Heaven Retreat

1°56’50.2"S 30°3’54.4"E

100% (2 reviews)

The Retreat: Information from the owner

General information

Type: Hotel

No. of rooms: 20

Check-in time: 2:00pm (local time)

Check-out time: 11:00am (local time)

About this information

All the information on this page is supplied to us directly from the lodge owner and reflects their view, not ours.

For Expert Africa's view, see our own full report on The Retreat, which contains our own observations and views.

Last updated by Owner: 12 Nov 2023

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Facilities at The Retreat

Property facilities: 24-hour Security, Activity Desk, Bar, Battery Charging Facilities, Conference Centre, Disability Services, Eco Friendly, Gym, Internet Access (Complimentary), Laundry Service (Available), Meal on Request, Pool, Private Vehicle Available, Restaurant, Secure Parking, Spa, TV Room
Room facilities: Air Conditioning, Balcony / Deck, Complimentary Wi-Fi, Detached Private Bathroom, Disabled Rooms, Dressing Gowns, Electrical Outlets, En-Suite, Fan, Fridge, Hair Dryer, Internet Access (Complimentary), Iron / Ironing Board, Laundry Facilities, Laundry Service (Available), Lounge Area, Mini Bar, Mini Bar (Complimentary), Mosquito Nets, Outside Shower, Pure Cotton Linen, Safe, Satellite / Cable Television, Shower, Tea / Coffee, Television, Verandah, Wheelchair Friendly
Activities on site: Bird Watching, Cooking Courses, Fine Dining, Garden Tours, Massages, Walks (Guided), Walks (Self Guided)
Nearby activities: Animal Encounters, Art Galleries, Beach, Big 5, Bird Watching, Boat Cruises, Canoeing, Child Friendly Activities, Cooking Courses, Cultural Tours, Cycling, Fine Dining, Fishing, Game Drives, Game Viewing, Garden Tours, General Sightseeing, Golf, Gorilla Tracking, Health and Fitness Centre, Helicopter Rides, Helicopter Scenic Flights, Hiking, Historical Tours, Horse Riding, Horse-back Safaris, Hot-air Ballooning, Jet Skis, Kayaking / Paddling, Massages, Mountain Biking, Museums, Natural History Tours, Quad Biking, Rhino Tracking, Safaris, Scenic Flights, Squash Court, Tennis Court, Tree-top Canopy Tours, Walks (Guided), Walks (Self Guided), Wildlife Tours
Languages: English, French

Room types at The Retreat

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Deluxe King Room

Room size 40 m²
This room features:
1 King bed
Furnished patio
Internet - Free WiFi
Entertainment - Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillowtop bed, Organic UK Naturalmat mattress, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, rainfall showerhead, organic amenities (shampoo, conditioner, body lotion), single Duravit sink, teak wood vanity
Practical - Safe, desk, and phone, wheelchair accessible
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Adjoining - 2 rooms adjoining (KING beds only; cannot be setup as Twin)
Non-Smoking

Room rate for Superior King Suite is inclusive of the following amenities:
1 welcome complimentary 30 minute massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)

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Luxury Pool Villa

Room size (Indoor and outdoor private living space): 120 m²
This room features:
1 King Bed (Emperor King size - 2 meter x 2 meter)
(All beds can be configured as Twin setup; 2 pool villas can be adjoining)
Sofa bed opens into a child bed
Private salt water heated plunge pool
Lush private front and back gardens with outdoor showers
Internet - Free WiFi
Entertainment - 65" Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, Luxury coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillow-top bed, Organic UK Naturalmat mattresses, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom with indoor and outdoor rain showers, organic amenities (shampoos, conditioner, body lotion), double Duravit sink, wood vanity
Floors - Engineered Oak
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Practical: One villa has Private Back Entrance for VIP/Exclusivity, one villa is wheelchair accessible

Room rate for Luxury Pool Villas is inclusive of the following amenities:
1 welcome complimentary 30mins massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity, Complimentary Minibar on a daily basis. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)

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Superior King Suite

Room size 60 m²
This room features:
1 King Bed (Emperor King size - 2 meter x 2 meter)
(4 rooms can be configured as Twin; 2 rooms can be adjoining)
Furnished front balcony & private back deck with garden & outdoor rain shower
Internet - Free WiFi
Entertainment - Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillow top bed, Organic UK Naturalmat mattresses, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom with indoor and outdoor rain showers, organic amenities (shampoos, conditioner, body lotion), double Duravit sink, teak wood vanity
(2 rooms have a bathtub and showers)
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Activities at The Retreat

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ART & CULTURE EXPERIENCE

Our hotel concierge may organize an Art & Culture experience, to explore art galleries and cultural venues around Kigali.

Price per person: Request Rates

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BANANA BEER MAKING WORKSHOP (Onsite Cultural Activity)

Banana Beer Presentation & Tasting - $25 per person, 30 minute activity:
Guests learn the history and process of banana wine making and enjoy a tasting.

*Note: A 30 minute banana beer presentation with tasting is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.

Guests are welcome to book more than one cultural activity at additional cost.

Banana Beer Making Workshop - $50 per person, 1.5 hour hands-on workshop
Banana beer, or “urwagwa” in Kinyarwanda, is a traditional beer made from fermentation of mashed bananas. In our hands-on workshop, guests learn the step-by-step art of making traditional banana beer, from mashing bananas to grinding and toasting sorghum, to the fermentation process, which ends with a tasting!

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COCKTAIL MAKING CLASS (Onsite Cultural Activity)

COCKTAIL MAKING CLASS - $25 per person (30 minutes)

Guests enjoy the variety, freshness and creativity of our cocktail recipes! Engage in an interactive cocktail making class with our expert baristas, and learn how to make one of our signature cocktails in this hands-on class.

*Note: A 30 minute cocktail making class is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.

Guests are welcome to book more than one cultural activity at additional cost.

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FASHION EXPERIENCE

Our hotel concierge may arrange for a half day Fashion Experience, whereby guests have the chance to visit the best local Rwandan fashion boutiques and enjoy the unique opportunity to meet with designers and artisans.

Price per person: Request Rates

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LOCAL COOKING CLASS (Onsite Cultural Activity)

LOCAL COOKING CLASS - $50 per person, 45 minutes

At Heaven and Fusion Restaurants, we work closely with local farmers, use quality ingredients, and cultivate our own onsite organic gardens. Enjoy an interactive cooking class and learn how to make a modern African recipe!

*Note: A 45 minute cooking class is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.

Guests are welcome to book more than one cultural activity at additional cost.

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NATURE IN KIGALI

The Rwandan government has restored the natural wetlands in the valley of Kigali City! Bird watching, nature walks and hiking are all highlights in Kigali! Our hotel concierge may plan outings to explore the eco parks and Kigali's best preserved nature reserves.

Price per person: Request Rates

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NEIGHBORHOOD WALK (Onsite Cultural Activity)

NEIGHBORHOOD WALK - $25 per person, 45-60 minutes

Our neighborhood walk offers guests an authentic fun, informative and uniquely personal insight into Rwandan culture and local life in Kigali. A hotel guide will walk with guests through our residential neighborhood called Kiyovu, pass by the presidential compound, walk up the tree-lined streets to the famous Hotel des Milles Collines (Hotel Rwanda), and continue to Camp Kigali Memorial which offers insight into the genocide history in Rwanda.

*Note: A 45 minute neighborhood walk is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary cultural activity, valid one time only per booking. Please book in advance of arrival.

Guests are welcome to book more than one cultural activity at additional cost.

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NYAMATA GENOCIDE SITE, SURVIVOR TESTIMONY & VILLAGE TOUR

This remarkable community visit covers the history and amazing progress achieved in Rwanda. Owners Josh & Alissa Ruxin moved to Rwanda in 2006 to work on poverty reduction projects and started this work in Nyamata, which was an area hardest hit during the genocide and by famine after the war. Visitors meet with survivors of genocide to hear testimony and reflect on the past, and then visit various locations that demonstrate the incredible hope and progress we see in Rwanda today. Through innovative interventions in health, agriculture, education and micro enterprise, this area is now quite prosperous and is the chosen site for the new Kigali International Airport.

Price per person: Request Rates

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Onsite Tailor - Custom African Fabric Products (Onsite Retail Shop)

Guests enjoy meeting our onsite tailor, being inspired by our visually enticing Look Book, and ordering custom made clothing and accessories! We have two Made in Rwanda Retail Shops onsite, one at The Retreat and another next door at Heaven Restaurant.