Travel reviews by Mrs C. from Warwickshire
Total number of trips
Lodges stayed in
My Oct 2022 trip
Tanzania between 16 Oct 2022 and 26 Oct 2022
We were delighted that this traveller rated her overall trip "Good', but very sorry to hear she had a disappointing time at Ikuka, arising from a poor experience with her guide.
Arranged By Lyndsey Marris
Hyatt Regency Hotel
"Hyatt Regency Hotel review"
"Beho Beho review"
Ikuka Safari Camp
"Ikuka Safari Camp review"
Ikuka responded by sincerely apologising to this traveller for this guide's poor behaviour which they said was completely out of character. They entirely agreed with her – and with Expert Africa – that this was not the safari etiquette they expect from their guides. As a result of this feedback, they took time with their guiding team to look at what this traveller reported on her experience, and to ensure the highest standards of guiding and guest experience would always be provided.
Regarding the vehicle breakdowns, the camp told us there was an issue with the starter motor, which was resolved during her stay, but they apologised for the impact this had on her experience.
Expert Africa continues to have the highest confidence in Ikuka, based on our long, personal contact with the owner-managers. Our traveller feedback for Ikuka has been overwhelmingly positive, including specifically for this guide. We believe it is an excellent camp, and while we were unhappy to read this report, we were convinced, after communicating about it at length with Ikuka, that it was an unusual case that does not represent the camp's standards of guiding.