Zanzibar Palace Hotel

Reviews of Zanzibar Palace Hotel

Good(90%) From 45 travellers
Excellent
27
Good
14
Average
3
Poor
1
Terrible
0
Below are independent comments from 45 of our travellers who have visited Zanzibar Palace Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr L & Ms F from Chelmsford
Arrived on: 14-Jun-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Zanzibar Palace hotel

Great rooms, great details and a real character hotel

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Ms O & Mr T from Herts
Arrived on: 24-Feb-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Zanzibar Palace Hotel

Beautifully decorated room and well located within Stone Town. We had the Arabica suite which had a small outside balcony.

Very attentive and pleasant service, especially front desk and at breakfast. The only drawback would be the stairs, as Arabica is at the top of the building. We are relatively fit and only middle aged. An older or less fit couple might find the steep stairs more of a problem.

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Mr O from Divonne-Les-Bains, France
Arrived on: 4-Nov-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Average
Average
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

We loved our 'Arabica' suite, even though we feel we did no spend enough time in it to do it justice! We only had a day and a half in Stonetown and so many things to see... The hotel is well located, but as we have found out, nothing is ever far in Stonetown, it is just a question of finding your way around!

Owners and staff were very pleasant and efficient. The hotel if full of character and takes you back in the days of the Sultans, with wifi, flat-screen TVs and DVD players as a bonus! ;-)

We really enjoyed our short stay in Stonetown (after the initial culture shock!) and were very pleased with our choice of hotel.

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Dr & Mrs H from Worcestershire
Arrived on: 25-Oct-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Zanzibar Palace Hotel review

We chose to end our stay in Tanzania in Zanzibar instead of spending a night in Dar es Salaam and it was well worth the extra short plane hop. We had just enough time to explore and get lost in Stone Town - a fascinating place.

The Zanzibar Palace lived up to its reputation - a beautiful room with enormous bath, excellent service and the best meal of the holiday.

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Mr & Mrs C from Bicester
Arrived on: 24-Aug-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Old and new in perfect harmony

A beautiful and extremely well run (by a Dutch couple) small boutique hotel.

The location is just a short walk away from all the sights and sounds of Stone Town yet easily accessible by vehicle. There are lit streets around meaning it is safe to walk to and from the hotel at night.

Each room is individually decorated. We stayed in a deluxe room on the top, fourth, floor which involved a steep climb up the narrow stairs but was well worth it for the views and excercise! It really was luxurious with everything needed and more, including balcony, fan, aircon, in room safe, mosquito net over the large hand carved bed, wardrobe, hot shower, dual sinks, wifi, tv and dvd player. You can even borrow a laptop.

Small restaurant serves great food from a small menu and there's also a small bar. Games and books available.

We'd definately recommend asking the staff to organise a walking tour with a registered guide.

A great way to ease back into reality after a safari and beach stay. We'd not seen a newspaper, heard the radio, seen tv, received/sent any emails or texts etc. in two weeks which was bliss.

Highlly recommended for a few nights in Stone Town to experience the history and cultre whilst either acclimitising to Tanzania or preparing for a return to home.

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Mr R & Miss B from London
Arrived on: 19-Aug-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

Very helpful and friendly owner who gave us lots of information about what to do in Stone Town.

Room was impressively sized and appointed.

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Mr McD from Bournemouth
Arrived on: 13-Aug-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Zanzibar Palace Hotel review

Wonderful counterpoint to the luxury beach and safari hotels.

I loved the hubub and the rooftop room was perfect ... glad we had help with the bags!

Dinner was lovely and special thanks to the Night Porter who kept us comfortable with Breakfast at 0430!

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The A Family from East Sussex
Arrived on: 24-Jun-2011 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Poor
Poor
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Average
Average

Zanzibar Palace Hotel review

This is not a great hotel.

The rooms are dark, have horrible scratchy fabric on the beds, no chairs to sit on and the bathroom was not very clean, the bath was rank. All very dull and below par.

Very disappointing after our wonderful experiences on safari and in Zamzibar.

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Expert Africa comments

We were concerned to hear such negative comments from these travellers, because this hotel usually gets consistently high reviews. We may have failed to explain the typical Zanzibari style and character found in most of Stone Town’s boutique hotels - which are often decorated with of heavy dark furniture and fabrics, and polished stone. The result is usually very authentic, although it can feel quite dark, especially if the sun isn’t consistently shining.

We passed these comments to the lodge and the director, Frans, was clearly surprised and upset. He said that he was very sorry that these travellers hadn’t raised any of the issues with him, while they were there. If they’d been raised at the time, he would then have then had a chance to check the cleanliness of the rooms; make sure the bath had been polished; and remove the bed’s decorative but harsh and scratchy throw; and provide additional chairs to add to the Baraza sofa in the corner.

We think that the Zanzibar Palace was a bad match for these travellers – and we’re sorry we got it wrong. Meanwhile Frans tells us that he has organised a staff meeting to discuss these issues – and we will continue to monitor the hotel’s feedback closely.

Mr E & Ms W - honeymooners from London
Arrived on: 21-Dec-2010 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Zanzibar Palace Hotel review

A very beautiful and atmospheric hotel - the room was huge with a quite spectacular bathroom. It is well located and the staff were extremely helpful.

We didn't eat lunch or dinner at the hotel but breakfast was very pleasant.

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Mr & Mrs S - Herts
Arrived on: 22-Sep-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good

Zanzibar Palace Hotel review

We had a very spacious room with large ensuite facility, extremely comfortable beds. Reception staff extremely helpful, good location - in all, very good value.

Zanzibar Palace Hotel is in a good central location, very helpful reception and the rooms were spacious, comfortable and extremely good value.

Would recommend.

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