Victoria Falls Hotel

Reviews of Victoria Falls Hotel

Excellent(93%) From 55 travellers
Excellent
40
Good
12
Average
3
Poor
0
Terrible
0
Below are independent comments from 55 of our travellers who have visited Victoria Falls Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
LJ - Ealing
Arrived on: 18-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Edwardian style with 21st Century standards

Goodness - where to begin? A beautiful building making every best use of light, space and airiness even amid the midday heat. The character of the Victoria Falls hotel hits top notes to rival Maria Callas, yet with the discretion and understatement of a Lady rather than a prima donna. Most telling was the response of the 'bell hop' (a terrible phrase for a mature man) who not only revelled in my delight at the surroundings but who could not conceal his pride at five years association with this fabulous establishment. Its history, borne out in carefully chosen furnishings and art works, is a backdrop rather than a burden and carries through from the 'public' areas into the sumptuously equipped bedrooms.

The high standard of service was sustained throughout my stay, the staff attending unobtrusively to every detail. For example, on day one I asked the chamber staff how I might obtain an iron. On day two he asked if I had been given one - to which I replied 'no, but only because I haven't asked yet'. Remembering such details was a common feature across the team - this is an establishment whose leadership has very clearly managed to establish a sense of shared identity and professional pride at every level.

As to the food, I don't believe I have seen such a generously supplied breakfast, catering to every taste. Lunchtime sandwich 'snacks' could easily have served two. And I have a lingering memory of the mouthwatering dinner at the Livingstone Restaurant, being still unable to forgive myself for allowing the waiter to take my plate with some of my dish uneaten, even though I was full. Amazingly I nonetheless managed the occasional swim in the commodious pool which was just at the perfect temperature and provided with towels just when required.

Through enquiry I learned that the hotel is a little larger than when originally built, but this is scarcely felt as everything is entirely in keeping. A wander around the grounds revealed some crannies and oases that made the whole hotel feel entirely private.

The location is, of course, explicit in the name. Having visited for the purpose of seeing the Falls my stay was brief but the 'Activities' desk was receiving new hand-painted signage during my stay and I am sure there is plenty else on offer.

The only negative I can think of (and I am really having to dredge) is that the drinks service at the Stanley's Terrace was occasionally a little slow. But, with a view of Victoria Falls to gaze upon, this was scarcely a hardship.

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Mr T & Mrs M - Cambridge
Arrived on: 17-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Hotel review

We really enjoyed being a part of the history of the Falls, by staying in this wonderful old hotel.

The only negative comment concerned the air conditioning unit in our room, which was extremely noisy.

However, we do appreciate that this is an old hotel, and it didn't detract from our overall experience.

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Mrs V. from Canterbury
Arrived on: 12-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Victoria Falls Hotel review

We thoroughly enjoyed our stay here- staff were helpful and friendly, the accommodation was spacious, and the food was excellent.

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Mr & Mrs A from Canterbury
Arrived on: 12-Sep-2015 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Wonderful Colonial Hotel

Only got 1 Central Deluxe room, but other room was at the back overlooking the falls area and was ok but not so modern and had very noisy aircon unit .

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Sue
Arrived on: 8-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Optimal location/hotel for short stay

Beautiful hotel, fantastic staff, best location for Falls

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Mr and Mrs B. from Paris
Arrived on: 14-Aug-2015 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Great stay at Victoria Falls Hotel

Very nice hotel. Room was lovely with a great view on the garden and the bridge.

Restaurants were good (both Jungle Junction and Linvingstone Room) and not too expensive.

Breakfast was very good as well, with a large choice of food.

Stay in Victoria Falls was interesting - we did the walk around the Falls, which is great. However, the sunset cruise on the Zambezi river is too expensive and without interest

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Mr & Mrs R. from Richmond
Arrived on: 20-Jun-2015 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Poor
Poor
Facilities:
Average
Average

A great colonial experience

Frankly a must in my view for someone visiting Victoria Falls and going on to a Safari......amusing that Zimbabwean visas for anyone from Europe costs "only" US$ 30 and yet for Bits it's US$ 55! Regardless of your views re the politics of the country, the staff are great and the colonial experience somewhat unique. Not more than 2 nights....but the a la carte dining experience in the Livingston Room was interesting.

In viiew of the above, I think the lack of coverage of the Hotel in the Bradt guide to Botswana (which has a section on Livingstone which is on the Zambian side of the Falls) was odd......particularly bearing in mind that the guide was otherwise excellent.

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Mr. & Mrs. S - USA
Arrived on: 8-May-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Beautiful Hotel

Enjoyed it very much.

The activities--lion walk, elephant walk, helicopter ride--were great, although at $150 a pop, for the four of us it added up to close to $2,000. Other than the cost, no complaints.

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Expert Africa comments

Expert Africa would like to make it clear that for ethical reasons we do not book the lion walking activity in Victoria Falls. If guests would like to do this activity then they are of course able to book it independently as these travellers did. We would however encourage anyone considering booking this activity to talk to us first so that we can make you aware of our stance and the reasoning behind it.

Dr G - Michigan
Arrived on: 15-Apr-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Review of Victoria Falls Hotel

The Falls were awe inspiring and access from hotel could not have been better.

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Mr T & Mr L - London & Netherlands
Arrived on: 8-Nov-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Average
Average
Facilities:
Excellent
Excellent

Recently renovated old school colonial hotel

It's a predicable choice but a lovely place to end a safari. Hard to go wrong and worth splashing out on a nice room.

Recently seen some renovation work which was well done but still feels authentic. And well run and staffed too.

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