Africa: Reviews from our travellers

"Our trip to Namibia beat all expectations. We had less than two weeks so we concentrated on the central highlands and game spotting. Namibians were, to a person, friendly and helpful.

Olive Grove is a peaceful place to start and wind down at the finish. The choice of Erongo was a great opener, followed by the countless game of Etosha.

Mundulea was the definite highlight, and Okonjima was a great finale as it made sure we saw the cats.

Suggestions for improveMent:

No suggestions, the service was excellent." Read full review: 13 nights in Africa; 13 on a Namibia trip

"Truly wonderful holiday for our first African experience." Read full review: 20 nights in Africa; 17 on a Namibia trip

"We were wery satisfied with the service from Gwynneth and expert africa and had a fantastic tour to Namibia. We will return to Africa again and if possible use Expert Africa again.

There were only to mistakes a) we did not get the 4wd car we asked for and b) we did not get a familyroom at Kulala Winderness Camp as indicated in our confirmation invoice due to a booking mistake. However, everything else went fine during a one month long trip staying many different places." Read full review: 29 nights in Africa; 15 on a Namibia trip

"This was a lovely trip, we enjoyed every minute of it. Lucy got it absolutely right in the order we did things. It was lovely to chill out at the Zambesi Sun for the first 4 days with the game drives at Chobe and Kafue following. This gave us the chance to get very close to all the animals we had hoped to see and to photograph them. The walking safari following on meant there was no pressure to see and get very close to any of the animals and we could enjoy the walks and savour Africa at a leisurely pace with animals getting close to us when we stayed still.

All the places we stayed in were very special and was just the sort of safari we had hoped for. There was a bit of pressure on animals in Chobe with 4 cars watching lions at one point but there was fantastic amounts of game there. The boat trip was particularly lovely and we watched elephants drinking from the river and 100's of birds.

It was very easy to move from one part of the holiday to the next and all links and transfers were perfect. Hard to imagine that so many links and transfers and border crossings could go without a hitch!

At the planning stage, Lucy listened carefully to me and made absolutely the right recommendations. She remained cheerful through 2 sets of reboookings caused by BA changing flight days. She and Anna are obviously well known and respected in Zambia. Lucy's service was so good that I have booked my next holiday to Equador and Galapagos through Sunvil, and hope to book Namibia in the future. Pity that Expert Africa didn't organise the weather!

Suggestions for improvements:

It was the quality of your service before booking that made us book with you, irrespective of price. We could easily have done this trip cheaper by making our own arrangements - but I wouldn't like to be in Africa without Expert Africa! Just the thought of the Zambia|Botswana border without Expert Africa makes me go cold. What other firm gives clients their consultants mobile numbers in case of emergencies?

Matchless service and nothing could have been improved." Read full review: 23 nights in Africa; 13 on a Zambia safari

"The four different camps gave us a wide range of experiences, in accommodation, terrain, wildlife, personnel. We enjoyed the whole thing." Read full review: 9 nights in Africa; 9 on a Zambia safari

"We have been on 2 safaris before and this was a really fabulous trip with many highlights, tempting us to try another in a few years' time!

Most people we met were going or had been to Botswana so maybe we should try that destination.

Suggestions for improvements:

Lucy pointed out that we would save the enormous sum of £2,000 between us if we cut our trip by one day, eg into and out of the same airport, Lusaka. We felt this was a very valuable point and it made us book through Expert Africa" Read full review: 13 nights in Africa; 12 on a Zambia safari

"The trip certainly was a grreat experience and we enjoyed the wildlife and the people very much.

What is always difficult is the estimation of a good itinerary - there were some days that we were more in the car than we planned or expected to be, but it's difficult to avoid unless you go again to a place you already know a little bit." Read full review: 26 nights in Africa; 17 on a Namibia trip

"We'd been to southern Africa a few times before (SA and Botswana), so we wondered how Namibia would compare with those countries. In some ways, for us, it combines the best aspects of those two countries - relatively straightforward self-drive, great wildlife, dramatic and varied scenery, great accommodation and good food.

One thing we'd do differently next time (fingers crossed that there is a next time!) is to hire a 4x4 - our little Toyota Yaris coped with everything we threw at it but we'd have been more comfortable in a vehicle with greater ground clearance and a softer ride.
Big thanks to Gwynneth for all her help and advice - our trip ran really smoothly.

Suggestions for improvement:

Not really, we would use you again for the countries where we feel we want the peace of mind of booking through a tour operator." Read full review: 22 nights in Africa; 20 on a Namibia trip

"Excellent. The places we visited and wildlife we saw were wonderful. A great experience for the children. The guides were excellent. Accomodation generally excellent with a couple of exceptions.

Wish we had spent at least a day in Arusha NP.

Suggestions for improvements:

No - I think your advice was excellent

Only thing for us would be if you could help customers who come a cropper with BA like us!

Thank you for your help in setting up a brilliant trip." Read full review: 15 nights in Africa; 12 on a Tanzania safari

"Please see the title! It was all excellent, just what we wanted, and a memorable trip for everyone.

Suggestions for improvements:

We like the eco-tourism aspects of your company's approach, and feel it is important to highlight this, especially on holidays such as ours.

We've recommended you to lots of people with total confidence, as our holidays organised by you have always exceeded expectations ! Thank you." Read full review: 10 nights in Africa; 9 on a Tanzania safari