Travel reviews by FR from Australia

"A few thoughts I had: I think it would be better to have a minimum of 3 nights at each camp or lodge as I found 2 nights was not enough especially as I lost a day due to a flight cancellation/postponement. If I'd had 3 nights at Plantation Lodge I could have still done the Ngorongoro crater safari. I know there are cost implications but in hindsight it is worth it for a better experience. And Plantation Lodge was my favourite accommodation and I only got one night there!

I would also prefer to stay in camps that are not too long a drive from the airstrips. I found more than one hour quite difficult as you just want to get there and it can also be a long drive back to camp after a safari. I would consider this if I was doing another trip.

Needless to say I preferred the luxury camps in Botswana which had a pool and included drinks and laundry, although I realise they cost more, and I did enjoy the other camps which felt closer to the wildlife etc. as a contrast. Paying for drinks and laundry was not expensive so that did not put me off.

The support and help from my Expert Africa agents with the few challenges I encountered was wonderful and
I can't speak highly enough of the quality of your company. Of course I don't know how you compare with others but having met agents from other companies and having feedback from other guests at the camps I felt very glad that I had chosen EA.

Suggestions to help us improve our trips or our service:

Perhaps to warn travellers about the potential for things to go wrong such as flight cancellations and injuries and talk through what to do in these situations. i know this in included in your written material but it is a lot to take in especially when having to get visas and vaccinations in preparation for the trip. I had read the information but still felt stressed when things happened. However your responses were so helpful and reassuring which helped me to calm down. Big thank you to Chris in this regard - I could only nominate one agent above but it is the sign of a good manager/owner to be prepared to step in out of hours to help a client."