Zanzibar Palace Hotel

Reviews of Zanzibar Palace Hotel

Good(90%) From 42 travellers
Excellent
26
Good
12
Average
3
Poor
1
Terrible
0
Below are independent comments from 42 of our travellers who have visited Zanzibar Palace Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms J. from Denmark
Arrived on: 3-Nov-2016 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good

Zanzibar Palace Hotel review

The Zanzibar Palace Hotel is a very pleasant, atmospheric hotel.

We enjoyed our stay there & found the personnel very obliging & friendly.

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Mr/Ms S from Seattle, WA
Arrived on: 28-Sep-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Facilities:
Average
Average

Zanzibar Palace Hotel Review

Zanzibar Palace Hotel is on the edge of Stone Town (the older portion of Zanzibar Town). It is convenient to the harbor and many popular sites in Stone Town are within easy walking distance. The hotel offers breakfast along with the room: a choice of typical egg and meat choices, some fruit, juices, breads and coffee/tea. With the many restaurants in the area, we did not have other meals there, although lunch and dinner were available.

The room we had, the Sultana, was charming and the air conditioner made it comfortable with the outside temperature very warm and humid. We also complement the service staff at the front desk for their very warm welcome and helpful assistance with various questions that came up during our stay.

Our only disappointment was the first room we were assigned, a "luxury" room (called "Nadia", I believe). This room, on a lower floor, is a very dark and tiny room with a small double bed. For $250 U.S. per night, it was completely unsatisfactory for the two of us, who were anticipating a relaxing haven for several days. After complaining, we were able to 'upgrade' to the Sultana room, which is a larger room on an upper floor. In hindsight, we may have been able to arrange nicer accommodations for a better price if we had done more research ourselves, comparing hotels in the area.

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Ms M from Bahrain
Arrived on: 22-Sep-2015 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Good
Good

Good location, clean hotel, friendly staff

A lovely hotel located within the little alleyways of Stone Town.

The rooms are very clean and charmingly decorated as well. We spent most of our time roaming the streets of Stone Town to which the hotel is very informative and helpful in showing you how to get around.

Unfortunately, our stay was vey short-lived but the staff went out of their way to even pack us a to-go breakfast box each to have on our journey home :-)

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Dr P. from Gloucestershire
Arrived on: 27-Jan-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

Zanzibar Palace Hotel review

A warm welcome with excellent food and personal service.

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Mr & Mrs O from Cranfield
Arrived on: 8-Mar-2013 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Excellent
Excellent
Activities:
Poor
Poor
Facilities:
Good
Good

Zanzibar Palace Hotel review

Great hotel. Lovely people. Food and room was very special.

I would have scored higher and recommended but I was charged to use my card. Not good for a hotel. Not happy. Shame. If the management could change this

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Mr & Mrs C - honeymooners, London
Arrived on: 29-Sep-2012 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Facilities:
Average
Average

Zanzibar Palace Hotel review

Zanzibar Palace did seem very tired and in need of some re-decoration. It didn't look like it had been touched in about 20 years and it just seemed an oddly put together hotel.

Certainly not close to the standard of anywhere else we stayed

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Expert Africa comments

The Zanzibar Palace is styled in the fashion of faded grandeur of times gone by - the aim is to look antiqued. However we have passed these comments on to the Zanzibar Palace, so as to ensure that this style hasnt spilled over into lack of care and attention to detail.

Mr R & Ms J from London
Arrived on: 28-Jul-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Nice friendly hotel, bit old fashioned for us

This was a really nice hotel and the staff there were very nice and made a real effort to make our last stop on honeymoon special, but the decor itself wasn't quite our thing.

Having said that the main thing we wanted from Stone Town was a good tour and the tour guide we had was excellent.

There were good bits of the hotel - a nice freestanding bath in the suite we were in, nice beds and good roof top views, but we did see some more modern hotels in Stone Town - Mashariki Palace I think was one - which seemed a bit more special.

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Mr L & Ms F from Chelmsford
Arrived on: 14-Jun-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Zanzibar Palace hotel

Great rooms, great details and a real character hotel

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Ms O & Mr T from Herts
Arrived on: 24-Feb-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Zanzibar Palace Hotel

Beautifully decorated room and well located within Stone Town. We had the Arabica suite which had a small outside balcony.

Very attentive and pleasant service, especially front desk and at breakfast. The only drawback would be the stairs, as Arabica is at the top of the building. We are relatively fit and only middle aged. An older or less fit couple might find the steep stairs more of a problem.

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Mr O from Divonne-Les-Bains, France
Arrived on: 4-Nov-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Average
Average
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

We loved our 'Arabica' suite, even though we feel we did no spend enough time in it to do it justice! We only had a day and a half in Stonetown and so many things to see... The hotel is well located, but as we have found out, nothing is ever far in Stonetown, it is just a question of finding your way around!

Owners and staff were very pleasant and efficient. The hotel if full of character and takes you back in the days of the Sultans, with wifi, flat-screen TVs and DVD players as a bonus! ;-)

We really enjoyed our short stay in Stonetown (after the initial culture shock!) and were very pleased with our choice of hotel.

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