Zanzibar Palace Hotel

Reviews of Zanzibar Palace Hotel

Good(90%) From 40 travellers
Excellent
25
Good
11
Average
3
Poor
1
Terrible
0
Below are independent comments from 40 of our travellers who have visited Zanzibar Palace Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr R & Miss B from London
Arrived on: 19-Aug-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

Very helpful and friendly owner who gave us lots of information about what to do in Stone Town.

Room was impressively sized and appointed.

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Mr McD from Bournemouth
Arrived on: 13-Aug-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

Wonderful counterpoint to the luxury beach and safari hotels.

I loved the hubub and the rooftop room was perfect ... glad we had help with the bags!

Dinner was lovely and special thanks to the Night Porter who kept us comfortable with Breakfast at 0430!

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The A Family from East Sussex
Arrived on: 24-Jun-2011 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Poor
Poor
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Average
Average

Zanzibar Palace Hotel review

This is not a great hotel.

The rooms are dark, have horrible scratchy fabric on the beds, no chairs to sit on and the bathroom was not very clean, the bath was rank. All very dull and below par.

Very disappointing after our wonderful experiences on safari and in Zamzibar.

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Expert Africa comments

We were concerned to hear such negative comments from these travellers, because this hotel usually gets consistently high reviews. We may have failed to explain the typical Zanzibari style and character found in most of Stone Town’s boutique hotels - which are often decorated with of heavy dark furniture and fabrics, and polished stone. The result is usually very authentic, although it can feel quite dark, especially if the sun isn’t consistently shining.

We passed these comments to the lodge and the director, Frans, was clearly surprised and upset. He said that he was very sorry that these travellers hadn’t raised any of the issues with him, while they were there. If they’d been raised at the time, he would then have then had a chance to check the cleanliness of the rooms; make sure the bath had been polished; and remove the bed’s decorative but harsh and scratchy throw; and provide additional chairs to add to the Baraza sofa in the corner.

We think that the Zanzibar Palace was a bad match for these travellers – and we’re sorry we got it wrong. Meanwhile Frans tells us that he has organised a staff meeting to discuss these issues – and we will continue to monitor the hotel’s feedback closely.

Mr E & Ms W - honeymooners from London
Arrived on: 21-Dec-2010 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Zanzibar Palace Hotel review

A very beautiful and atmospheric hotel - the room was huge with a quite spectacular bathroom. It is well located and the staff were extremely helpful.

We didn't eat lunch or dinner at the hotel but breakfast was very pleasant.

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Mr & Mrs S - Herts
Arrived on: 22-Sep-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good

Zanzibar Palace Hotel review

We had a very spacious room with large ensuite facility, extremely comfortable beds. Reception staff extremely helpful, good location - in all, very good value.

Zanzibar Palace Hotel is in a good central location, very helpful reception and the rooms were spacious, comfortable and extremely good value.

Would recommend.

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The W family from Co. Clare
Arrived on: 17-Jul-2010 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

Very courteous and helpful staff during our short stopover here.

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Mr and Mrs W from Devon
Arrived on: 10-Mar-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

We were glad to have air conditioning at the Zanzibar Palace Hotel. Friendly helpful management and staff

The weather felt so much hotter in Stone Town.

The room was very comfortable. The food was very good.

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Mr S & Miss G - London
Arrived on: 13-Feb-2010 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent

Perfect place to end a holiday.

Stayed for one night only. Beuatiful room,, great place to end the holiday.

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Mr & Mrs D - on honeymoon from London
Arrived on: 13-Oct-2009 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Zanzibar palace hotel review

Beautiful hotel, lovely staff, good location, lovely lunch.

Couldnt have been better

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Dr. M & Dr. Y - Richmond
Arrived on: 19-Sep-2009 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Zanzibar Palace Hotel review

Expert Africa suggested The Zanzibar Palace Hotel for our night in Stonetown and it proved an excellent choice.

We were not there long enough to really appreciate it but our room was superb, with the highlight a roof top bathroom and veranda from which we watched the sun go down. An excellent dinner was served in the hotel and they went out of the way to make sure breakfast was available before we left at 5.30am.

We would highly recommend.

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