Victoria Falls Hotel

Reviews of Victoria Falls Hotel

Excellent(94%) From 128 travellers
Excellent
94
Good
30
Average
3
Poor
1
Terrible
0
Below are independent comments from 128 of our travellers who have visited Victoria Falls Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mrs J. from Basingstoke
Arrived on: 9-Nov-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

beautuful VFH

This iconic hotel never disappoints and will always have a special place in our hearts.

The Cocktail Run on the steam train is not to be missed. One of the highlights of the trip with exceptional food and service.

Dinner cruise on Zambezi also wonderful with exceptional food and service.

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Ms M & Mr M from Calgary
Arrived on: 4-Nov-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Olde Worlde Luxury

Beautiful old hotel with excellent service & in a prime location.

Easy access to the Falls & to other activities. Saw a large herd of swimming elephants & of hippos on the evening cruise on the river.

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Mrs & Mrs J from uk
Arrived on: 2-Nov-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Hotel

Our short stop in the Victoria Falls Hotel was a great start to our holiday, the hotel was just the tonic to get over our long flight out to Africa, with comfort, excellent food and service. The hotel was in an ideal situation just a short walk from the falls. The sunset dinner cruise on the Zambezi which we booked before we went was great.
Please be advised that you cannot withdraw any cash from cash points or banks etc in Zimbabwe, so make sure that you have plenty on dollars prior to arrival.

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Mrs Y. from Lisserbroek
Arrived on: 22-Oct-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Nostalgia at Vic Falls Hotel

Great hospitality in an old English setting. All staff were so friendly. They really know what guest experience is all about.

Great help organising the helicopter flight over the falls and some other questions we had.

Special thanks for the surprise for our anniversary (free cocktail and massage)!

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Miss A. from Pulborough
Arrived on: 21-Oct-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Victoria Falls Hotel and experience

This was a stunning venue, with lovely helpful staff, especially on the booking in and tours desks, where our needs were fully and carefully considered, proving an excellent guided tour etc.

The room was very good, high standard, a bit noisy as at the back near the staff and work area of the hotel. Tea making really appreciated.
We enjoyed the up close and personal wild life in the grounds.

Swimming pool very good.

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Mr & Mrs R from UK
Arrived on: 15-Oct-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Lovely old hotel

We stayed here for two nights in a superior room during our trip. We were fortunate to stay in the building overlooking the gardens, towards the bridge. We could see the smoke from the falls from our room. This is an old hotel, so don’t expect a modern room but it is clean and comfortable. The bathroom is very old too, but clean and adequate, with a bath and over shower. The air con was excellent and kept the room nice and cool.

We had both lunch and dinner at Stanley’s Terrace and enjoyed both. Breakfast was served at the Jungle Junction, which was very good too. The buffet has lots of variety and also has a chef to cook things to order. There is even champagne on the buffet! The staff were very attentive and pleasant. Cecelia at customer services was particularly helpful and pleasant and she helped to make our stay enjoyable. The hotel also arranged the helicopter flight over the falls on the morning we were leaving, which we really enjoyed.

The only negative thing we could say about the hotel was the staff in Stanley’s Bar were not very attentive and we ended up having to go up to the bar to order our drinks. They then expected a tip when they brought them! That said we ordered some drinks in the Bulawayo Lounge (residents only) and the service was excellent.

The hotel is ideally situated as it is tucked away so its nice and quiet and the gardens are lovely to sit in. It is an easy walk to the falls but the direct path from the hotel has been closed since a lady was badly injured by an elephant. The pool is unheated but a nice area to sit and read a book. You can also get food there.

This was the largest accommodation we stayed in and we found it a bit of a shock to the system after being in smaller places prior to staying here. That said we were pleased we stayed here. It was very interesting looking at the old photos when there was nothing else around the hotel. There are some nice pictures of the Queen at the hotel from when she was a girl.

This hotel is not cheap but if we were to visit Victoria Falls again we would opt to stay here again.

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Mr K & Mrs N from noycekn@hotma
Arrived on: 4-Oct-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Hotel review

This was our second night at the hotel. [Ed: See below for their stay here earlier in their holiday.]

On arriving room we were given was better than the first with a view of the gardens, which was a nice touch.

We didn’t eat our evening meal there but breakfast was perfect the next morning.

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Ms J. from London
Arrived on: 30-Sep-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Victoria Falls Hotel review

We enjoyed the Victoria Falls Hotel which was not run down at all as I had read.

It is situation in a handy location for the activities. However, we were told we needed a taxi to see the Falls but they are only about a 10 to 15 minute walk away. From the hotel you can see the spray but not the Falls.

We took the River Boat sunset cruise and the Steam Train evening, both were excellent. I also went in Devil's Pool which was in Zambia so necessitated crossing the boarder, but worth it.

The only downside to the Hotel is the helicopters constantly whirling overhead but this would apply whichever hotel one stayed in.

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Family A from Scarborough
Arrived on: 27-Sep-2018 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Terrible
Terrible
Facilities:
Average
Average

Victoria Falls Hotel review

Just like my old Officers Mess in Hong Kong. Fabulous views.

We really enjoyed dinner in the Livingstone Room.

Excellent swimming pool.

Good job I am deaf because the roar of the constant helicopter traffic is a pain.

I did a fishing trip for a morning. Absolutely dreadful. The kit provided was poor and we effectively ran out of traces and pretty much had to stop. This was not cheap as I had to pay for the whole boat and i felt seriously ripped off.

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Expert Africa comments

We are very sorry to hear about the problems with the fishing trip. This is not a regular excursion that we book for our travellers and are investigating this further. We have chatted to this traveller and will be back in touch with a resolution shortly.

Mr K & Mrs N from noycekn@hotma
Arrived on: 27-Sep-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Victoria Falls Hotel review

The Victoria Falls Hotel does take you back to a bygone era of colonial times. The essence of history has been skilfully maintained with the artefacts, paintings and photographs of royal visits adding to the ambiance of the hotel.

You can see upgrades are being made and married to the historic building.

Service was excellent from check in, dinner on the terrace and breakfast in the morning. The grounds are impeccably kept with banded mongoose, baboons and warthogs roaming the lawns. For some reason the gate to the falls was closed which was disappointing as this meant a walk to the falls via the town.

Rooms were clean and well maintained for an historic building, air conditioning was efficient, hotel provided a very good WiFi service.


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