Kholle House

Reviews of Kholle House

Good(81%) From 18 travellers
Excellent
6
Good
7
Average
5
Poor
0
Terrible
0
Below are independent comments from 18 of our travellers who have visited Kholle House, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Miss A. from Harrogate
Arrived on: 17-Jan-2018 Stayed for: 1 nights
Overall:
Average
Average
Location:
Poor
Poor
Rooms:
Good
Good
Service:
Good
Good
Food:
Poor
Poor
Activities:
Poor
Poor
Facilities:
Average
Average

Kholle House Review

Nowhere in the trip notes does it advise me that Kholle House does not take credit cards and all items must be paid for in cash. Whilst this was not a problem it was a surprise.

Expert Africa had NOT advised Kholle House that I am Coeliac and required a gluten free diet (despite having said so in my trip notes). This came as a major surprise to them and caused many problems as they had no conception of the requirements and constraints..

They were kind enough to let me leave my main case with them whilst I was away in Chumbe Island for 2 nights. However, when I got back the manager was on her day off and asleep and not to be disturbed. So when I got back around 1030 (the room was not ready for at least another hour which did not help) I did not get my case until 1700. Whilst they did apologise very nicely that was not the point and I was stunned that I could not get my case for 6 hours.

My main day for relaxation was a Sunday. it started well then I found that the management had let 6 local kids in to enjoy the pool. This was a disaster for me - everything got soaked! I retreated to the lovely roof lounge but it most certainly was not what I had envisaged!

Lovely hotel and friendly staff but I will not stay there again.

Did not wander into Stone Town as the hotel is tucked away and I would have got lost! All the little alleys are very confusing and rather intimidating. No maps etc available.

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Expert Africa comments

We are sorry for the experience that this traveller had during her stay at Kholle House. As noted on our website, Kholle House does not currently accept credit cards, however we apologise if this had not been clearly communicated. Expert Africa takes our travellers dietary requirements very seriously, and we always clearly communicate these to the relevant hotels. Kholle House confirmed that they understood her dietary requests, and that she was served a gluten free diet during her stay. We are sorry if she felt that there had been a miscommunication here.

Kholle House have a check in time of 12:00, two hours afters after this traveler arrived at the hotel. All guests have access to the communal areal, including the lounge, pool and verandah at all points, and unfortunately she was required to wait for 45-minutes whilst her room was being prepared. We are sorry for the inconvenience she experienced. Kholle House apologised for the delay in returning her bag to her, and this is not typical practice for the hotel.

We are sorry that her day of rest was disturbed by children playing in the swimming pool. Kholle House confirmed that these were the children of hotel guests, and not local residents. The use of the hotel pool is solely for the use of hotel guests. It is unfortunate that this was not the relaxing setting she was hoping for, however the hotel can not restrict how the pool is used by its guests.

The H family from London
Arrived on: 11-Sep-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kholle House review

Charming small hotel, very characterful and furnished beautifully. Helpful and accommodating staff.

The small swimming pool was very welcome after exploring Stone Town and it was lovely sitting up in the roof top area as the sun went down.

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Mr and Mrs D Surrey
Arrived on: 17-Jul-2015 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Good
Good
Facilities:
Good
Good

A wonderful architectural building

We had two nights at Kholle House, and the accommodation was excellent. Beautiful rooms with interesting brick built bath, and enviable water pressure. Nicely air conditioned rooms, interesting mattress and beautifully made beds daily. Very close to the mosque, so be prepared for 4 o'clock awakenings.

Nicely located on the edge of Stone Town, but an easy walk into the central hubbub. Turn left or right out of the House and wander aimlessly amongst the narrow streets, greeted by very friendly locals, young or old.

We were there for the last day of Ramadan, and also for the start of Eid which was great to witness.

Unfortunately the staff at Kholle House were indifferent bordering on rude and unfriendly. The only place where my Swahili was ignored and possibly ridiculed. It seemed an effort for them to serve us breakfast, and their attitude was generally apathetic. We asked for refreshments on arrival and this was awkwardly and begrudgingly delivered to our room.

I know it was Ramadan, but if you are running a guest house and accommodating non-muslims, Western beliefs should still be respected, especially when the guest is paying.

Architecturally the building has been beautifully restored. The swimming pool was an added bonus, and beautifully clear and well managed. The 360 degree views of Stone town from the roof top area were stunning and it is just a shame that we didn't feel able to relax and enjoy our stay as the staffs' religious views were overwhelmingly made clear, and we didn't seem welcome.


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Mr R Northampton
Arrived on: 8-Jul-2015 Stayed for: 3 nights
Overall:
Good
Good
Location:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Kohl House review

Stylish hotel - good decor and nice food. Good service.

A little on the rustic side perhaps, but very authentic (with welcome addition of AC!)

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The C family from Colorado
Arrived on: 29-Jun-2015 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good

Overnight in Stone Town

The Kholle House was very functional for our needs and the rooms were definitely fitting with the local culture. We had only a short time to spend in Stone Town, arriving in the early afternoon and departing for the airport at 3:30 am. The hotel staff was very accommodating with our early departure, even providing a light breakfast.

I arranged a guided city tour through the hotel concierge. Good thing, or we would have been completely lost. As it was, we were just overwhelmed. The sights, sound and smells of the local market. The weight of the historic slave market. The narrow, winding streets, some only as wide as a sidewalk. The call to prayer booming from the loud speakers atop the many mosques. The heat and humidity. The beckoning of shop keepers. The chaos.

I am grateful for the experience, but I am glad it was only one day. I was eager to return to the tranquility of the bush.





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Charles Plowdog from Sydney
Arrived on: 15-Sep-2014 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Average
Average

The triumph of style over substance

Looked good, beautiful building but it didn't really work.

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Mr & Mrs CD - London
Arrived on: 22-Jul-2014 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Average
Average

Stone Town hotel

The hotel was friendly and quirky because of its history. We were only in Stone Town for one night so this suited us fine.

Good location near the sea front and a short walk to the main attractions.

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MS R & Mr D - Bristol
Arrived on: 4-Mar-2014 Stayed for: 4 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average
Facilities:
Good
Good

Kholle House city centre

Kholle House was a perfect location for us - towards the edge of the old town, rather than in the midst of the warren of streets/alleyways, meant that w could always find it without getting stressed out, even late at night. The swimming pool also provided welcome relief from the heat and meant we could relax even during the urban part of our holiday.

Our room (number 24) was at the top of the building which gave us access to cooler breezes, and easy access to both roof terraces. The last set of steps up to the third floor were particularly steep and I think guests should be warned of that in advance (witnessed an older couple really struggling to climb the stairs).

Our main disappointment was that even though we had booked their honeymoon package the fact that we were on our honeymoon was never once mentioned nor acknowledged. Having said that, the staff were helpful when we needed to find a pharmacy. Overall I would say staff were 'helpful' rather than 'attentive'.

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Ms C. from Vista
Arrived on: 22-Feb-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good

Quaint Kholle House

This was a small, cozy hotel located right in Stone Town which is a converted old residence of a sultan's daughter. I loved the old touches such as the old tiles.

Thank god they had a/c in our room as the weather was quite hot and humid in February. Zanzibar provides an interesting history of the influence of various European countries over time and the sad look at it's role in the slave trade. Shopping can be fun at the little shops but the narrow streets are stiflingly hot.

I would go to Memories of Zanzibar and Zanzibar Gallery on Kenyatta Road for a nice selection and good prices. Drinks at sunset at the Serena was magnificent with the Dhows in the foreground. You'll impress your friends with amazing photos of that scene!

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Miss L. from Bedford
Arrived on: 19-Oct-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Good stay at Kholle House

We stayed at Kholle House for one night (bed & breakfast) which completed our holiday to Tanzania. We did this so that we could spend some time in Stonetown. Although we were not overly impressed with Stonetown itself, we feel happy to have experienced a stay here and Kholle House was centrally situated for this.

The room accomodated all our needs, however we did not have the "best" nights sleep. We were kept awake by loud music coming from a local italian restaurant until 2.30am. Although understandable and unavoidable, we were also awoken by sounds from a cockerel and the local mosque.

For our final day, we had arranged 2 trips out & around Stonetown. As check out was at 10.30am, the hotel did kindly keep our bags locked away and also let us use a room to freshen up before leaving for the airport later that day.

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