Okuti

Reviews of Okuti

Excellent(93%) From 14 travellers
Excellent
11
Good
1
Average
2
Poor
0
Terrible
0
Below are independent comments from 14 of our travellers who have visited Okuti, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mrs & Mr G - Washington
Arrived on: 8-Mar-2018 Stayed for: 3 nights
Overall:
Good
Good
Rooms:
Average
Average
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Okuti review

Okuti was an interesting experience. The staff was very nice and they were very attentive to their guests. We had the experience of having staff members sit on either side of us at lunch and dinner so we really didn't get to mingle with the other guests which was fine but odd. There was a Ker and Downey beverage manager in the 1st evening from Lusaka to see how things were going at the camp. Very nice person to chat with.

Service: was excellent especially our guide. The staff knew all guests by name which was nice.

Food: was excellent as well. There was a huge variety at all meals and eggs to order in the morning. Lunch was a buffet and dinner was wait staff walking around with a plate or bowl to serve the contents with each guest. There was 1 evening when we were told there was kudu fillets for dinner everyone at the table except us were served kudu (one of my husbands favorite fillets). Instead we were served beef. We can only assume that they did not have enough kudu fillets and assumed we wouldn't want kudu? When I asked our guide about it he was not able to respond. Sitting away from the other guests and not receiving what was advertised for dinner was rather off putting.

Activities: the game drives were excellent. Moremi had a large variety of animals as well as birds. Moremi was so diverse in its geographical layout where one minute you were in a woodland and then a huge meadow would open up on the next turn.. We got to see Pel's Fish Eagle and Verreaux's Giant Eagle Owl due to our guide's excellent spotting. Seeing those birds was one of the highlight's of our trip. We also appreciated that there were no night game drives which gave us time between game drive's and dinner. People did dress for dinner with some women wearing dresses.

Facilities: The main lodge and the dining area were very nice. We really appreciated the bar area as it was a serve yourself operation. There was chilled water available to fill our water bottles. There was a refrigerator with bottled water and other beverages which was also self serve. This was the best beverage operation we have ever seen in any lodge we have ever seen and enjoyed the self serve.

Rooms: were adequate. There were 2 wing chairs, which was nice, but they seemed to be covered with wool fabric. They were to hot to sit in very long. The issue we had with our room was that we kept finding animal/insect droppings in one area of our room. We kept cleaning them up and they would reappear. We do not know if they were Gecko, bats or rate droppings. There was something in the ceiling chirping at us when we were using the bathroom area. Also the screen above the door to our room had a large fist size hole in it would allowed things to come inside.

This camp was able to provide car batteries for us to hook up our CPAP machines. It disappeared during the day as they were using it and it returned in the evening. So we were not able to use our CPAPs when taking a nap. There was no distilled water offered.

Just an FYI - There was a guest in camp who was very obnoxious. She wanted the staff to sing and dance every night before dinner was served which also involved getting the rest of the guests to dance to the dinner table. We were embarrassed for the staff because this guest was trying to imitate the dancing and singing done by the staff. She looked ridiculous!

We would recommend this camp to others. However it is not the same quality as a Wilderness camp.

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Stefan from Memphis
Arrived on: 18-Nov-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Unusual architecture

Loved the rooms, very unusual architecture , the outdoor shower was great

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Mr H - Michigan
Arrived on: 2-Oct-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Okuti review

Great experience.

Guiding was great, very flexible and great location.

Rooms were very nice and the staff was great.

They even obtained sun block for us when getting their supplies.

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Mr W. from Altrincham
Arrived on: 6-Jul-2017 Stayed for: 3 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Average
Average
Activities:
Average
Average
Facilities:
Excellent
Excellent

Nice camp - average service

Nice camp, good location - service not as good as in other lodges.
Game viewing and location - very good. Organization, attention to detail, attitude of staff - average at best.
I had a feeling the management of this lodge is more preoccupied with the comfort of the staff then with the guests.
Wasted one day on a trip to a location high the guide did not know. Saw one dead giraffe and got one juvenile elephant pi....d off one the way back.
Next day's was very good - even excellent.
Guide then followed us evening/morning to ensure we tipped him( would have done so anyway)
Got half a breakfast on the second day- then staff took away the plates and disappeared

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Expert Africa comments

We were very disappointed to hear that these travellers didn’t have a good experience with their guide and the staff at Okuti as most of our traveller feedback is generally excellent. We have passed their feedback on to Ker & Downey who were mortified as this isn't Okuti’s normal high standard. They apologise for the underperformance and have taken the appropriate measures to ensure it does not happen again.

Mr. Nick Foster
Arrived on: 25-Sep-2016 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Okuti review

We had slight concerns about Okuti before our visit having been informed that it was in the Moremi National Park, with associated restrictions on activities, and also close to the entrance gate of the park and therefore might be busy. Whilst the range of activities offered was less than at Kanana, we enjoyed an excellent experience at Okuti and it certainly could not be described as a busy location with very few other jeeps sighted during our visit.

We had mentioned in advance that we were interested in birding as well as animals and Solly (a birding expert) was therefore our guide. This worked very well with over 100 different birds sighted as well as wide range of wildlife including leopards, lions, hyenas etc.

The highlight was spending 30 minutes adjacent to a leopard and it's kill.

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Chris and Ammi - California
Arrived on: 23-May-2016 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Number One in Our Safari Book - Moremi Camp

We can't say enough accolades about the staff, the location, the experience, the "so called" tent with Mahogany flooring at Okuti Camp.

We were greeted upon our arrival with Botswana's greatest chorus, the Okuti staff member singing! It may sound cheesy, but the staff were incredible, heartful host who treated us to their traditional culture singing and dancing two of three nights.

One of our most memorable experiences occurred after spotting two leopard cubs later on our morning game drive. Our guide, Chachos, casually told us it was time to head back to lunch, to our surprise. Lunch turned out to be a white linen table set up out in the bush! Absolutely awesome!

Our last night at camp the staff went above and beyond the call of duty to surprise us with yet another incredible dinner feast, Botswana songs and dances. The game viewing was a special experience.

We were fortunate to see and hear lions and leopards, elephants, etc. If we ever return to Botswana, we would go back to Okuti!

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Mr & Mrs A - Hawaii
Arrived on: 20-Sep-2014 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Okuti review

Again just a wonderful place. We loved it. The staff was warm and friendly and our experiences at this camp were excellent.

They prepared a special private dinner for us one night and it was beautifully appointed, decorated and very good. It was such a surprise we were both touched very much by the dinner. It was very romantic and beautifully done.

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Mr & Mrs B - Caldicot
Arrived on: 9-Jun-2014 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Three wonderful nights on the Delta

Another great camp. The accommodation was exceptionally good and the staff's singing - both on our arrival and twice before dinner - was special.

No complaints at all.

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hamfam@comcast.net
Arrived on: 8-May-2014 Stayed for: 3 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Poor
Poor
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Average
Average

Okuti review

Had we stayed at Okuti before Tubu Tree, we might have had a different experience. Because we did not, we kept comparing the two and Okuti came up short on every front. While the design of the buildings is very interesting, innovative, and quite pleasing to the eye, practically, they were a disappointment. We had the two family room units. The bedrooms were extremely hot in the afternoon when we went in to rest (and this was in May.) The "living" part of the room had such subdued lighting that it was impossible to read or play games in there and there was only seating for 3 people so it kind of defeated the purpose of having an area for a family to gather. Another issue was no safe which was awkward as we had so much cash with us. Furthermore the doors had a large wooden key you needed to carry round with you and there was only one so that was inconvenient with 4 adults.

Another issue we had was with the condition of the vehicles. We had several different vehicles over the 4 days and there were numerous problems. One kept stalling continually and we had to push start it. Another had a top that was so low, the men in our group ( one at 6'5", two at 6'2") had to slouch in order not to hit their heads on the bars when we went over bumps. We finally told our driver we needed to have one of the vehicles with a higher top.

The highlights of Okuti were seeing a pack of wild painted dogs, several leopards, a monitor lizard and a pride of lions. Again though, the experience in the public preserve was just not the same. At one point we were even all uncomfortable as it felt as though we were all cornering and corralling a leopard instead of observing it. There were too many vehicles (6 at one point) all trying to get a look and jockeying around for position. Our guide, Nando, did a good job with the circumstances being what they were.

We really enjoyed our final evening which included an amazing singing and dancing performance by the choir and a very special celebratory dinner under the stars for just the 6 of us.

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Expert Africa comments

Had availability allowed for it, these guests would have been booked into Okuti Camp prior to their stay at Tubu Tree Camp. Located in a private reserve instead of a national park, Tubu Tree benefits from an almost exclusive game viewing area. In addition, Tubu Tree has a higher price tag than Okuti Camp, and this is reflected in the camps spacious and very well designed rooms.

Okuti Camp took on board the constructive feedback from these guests and have advised us of the following:
Ker & Downey Botswana would like to thank these guests for their feedback and are happy to see that on the whole they had a great time at Okuti Camp. Ker & Downey Botswana apologizes for the guests having to help start the safari vehicle, this is certainly not the norm. As soon as the radio fault occurred, a technician from Maun was deployed to fix the problem. Unfortunately with the one vehicle having its starting problem attended to, an alternative vehicle with a lower roof had to be used for these guests. Ker & Downey Botswana is in the process of re-fleeting their camps, with the majority of vehicles having already been replaced with a design that offers more height clearance. This will mean that a similar situation is avoided in the future.

Senior management has noted the other comments made by these guests, and these will be addressed as the final touches of Okutis refurbishment are put in place. This includes reviewing the seating areas and the lighting in each room. Steps have also been taken to try and decrease the heat in the rooms during Botswanas hot summer months. Original plastic top wall panels have been replaced with a new technology mesh that is much more breathable for example. Each room also has fans fitted.

Mr & Mrs B - Essex
Arrived on: 24-Jun-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent

Okuti review

robin and mona were the best hosts of the holiday, they gave the extra 10%. they always met you on your return from an activity to ensure you had had a good time. fabulous location beside the water and a beautiful chalet. food was excellent. solly the guide was excellent and made the stay complete. could not have asked for more. our favourite stay of the holiday.

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