Kigali Serena Hotel

Reviews of Kigali Serena Hotel

Excellent(90%) From 49 travellers
Excellent
29
Good
16
Average
4
Poor
0
Terrible
0
Below are independent comments from 49 of our travellers who have visited Kigali Serena Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms M. from Illinois
Arrived on: 24-Jul-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Kigali Serena Hotel

This hotel was recommended to me by Expert Africa as I had a day and one night in Kigali before leaving for Ruhengeri. Serena is a very nice, high-end hotel with great service. However, there may be lower priced hotels that Expert Africa could suggest for a single night's stay.

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Mr V from Texas
Arrived on: 1-Jul-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Kigali Serena Hotel review

This was a very nice place to shake off the jet-lag after our long international flights from the U.S. and then, at the end, to regroup after 9 nights in the national parks.

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Dr W & Dr D from Leeds
Arrived on: 18-Jan-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent

Kigali Serena Hotel review

Already reviewed earlier in the itinerary [Ed: see below]

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Dr W & Dr D from Leeds
Arrived on: 8-Jan-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kigali Serena Hotel review

An oasis in the middle of Kigali.

Sitting in the restaurant overlooking the pool area, or sitting by the pool, you would not think you were in the middle of the capital city.

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Dr. S. from Providence
Arrived on: 1-Jan-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Kigali Serena Hotel review

Lovely hotel, good service. No time in itinerary to sample offered activities

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Mr. A - Washington
Arrived on: 8-Oct-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Kigali Serena Hotel review

A fine higher-end option in Kigali.

Well located in sprawling Kigali, within walking distance of at least one good restaurant and short driving distance of the Genocide Memorial.

Attractive and comfortable outdoor areas. A very good breakfast buffet. Very attentive service.

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Mr & Mrs T. from near Biggleswade
Arrived on: 6-Sep-2016 Stayed for: 1 nights
Overall:
Good
Good

Kigali Serena Hotel review

Same as previous stay [Ed: see below] - although being busier I think we just got the standard room!

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Mr & Mrs T. from near Biggleswade
Arrived on: 3-Sep-2016 Stayed for: 1 nights
Overall:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Average
Average

Kigali Serena Hotel review

The Serena was a nice 'multi-national' style hotel. The Restaurant and bar had a lovely terrace overlooking the pool and gardens.

The staff were helpful and friendly.

We were allocated a lovely room with a balcony - suspect they were not too busy, as on our return it was nowhere near as nice!

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Charlotte and Dale Sheffield
Arrived on: 27-Aug-2016 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Kigali Serena Hotel review

Very short stop over before our flight the next morning. Didn't really use the facilities. Lovely pool and bar area, food excellent and fairly priced. Rooms comfortable however air conditioning a bit noisy. 10-15 minute drive from the airport.

Would return after a very pleasant stay.

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Maggie
Arrived on: 5-Aug-2016 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Kigali Serena Hotel review

no other comments

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