night Arrived 10 Jun 2023
"I loved the location of this hotel although it was a bit far from the airport but it was worth it to be by the sea. The shops and restaurant area had a great atmosphere and I loved the sea view from my room."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Good
Rooms
Excellent
Food
Excellent
Lake Manze Adventure Camp

Lake Manze Adventure Camp

"Lake Manze Adventure Camp review"

3 nights Arrived 11 Jun 2023
"This was a different experience without drinks and laundry included but I was happy to pay as it was not expensive. It was great being so close to the wildlife."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Good
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Good
Mdonya Old River Camp

Mdonya Old River Camp

"Mdonya Old River Camp review"

3 nights Arrived 14 Jun 2023
"I loved this camp and was the only guest there for 2 of the 3 nights. Again it was great to be so close to the wildlife and the staff looked after me well."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Good
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Good
Zanzibar Coffee House

Zanzibar Coffee House

"Zanzibar Coffee House review"

2 nights Arrived 17 Jun 2023
"We loved the architecture and atmosphere of this hotel. Had a great room and loved the rooftop breakfasts. Great location in Stone Town also."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Excellent
Zanzibar Pearl Boutique Hotel

Zanzibar Pearl Boutique Hotel

"Zanzibar Pearl Boutique Hotel review"

4 nights Arrived 19 Jun 2023
"Wonderful in all respects. We loved our room with the view of the beach and sea, excellent meals, friendly and helpful staff and overall relaxing atmosphere. Enjoyed our ngawala sail and spice farm tour."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
City Lodge OR Tambo

City Lodge OR Tambo

"City Lodge OR Tambo review"

2 nights Arrived 1 Jul 2023
"This hotel was so convenient and I was well looked after by the staff with regard to my leg injury eg. moving me to a room closer to the lifts and reception/cafe, giving me directions to the airport medical clinic."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Good
Food
Excellent

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