Victoria Falls Hotel

Reviews of Victoria Falls Hotel

Excellent(93%) From 55 travellers
Excellent
40
Good
12
Average
3
Poor
0
Terrible
0
Below are independent comments from 55 of our travellers who have visited Victoria Falls Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Dr K and Mr M - Australia
Arrived on: 17-Nov-2015 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Good
Good
Facilities:
Excellent
Excellent

Victoria Falls Hotel review

Overall, we were somewhat disappointed with Victoria Falls Hotel. When we arrived, the check-in desk was busy with another couple, so the manager (presumably) suggested we wait at the terrace to be introduced to the hotel. We had waited about 25 minutes before feeling we should return to the lobby and find out what was happening. Distractedly, he told us he'd be there in a moment.

About 5 minutes later, he came out. However, when we said we would only be staying one night, and had plans for the evening, he quickly curtailed the conversation and returned to the lobby. We were told nothing - not a room number, nothing about breakfast or anything about the hotel. It seemed the only interest was upselling tours or other activities, and since we were unable to partake, there seemed to be no interest in making us feel welcome.

That said, the hotel is extremely impressive and a historical icon. The grounds are beautiful and well-maintained, and the facilities such as the swimming pool are also pretty great. However it was difficult to get past the initial impression of being made to feel unwelcome.

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Mr P Spencer
Arrived on: 14-Nov-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Beautiful old British colonial hotel.

Excellent service, wonderful food and great cocktails. Also positioned only 10 minutes walk from the falls.

Highly recommended.

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Mr & Mrs Y. from London
Arrived on: 16-Oct-2015 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Victoria Falls Hotel review

I'm glad we were booked into a 'deluxe' room in the stables block, because the standard rooms in the main building were very small and cramped.

Superb breakfasts, excellent value light lunches at the swimming pool.

10 minutes walk to the falls.

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Mr & Mrs Webley - Dorset
Arrived on: 5-Oct-2015 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Haven of Tranquility in Victoria Falls

From the welcome at the door of the hotel by Duli, the bell captain, to our departure for Botswana everything at Victoria Falls Hotel was well-organised and charming. The whole hotel is furnished and decorated in a comfortable Edwardian colonial style with lots of quiet and cool seating areas, ceiling fans making a light breeze and fascinating period pictures and cartoons in the corridors. The style seems to be more British than anywhere found in Britain, albeit in deepest Africa. The smiling, polite and friendly staff couldn't do enough for us- always a friendly African-style greeting.

Our room was Central Deluxe, well-located and quiet (except for air conditioning which was a noisy wall-mounted unit). Some of the bathroom fittings and decor are a little tired but this added to the charm of staying in the past.

There are three choices for dining. The dress code in the Livingstone Restaurant is shirt and trousers - no shorts, t-shirts or jeans but they do not require ties and jackets or black tie as some other travellers expected. We enjoyed the 7 course tasting menu which was very reasonably priced and expertly served.

High tea on the Spencer Terrace is a real treat with great views of the bridge between Zimbabwe and Zambia and the spray from the falls. It's a huge meal with sandwiches, cakes and scones with jam and cream - very British. They also serve light meals including burgers, salads, pasta dishes, sandwiches at lunch-time and evening. Everything was very reasonably priced.

The Jungle Junction is an outside restaurant where you get breakfast every day (breakfast is included in the room price). There is a great choice for breakfast with freshly cooked eggs and hot and cold food, fruit, bread, cereals, etc. In the evening the restaurant is open from 7 pm with a show at 7.30 to 8.15. The dinner menu is buffet style but we enjoyed excellent beef sirloin and quite a varied choice. The show was carried out with energy but was a bit disappointing.

The hotel grounds are extensive and attractive with wildlife wandering around including vervet monkeys, a family of banded mongoose and warthogs. The hotel has a private gate and track down to the Victoria Falls park entrance which is quite a short-cut. We were accompanied by a security guard from the hotel who advised on politely turning down offers from itinerant vendors and gave re-assurance about animals - there were fresh elephant droppings on the track but we did not see any.

The small town of Victoria Falls is a short walk from the hotel but there's not much there apart from a few gift shops, banks and tourist agencies.

We would definitely return and stay again at the Victoria Falls Hotel.

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Mr and Mrs W Devon
Arrived on: 4-Oct-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good

Victoria Falls Hotel review

What a location.

The service and food was spoilt on the first night, second day used Livingstone Room excellent service and food, like chalk and cheese from the two days

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Mr & Mrs L from France
Arrived on: 22-Sep-2015 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Comfortable stopover at Vic Falls Hotel

Well worth breaking the long journey from home before driving into Hwange.

Olde Worlde atmosphere with good service and food. Short walk to Victoria Falls National Park which is questionable value at $30 per person in September/October unless you are desperate to see a partial waterfall.

Hotel pool was most welcome for some early morning exercise.

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Mr J of WC2
Arrived on: 18-Sep-2015 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

GREAT STAY AT VICTORIA FALLS HOTEL

SURPASSED EXPECTATIONS, WARM AND FRIENDLY WELCOME, SUPER ROOM AND GREAT STAFF.

LOCATION IS PERFECT FOR A WALK TO THE FALLS.

FOOD WAS STUNNING ENJOYED THE LIVINGSTON ROOM ESPECIALLY, DRINKS ON THE TERRACE WITH THE VIEW OF THE BRIDGE UNFORGETABLE.

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Mr P. from London
Arrived on: 18-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Hotel review

We had a fantastic time.

The Livingstone Room was great venue for a special dinner.

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Mr & Mrs C. from Beaconsfield
Arrived on: 18-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Hotel review

It had been nearly 30 years since we were last at The Vic Falls Hotel and what a return they laid on - back to its absolute best and as a very frequent traveler I would say one of the best hotels I have stayed in anywhere.

Rooms beautiful, gardens glorious, service impeccable and food amazing. The absolute best way to end a safari in Africa.

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Mr A. from St Albans
Arrived on: 18-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

VFH feedback

Very attentive service and fabulous colonial hotel. Very hard to fault. Rooms comfortable but aircon units quite noisy (so turned off at night).

Information about the wifi being limited to 3 devices but being able to get additional codes at Service Counter would have been helpful at the start of our stay (as I had problems in logging onto work for a call on the Friday night).

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