Reviews of Zanzibar Palace Hotel
Wildlife sightings and reviews
51 independent comments and wildlife information from our travellers who have visited Zanzibar Palace Hotel and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr & Mrs C
Bicester
"Old and new in perfect harmony"
2 nights Arrived 24 Aug 2011
"A beautiful and extremely well run (by a Dutch couple) small boutique hotel.
The location is just a short walk away from all the sights and sounds of Stone Town yet easily accessible by vehicle. There are lit streets around meaning it is safe to walk to and from the hotel at night.
Each room is individually decorated. We stayed in a deluxe room on the top, fourth, floor which involved a steep climb up the narrow stairs but was well worth it for the views and excercise! It really was luxurious with everything needed and more, including balcony, fan, aircon, in room safe, mosquito net over the large hand carved bed, wardrobe, hot shower, dual sinks, wifi, tv and dvd player. You can even borrow a laptop.
Small restaurant serves great food from a small menu and there's also a small bar. Games and books available.
We'd definately recommend asking the staff to organise a walking tour with a registered guide.
A great way to ease back into reality after a safari and beach stay. We'd not seen a newspaper, heard the radio, seen tv, received/sent any emails or texts etc. in two weeks which was bliss.
Highlly recommended for a few nights in Stone Town to experience the history and cultre whilst either acclimitising to Tanzania or preparing for a return to home." See all these reviews: 6n in Tanzania; 5n in Zanzibar
The location is just a short walk away from all the sights and sounds of Stone Town yet easily accessible by vehicle. There are lit streets around meaning it is safe to walk to and from the hotel at night.
Each room is individually decorated. We stayed in a deluxe room on the top, fourth, floor which involved a steep climb up the narrow stairs but was well worth it for the views and excercise! It really was luxurious with everything needed and more, including balcony, fan, aircon, in room safe, mosquito net over the large hand carved bed, wardrobe, hot shower, dual sinks, wifi, tv and dvd player. You can even borrow a laptop.
Small restaurant serves great food from a small menu and there's also a small bar. Games and books available.
We'd definately recommend asking the staff to organise a walking tour with a registered guide.
A great way to ease back into reality after a safari and beach stay. We'd not seen a newspaper, heard the radio, seen tv, received/sent any emails or texts etc. in two weeks which was bliss.
Highlly recommended for a few nights in Stone Town to experience the history and cultre whilst either acclimitising to Tanzania or preparing for a return to home." See all these reviews: 6n in Tanzania; 5n in Zanzibar
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Activities:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Mr R & Miss B
London
"Zanzibar Palace Hotel review"
1 night Arrived 19 Aug 2011
"Very helpful and friendly owner who gave us lots of information about what to do in Stone Town.
Room was impressively sized and appointed." See all these reviews: 8n in Zanzibar; 3n in Tanzania
Room was impressively sized and appointed." See all these reviews: 8n in Zanzibar; 3n in Tanzania
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Facilities:
Excellent
Rooms:
Excellent
Food:
Good
Mr McD
Bournemouth
"Zanzibar Palace Hotel review"
1 night Arrived 13 Aug 2011
"Wonderful counterpoint to the luxury beach and safari hotels.
I loved the hubub and the rooftop room was perfect ... glad we had help with the bags!
Dinner was lovely and special thanks to the Night Porter who kept us comfortable with Breakfast at 0430!" See all these reviews: 8n in Zanzibar; 3n in Tanzania
I loved the hubub and the rooftop room was perfect ... glad we had help with the bags!
Dinner was lovely and special thanks to the Night Porter who kept us comfortable with Breakfast at 0430!" See all these reviews: 8n in Zanzibar; 3n in Tanzania
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Facilities:
Excellent
Rooms:
Excellent
Food:
Excellent
The A Family
Hassocks
"Zanzibar Palace Hotel review"
2 nights Arrived 24 Jun 2011
"This is not a great hotel.
The rooms are dark, have horrible scratchy fabric on the beds, no chairs to sit on and the bathroom was not very clean, the bath was rank. All very dull and below par.
Very disappointing after our wonderful experiences on safari and in Zamzibar." See all these reviews: 8n in Tanzania; 2n in Zanzibar
The rooms are dark, have horrible scratchy fabric on the beds, no chairs to sit on and the bathroom was not very clean, the bath was rank. All very dull and below par.
Very disappointing after our wonderful experiences on safari and in Zamzibar." See all these reviews: 8n in Tanzania; 2n in Zanzibar
Experience Report
Overall Rating:
Poor
Location:
Poor
Service:
Poor
Rooms:
Poor
Food:
Average
Feedback Response
We were concerned to hear such negative comments from these travellers, because this hotel usually gets consistently high reviews. We may have failed to explain the typical Zanzibari style and character found in most of Stone Town’s boutique hotels - which are often decorated with of heavy dark furniture and fabrics, and polished stone. The result is usually very authentic, although it can feel quite dark, especially if the sun isn’t consistently shining.
We passed these comments to the lodge and the director, Frans, was clearly surprised and upset. He said that he was very sorry that these travellers hadn’t raised any of the issues with him, while they were there. If they’d been raised at the time, he would then have then had a chance to check the cleanliness of the rooms; make sure the bath had been polished; and remove the bed’s decorative but harsh and scratchy throw; and provide additional chairs to add to the Baraza sofa in the corner.
We think that the Zanzibar Palace was a bad match for these travellers – and we’re sorry we got it wrong. Meanwhile Frans tells us that he has organised a staff meeting to discuss these issues – and we will continue to monitor the hotel’s feedback closely.
We passed these comments to the lodge and the director, Frans, was clearly surprised and upset. He said that he was very sorry that these travellers hadn’t raised any of the issues with him, while they were there. If they’d been raised at the time, he would then have then had a chance to check the cleanliness of the rooms; make sure the bath had been polished; and remove the bed’s decorative but harsh and scratchy throw; and provide additional chairs to add to the Baraza sofa in the corner.
We think that the Zanzibar Palace was a bad match for these travellers – and we’re sorry we got it wrong. Meanwhile Frans tells us that he has organised a staff meeting to discuss these issues – and we will continue to monitor the hotel’s feedback closely.
Mr E & Ms W
Uk
"Zanzibar Palace Hotel review"
1 night Arrived 21 Dec 2010
"A very beautiful and atmospheric hotel - the room was huge with a quite spectacular bathroom. It is well located and the staff were extremely helpful.
We didn't eat lunch or dinner at the hotel but breakfast was very pleasant." See all these reviews: 6n in Tanzania; 5n in Zanzibar
We didn't eat lunch or dinner at the hotel but breakfast was very pleasant." See all these reviews: 6n in Tanzania; 5n in Zanzibar
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Rooms:
Excellent
Food:
Good
Mr & Mrs S
Rickmanswo
"Zanzibar Palace Hotel review"
2 nights Arrived 22 Sep 2010
"We had a very spacious room with large ensuite facility, extremely comfortable beds. Reception staff extremely helpful, good location - in all, very good value.
Zanzibar Palace Hotel is in a good central location, very helpful reception and the rooms were spacious, comfortable and extremely good value.
Would recommend." See all these reviews: 7n in Zanzibar; 5n in Tanzania
Zanzibar Palace Hotel is in a good central location, very helpful reception and the rooms were spacious, comfortable and extremely good value.
Would recommend." See all these reviews: 7n in Zanzibar; 5n in Tanzania
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Good
Rooms:
Good
The W family
Ireland
"Zanzibar Palace Hotel review"
1 night Arrived 17 Jul 2010
"Very courteous and helpful staff during our short stopover here."
See all these reviews: 6n in Tanzania; 5n in Zanzibar
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Facilities:
Excellent
Mr & Mrs W
Devon
"Zanzibar Palace Hotel review"
2 nights Arrived 10 Mar 2010
"We were glad to have air conditioning at the Zanzibar Palace Hotel. Friendly helpful management and staff
The weather felt so much hotter in Stone Town.
The room was very comfortable. The food was very good." See all these reviews: 6n in Zanzibar; 4n in Tanzania
The weather felt so much hotter in Stone Town.
The room was very comfortable. The food was very good." See all these reviews: 6n in Zanzibar; 4n in Tanzania
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Mr S & Miss G
London
"Perfect place to end a holiday."
1 night Arrived 13 Feb 2010
"Stayed for one night only. Beuatiful room,, great place to end the holiday."
See all these reviews: 5n in Zanzibar; 4n in Tanzania
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Rooms:
Excellent
Mr & Mrs D
Vanbrugh
"Zanzibar palace hotel review"
1 night Arrived 13 Oct 2009
"Beautiful hotel, lovely staff, good location, lovely lunch.
Couldnt have been better" See all these reviews: 7n in Tanzania; 7n in Zanzibar
Couldnt have been better" See all these reviews: 7n in Tanzania; 7n in Zanzibar
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Facilities:
Excellent
Rooms:
Excellent
Food:
Excellent
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