Victoria Falls Hotel

Reviews of Victoria Falls Hotel

Excellent(94%) From 58 travellers
Excellent
43
Good
12
Average
3
Poor
0
Terrible
0
Below are independent comments from 58 of our travellers who have visited Victoria Falls Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr. & Mrs. S - USA
Arrived on: 8-May-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Beautiful Hotel

Enjoyed it very much.

The activities--lion walk, elephant walk, helicopter ride--were great, although at $150 a pop, for the four of us it added up to close to $2,000. Other than the cost, no complaints.

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Expert Africa comments

Expert Africa would like to make it clear that for ethical reasons we do not book the lion walking activity in Victoria Falls. If guests would like to do this activity then they are of course able to book it independently as these travellers did. We would however encourage anyone considering booking this activity to talk to us first so that we can make you aware of our stance and the reasoning behind it.

Dr G - Michigan
Arrived on: 15-Apr-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Review of Victoria Falls Hotel

The Falls were awe inspiring and access from hotel could not have been better.

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Mr T & Mr L - London & Netherlands
Arrived on: 8-Nov-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Average
Average
Facilities:
Excellent
Excellent

Recently renovated old school colonial hotel

It's a predicable choice but a lovely place to end a safari. Hard to go wrong and worth splashing out on a nice room.

Recently seen some renovation work which was well done but still feels authentic. And well run and staffed too.

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Ms E and Ms L from Wolves
Arrived on: 6-Nov-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

excellent stay at Victoria falls hotel

Excellent quality and service, with perfect access to the Falls.

Very glad we choose this hotel.

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Mr. & Mrs. B - Surrey
Arrived on: 19-Oct-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Lived up to its reputation

We loved the sense of history and the service was great.

Thank you for putting us in the stable wing, they treated us very well with complimentary massages and drinks. Seemed just the right way to finish the trip.

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Mr. & Mrs. C - Middlesex
Arrived on: 12-Oct-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Victoria Falls Hotel

A true five star hotel very much in the colonial style. Our room was extremely comfortable and relaxing, which was just what was required after eight days on safari, being bounced around in a Land Rover.

Three restaurants provide differing dining experiences, although we were unable to sample all as our stay was limited. The evening entertainment at the Jungle Junction restaurant was excellent and slightly hypnotic.

The location of the hotel for visiting the Falls is excellent. Just a short, albeit hot, walk to the Park entrance.

This hotel provided an excellent conclusion to out outstanding Botswana Safaris.

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Mrs M - Worcestershire
Arrived on: 17-Sep-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Victoria Falls Hotel review

We enjoyed the hotel. It felt a bit like living in the past as it is very traditional - but we enjoyed the feeling.

Front desk staff were a bit grumpy looking but the waiting staff were very cheerful and helpful.

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Ms K - California
Arrived on: 17-Sep-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Hotel review

A beautiful stay - we were treated like royalty. Breakfast was lovely as was the dinner in the outdoor restaurant; also tea, sitting on the veranda. Would have liked more feedback on best time of day to visit the Falls (ended up going when was much too hot). Also would help to have guidelines on tipping

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Miss S & Mr M - New York
Arrived on: 16-Sep-2014 Stayed for: 3 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Victoria Falls Hotel review

We spent three nights at the Victoria Falls Hotel. Although the hotel is in the perfect setting near the falls and the grounds/colonial buildings are gorgeous, the hotel falls short of being a true 5 star luxury hotel, which is what it bills itself as. Given the expectations set by the reputation of the hotel and its marketing, we expected more.

Our room was spacious, but poorly situated – it was the first room on the corridor off of a busy sitting area. Furthermore, it looked out onto the hotel’s internal courtyard so we missed the views of the grounds/bridge and people could see into our room unless the curtains were closed.

The plumbing needs updating as the temperature in the shower is quite difficult to regulate – alternating between scalding hot and freezing cold water isn’t the most fun experience. The dining options were varied and the breakfast buffet quite good. However, the service on the terrace for lunch/cocktails was often quite slow and the Livingstone Room did not live up to expectations.

Also, the hotel seemed to be quite busy with large tour groups, which can make it seem impersonal.

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Mr J. from Guildford
Arrived on: 22-Aug-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Hotel review

Excellent location for town hotel and beautiful lawns/views. Plenty of interesting history on display. Very helpful and friendly staff.

Downsides? Personal view is that would prefer to feel a bit more "part of the hotel" and maybe due to size/layout etc it could be said to feel a bit "soulless" but, if so, much less so than other hotels in the town.

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