Travel reviews

Travel reviews by Mrs CL from Alberta


Wonderful experience.Will recommend to others

On this trip, I visited Botswana & Zimbabwe between 19-Oct-2017 and 20-Oct-2017 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Our trip was wonderful and organized well by Justin (in California). He had suggested the order in which we should do this trip and i completely agree with his recommendations.

While at Kanana, "Doctor" our guide asked why i had requested him, and i told him i did not, but apparently Justin had put in a request that Doctor be our guide when he made our reservation, and for that i am extremely grateful to Justin.

Having never heard of Expert Africa before, i was quite nervous about all arrangements, but from the first transfer i quickly learned i had nothing to be concerned about. A truly first class organization that i will not hesitate to recommend.

Suggestions to help us improve our trips or our service:

Continue to encourage your staff to visit the properties because their feedback is how we made our selections.

Feedback response

We’re really pleased that you have appreciated the value of the detailed travel research that Justin, and the rest of our team, do in Africa. It’s a vital part of organising really great trips.

Our business started in 1994 and grew out of a passion for travel and Africa. So we try to employ team members who love travel, and love Africa – then we give them lots of time to research and explore and concentrate on individual countries in which they can really become ‘experts’ in their own right.

Each of our ‘experts’ usually spends at least four weeks of fully-paid research time in Africa, seeing the areas and lodges to which we send our travellers. We encourage them to see these places in detail, and as independently as possible; not just skimming over them. So we get to know all of the options, not just a few.

We think that this really makes a difference – and we’re delighted to you agree.

I stayed at and have reviewed:

Place Overall rating
Victoria Falls Hotel, Zimbabwe
19-Oct-2017 review: Very Comfortable and great proximity to Falls
ExcellentExcellent
Chobe Elephant Camp, Botswana
21-Oct-2017 review: Authentic Experience with great guide
ExcellentExcellent
Kanana, Botswana
23-Oct-2017 review: Outstanding Property, Guides and activities
ExcellentExcellent