Reviews of Kigali Serena Hotel
(91%) From 63 travellersThey do not necessarily represent the views of Expert Africa.
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Kigali Serena Hotel review
See previous Kigali Serena Hotel page for review [Ed: see below]
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Excellent stay at Serena Hotel
Fantastic hotel! We were not expecting much for our two night stay at Kigali Serena Hotel, and what we received far exceeded the luxury hotels in the US!
The service was amazing, the food was great, and the rooms were wonderful! The amenities and luxury for the price was fantastic! If we are ever in Rwanda again, we would not stay anywhere else but Kigali Serena!
Kigali Serena Hotel review
As before.
Prompt early wake up call with hot drinks.
Would recommend as a place to stay in the city.
Serena
Good standard with excellent facilities. Very welcoming and good service. Quality of food good.
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Kigali Serena Hotel review
It's a big international hotel of the type found all over the world, and served its purpose for an overnight stay between journies. Lovely hot shower and a comfortable bed.
If I visit again and need a similar overnight stay I would head to Heaven.
Good 3 night stay
A very well appointed ,international standard hotel.
Clean, efficient service, good food and courteous staff.
Kigali Serena Hotel review
Arrived late and left early. Packed a very nice breakfast to take to the airport with us
They did not have hot water in our wing of the hotel. They acted surprised when we told them about it but clearly other people have reported it. I had mentioned on check-in that I would like to have a hot shower.
I think with this knowledge they could have put us in a different part of the hotel.
Large room, superb pool
Very nice Hotel excellent room and restaurant. pool was large. Could have done with a full day to enjoy.
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