Victoria Falls Hotel

Reviews of Victoria Falls Hotel

Excellent(94%) From 130 travellers
Excellent
94
Good
32
Average
3
Poor
1
Terrible
0
Below are independent comments from 130 of our travellers who have visited Victoria Falls Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr K & Mrs N from noycekn@hotma
Arrived on: 27-Sep-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Victoria Falls Hotel review

The Victoria Falls Hotel does take you back to a bygone era of colonial times. The essence of history has been skilfully maintained with the artefacts, paintings and photographs of royal visits adding to the ambiance of the hotel.

You can see upgrades are being made and married to the historic building.

Service was excellent from check in, dinner on the terrace and breakfast in the morning. The grounds are impeccably kept with banded mongoose, baboons and warthogs roaming the lawns. For some reason the gate to the falls was closed which was disappointing as this meant a walk to the falls via the town.

Rooms were clean and well maintained for an historic building, air conditioning was efficient, hotel provided a very good WiFi service.


Read more about the whole trip
Family A from Scarborough
Arrived on: 27-Sep-2018 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Terrible
Terrible
Facilities:
Average
Average

Victoria Falls Hotel review

Just like my old Officers Mess in Hong Kong. Fabulous views.

We really enjoyed dinner in the Livingstone Room.

Excellent swimming pool.

Good job I am deaf because the roar of the constant helicopter traffic is a pain.

I did a fishing trip for a morning. Absolutely dreadful. The kit provided was poor and we effectively ran out of traces and pretty much had to stop. This was not cheap as I had to pay for the whole boat and i felt seriously ripped off.

Read more about the whole trip

Expert Africa comments

We are very sorry to hear about the problems with the fishing trip. This is not a regular excursion that we book for our travellers and are investigating this further. We have chatted to this traveller and will be back in touch with a resolution shortly.

Mr B from New York
Arrived on: 22-Sep-2018 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Victoria Falls

A timeless classic and a great starting place before heading off for the main safari camps. The hotel was comfortable, the service and staff were very good. Breakfast in particular was very good with a lovely setting and plenty of variety to choose from. Hotel has undergone a slight renovation a few years ago but for many it might be considered to be in need of a little more work to polish it up. Our view might be slighted tainted by having a poor room location, being just off the main thoroughfare (Bulawayo Room) in the hotel.

Read more about the whole trip
Mr & Mrs B from Bristol
Arrived on: 20-Sep-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Average
Average

A bit of luxury ...

We really enjoyed our stay and were upgraded to a fine suite...

The only shortcoming was the restaurants... one has a dress code and the other one a buffet (which we do not like) and the only other option was the terrace which served a rather limited menu.

We ate there once and chose to eat at the Ilala the other night.

Read more about the whole trip
Mr S. from Clontarf
Arrived on: 15-Sep-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Relaxing final night

As noted earlier

[Ed: see below]

Read more about the whole trip
Mr & Mrs R from Glos
Arrived on: 9-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Victoria falls hotel review

A colonial hotel from an earlier era but with all mod cons.

The gardens are lovely and we enjoyed the warthog who is probably the most photographed animal in Vic Falls.

Good dinner at Jungle Junction.

Read more about the whole trip
Mr & Mrs P from Cold Ash
Arrived on: 5-Sep-2018 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

Victoria Falls Hotel review

Excellent hotel but poor plumbing.

Read more about the whole trip
Mr S. from Clontarf
Arrived on: 1-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good

Comfortable stay at old colonial hotel

Comfortable hotel and helpful staff. Close to the Falls.

Good atmosphere at the Terrace bar and food was of high quality.

Good place to stay at start and end of trip

Read more about the whole trip
Sue from Cape Town
Arrived on: 25-Aug-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Elegance and history

Whatever one may think of the colonials, they certainly knew how to live comfortably in the tropics. The VFH retains all the grace I remember from my childhood, with a few improvements, like a vibrant multicultural clientele.

It was a peaceful place to begin the trip, and I liked particularly the retention of history in the Bulawayo Room, and the paintings displayed in art gallery and elsewhere. I'd perhaps like to have stayed a day or two longer. It was a bit of a rush fitting in a brief trip to the Zambian side, and there were many things we didn't go to see, like the Big Tree.

The individual staff members at the hotel were very friendly and interesting to talk to. Lindani, the guard on the path to the Falls; a young waiter, whose name escapes me (Ashton?); and many others - all extremely helpful, not intrusive, and excellent conversationalists.

The hotel was also very accommodating when we needed food and drink for the overnight train to Bulawayo - the lovely packed lunch lasted us through two meals.

Read more about the whole trip
Mr D from North Vancouver
Arrived on: 21-Aug-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent

great stay - really special

loved this hotel - reminded me of the Norfolk in Nairobi.

Wont forget the sight of baboons swarming the building early in the morning before the security guards could get organized and chase them off. Good food and fine South African wines - great staff and great service - an amazing breakfast buffet the like of which I have never seen anywhere else.

Read more about the whole trip
X  Close